Solar Installer Reviews

A1 Solar

A1 Solar Review

2.80

12 Reviews

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Bill57 | Blue Jay, California
04/26/2016

From our first contact with the company by telephone to completion of the installation they explained everything in a straight forward manner, the system was installed quickly and has proven to perform as promised and delivers the monthly savings we were quoted. <br /><br />I can't wait until summer and our saving will be even higher!

Go green | 10/23/2013

I chose this company to do my solar because the sales person who came out was very knowledgeable and not pushy. He helped me understand the difference between a lease and purchase. From start to finish it took 2 months to get my system up and running.

Margie Brynda | San Bernardino, California
07/18/2017

The sales representative and the installer for A1 Solar where both professional and curtious. However, I purchased 7 solar panels and upon installation (last fall) only 6 panels worked. On numerous occasions, I text the salesman regarding this and even took a picture of the read out that showed 6/7 working. He told me several times that someone would contact me - that never happened.<br />Now when you look at the read out it says 6 of 6 working. So, why is it that I have 7 panels on my roof?

#jerkedaround | Pomona, California
03/21/2017

The shoddy and TOTALLY unprofessional installation of our solar panels by A-1 Solar has led us to nothing but problems with our roof Instead of pre-drilling the holes into our concrete tiles and actually hitting the beams to secure the solar braces, they forced-drilled the lag screws through the concrete tiles and into the plywood (missing the beams completely) creating channels for the rain water to flow. And flow it has, the rain that is, right into our entry hall and TV room. Perhaps we should be grateful that California has been in a drought for years on end, otherwise the damage to the interior of our home would have been far more extensive. A-1's own inspector/technician noted the installation as "truly pathetic" and informed us that "There is no question in my mind that A-1 is responsible for the full extent of this damage". Yet, our roof has NOT been adequately repaired to date.

Kilo1025 | San Jose, California
12/15/2016

I had my Solar panel back in November 2015 when they installed them they told me we were up and running which was not true because A1 was having issues to were they could not get them running we had to get a hold of Roy Houslop and could not believe they could not get them going .a year later we get a bill from PG&E of 1,000.00 dollars because every month we have to purchase energy from them . Don't understand why if because we purchased 4 more panels then what they told us we would need . And at these point I have try ed to get a hold of them and nobody is returning my calls and these is a 20 year warranty. You guys need to pay that bill and come and fix my Solar panels. Someone better contact me ASAP (408)680-6963 Not a very happy customer

MindyB | San Dimas, California
06/16/2016

I signed my contract 8/2014, they said I would have the panels in by October 2014 and they didn't. They failed to get an extension from HERO because the project was completed. There after getting HERO squared away. It took until Dec 2015 to turn on my solar panels. They said for the inconvenince they would pay Sept, Oct, Nov, & Dec light bill. I faxed it over and here I'm in June and no payment has been sent. Richa whom said she got it approved and sent in to accounting to pay it. Is now saying it was never approved and is no longer in that dept how convenient. I have had many people ask me about my panels and I tell them not to go A-Solar to go elsewhere.

Yolanda Pacheco | Antioch, California
06/08/2016

Installed a faulty solar inverter that caused me over $3000 in PG & E bills they promised to refund me over 6 months ago.<br />In 10/2015 sales man Roy Haslup came to home and gave me false information on 2 visits regarding what we could expect from the solar panels. I paid them $28,000.00 to install a Delta inverter with 12 solar panels that Roy promised to eliminate my PG&E bill and give power back to PG&E. This was not the truth, in 10/2016 I received an outrageous True up bill from PG&E for over $2665.00 for the previous 12 months (10/15 to 10/16). I contacted them many times and finally Matt Madwin stated he would replace the inverter and pay my PG&E bill. They did finally replace the Delta inverter for a Solis in 2/2016. However, they never payed me for the PG&E bills $2665.00 + $335.00 for bills from 10/2015 to 2/2016 total of $3,000.00. I have called over 30 times and sent various emails to Matt Madwin and Robin Sneider and they have not contaced me to resolve this issue. I paid $28,000.00 to eliminate my PG&E bill an instead I am stuck with a $3,000,00 bill. It has been 6 months since I initially contacted A1 Solar Power. I want them to pay my PG&E bill because that is what is what they promised and what is fair since they lied and the equipment installed was faulty.

osg | Lake Elsinore, California
09/28/2015

I bought my solar from A1 solar using the hero program. I was told repeatedly that my monthly payment would be $120 a month.<br /><br />just got my statement for my first 6 months which is $2668.44. Divide this by 6 it come out $444.72. Almost twice that of Edison. and 4 time what I was told.<br /><br />I called A1 four days ago and talked to someone. they said they would call me back. So far they have not called me. Tried to call them again but I waited for 20 then gave up, and will try later.<br /><br />Called hero and they seem to be doing something, I think.

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What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like A1 Solar consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest A1 Solar solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on A1 Solar.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

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A1 Solar Solar Review Conclusion

Prior to making a decision to work with A1 Solar, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

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