Customer Care

Thank you for your interest in EnergyPal! We are deeply committed to our customers’ satisfaction. We go above and beyond to help home and business owners go solar and save with ease. If you have any questions about EnergyPal, would like to get product quotes, or need to reach our customer service team, please use the appropriate contact us information or links below:

Sales & Product Advice
For new product inquiries, submit your inquiry here
Call us at (800) 990-3725
Customer Service
Partnerships & Media
If you are looking to partner with EnergyPal or would like to get in touch with our media relations team, submit your contact information here
Call us at (855) 233-1824

Common help questions:

Who do I contact to get comparative quotes for solar?
Can I talk to someone to learn more about solar & battery options?

One of EnergyPal's highly-trained Solar Advisors will be happy to assist you. Start by filling out your contact and basic project information here, or call us at (800) 990-3725

How can I reach the EnergyPal Service department?
Who do I speak with about my solar project?

You may contact your Solar Advisor directly by phone or by replying to your email updates. Additionally, if you have other project questions you may request contact from a Project Management supervisor by entering your information here or calling (800) 990-3725.

What are your main hours of operation?
Monday9am - 9pm local time
Tuesday9am - 9pm local time
Wednesday9am - 9pm local time
Thursday9am - 9pm local time
Friday9am - 9pm local time
Saturday10am - 6pm local time
Sunday10am - 4pm local time

Also, through email and text we will get back to you within 24 business hours.

How do I refer a friend?

EnergyPal appreciates you spreading the word and sharing our information with your friends, family and other potential go-solar homeowners. If you’d like to refer someone to get quotes for solar, use this referral form. When they go solar you could be eligible to receive a bonus!

What is the company mailing address?

8005 Financial Dr, Suite 323
Brampton, On, Canada L6Y6A1

Contact Us

We will try to respond within 24 business hours.


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