Solar Installer Reviews

Albany Solar Solutions

Albany Solar Solutions Review

4.90

34 Reviews

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Company Information

Headquarters:
15 Farrell Rd Troy, NY 12180 United States

All Reviews


vishermelva | USA
Sep 20, 2023

The team at Albany Solor Solutions were amazing to work with. They were efficient, professional, clean and delivered as promised. Travis answered my numerous questions about the process and provided an estimate of the costs, which was much lower than other solar companies suggested. Their outstanding work resulted in having solar panels on the home removed efficiently and on time for efficient replacement of the aging roof. Great work!

kjkol | USA
ko

I have had a great experience with Albany Solar Solutions for the past year after they installed an 11 kW system on my roof in October 2022. The overall process was quick from my first contact with them in September. They first generated a 3D drone model of my house to determine the solar capacity and inspected my attic to make sure it could support the weight of the system. After that, Albany Solar Solutions helped me with the paperwork and incentives digitally, making the process very easy and hassle-free. The installation was done in a timely manner and the crew was very friendly and respectful of my property. I appreciated that they used high-quality equipment that comes with a 25-year warranty. (I did have two incidents with microinverters that failed due to manufacturer issues, but these were taken care of promptly after I notified Albany Solar Solutions of the issue.) I have been saving money on my electric bill ever since and I love being able to monitor my production online. In conclusion, I am very happy with my solar system from Albany Solar Solutions. They provided me with excellent service, quality equipment, and prompt support. They also helped me save money on my electric bill and reduce my environmental impact. I would definitely recommend them to anyone looking for a reliable and affordable solar contractor in the capital region.

esabourin0322 | USA
Jun 26, 2023

Travis alerted us when we had a part that needed service and he fixed the part for us immediately.

adrianloghin | USA
May 10, 2023

Very good experience with Albany Solar Solutions. They reinstalled my panels after a roof replacement. They were professional all the time and completed the job in a timely manner.

ddajammes | USA
Sep 10, 2022

Travis and his team were awesome: communication was flawless, we always got answers to all our questions; same with execution, no problems there. It was great to work with an easy going yet very professional team! Note that once installation is complete, some administrative task can delay solar system activation. It took about a month between our panels were installed to them being actived with national grid.

theoldskipper | USA
Aug 02, 2020

I solicited bids from five solar providers that were proximal to my residence. One didn’t respond, and others required additional soliciting for a quote. Ironically, the provider that was the most distant, responded immediately—Albany Solar Solutions. At the start, Travis Sherman, the owner and installer of Albany Solar Solutions, was exceptionally communicative and knowledgeable in photovoltaic systems. He performed the pre-event paperwork and the installation in a timely manner. The system has performed to expectations with the exception of two micro-inverter failures within two years. As I have discovered, the micro-inverters are the weak link in this system and when they fail the panels connected to them stop producing power. To replace a micro-inverter the associated panel needs to be removed, or lifted. Not an easy job on a roof. This is something to consider when deciding whether to install panels on a roof or ground mounted. My advice: if you have the room, do ground based. The solar panels are reliable, the equipment connected to them is not (this includes: optimizers and rapid shut-down devices, etc.). To be fair, Albany Solar Solutions did replace the first inverter under warranty, albeit after a two-month wait. The present failure occurred December 2022 and tentatively won't be repaired until the spring of 2023, as they do not perform rooftop service during the winter months. This is unfortunate, but understandable. My only critique is that Albany Solar is difficult to contact and fairly slow to respond to service after the sale. Not the best business practice during this age of hyper-connectivity.

States Served

NY

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like Albany Solar Solutions consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest Albany Solar Solutions solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on Albany Solar Solutions.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

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Albany Solar Solutions Solar Review Conclusion

Prior to making a decision to work with Albany Solar Solutions, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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