Customer Care

Thanks for your interest in EnergyPal! We're dedicated to customer satisfaction and making solar energy accessible to homeowners across North America. For product inquiries, quotes, or customer service, please use the contact information provided below.

Home Solar Customer Service

One of EnergyPal's highly-trained Solar Advisors will be happy to assist you. Start by filling out your contact information below:

Thanks for your interest in EnergyPal! By clicking below, you agree EnergyPal may call and text you about the products and services of up to four solar installers at the number provided even if on a "do not call" list, using either pre-recorded messages or automated means. Msg and data rates may apply. Your consent is not required to make a purchase.

Common help questions:

How can I reach the EnergyPal Service department? Who do I speak with about my solar project?
You may contact your Solar Advisor directly by phone or by replying to your email updates. Additionally, if you have other project questions you may request contact from a Project Management supervisor by entering your information here  or calling (800) 990-3725.
How do I refer a friend?
EnergyPal appreciates you spreading the word and sharing our information with your friends, family and other potential go-solar homeowners. If you'd like to refer someone to get quotes for solar, use this referral form. When they go solar you could be eligible to receive a bonus!
What is the company mailing address?
8005 Financial Dr, Suite 323
Brampton, On, Canada L6Y6A1

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