Solar Installer Reviews

American Array Solar & Roofing

American Array Solar & Roofing Review

4.50

127 Reviews

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Company Information

Headquarters:
3151 Independence Dr Livermore, CA 94551 United States
Workmanship Warranty:
25 Years
Equipment Warranty:
30 Years

All Reviews


narasimhaswamy.s | USA
Oct 04, 2023

Entire team was quick in responding to the quote request, getting approvals and installing them before NEM2 deadline. They offered the best quality products available in market. I already had a set of panels installed at my place. Some solar companies didn't want to install in parallel to them. But, American Array had no problem with that. The installation happened a few days earlier than their specified date and they did thorough checking and made sure everything was fine. They also followed up to make sure things are working as expected and that I was able to monitor it on my phone.

jickks | USA
Sep 20, 2023

This review is long pending. It's been nearly 2 years since the installation of the Solar Panels by American Array. From the day I started interacting with their Sales till the day of activation, the whole process was a breeze. They were straight forward and honest about every detail to me and helped with any questions that I had along the way. The work done to install the panels was near perfect without any hiccups or delays. The electrical work needed few changes but they were very prompt in making the required changes and everything was done in no time. There hasn't been any issues since then and everything works so seamlessly. It was an absolutely satisfying experience and will highly recommend American Array of your Solar needs.

sunkirakesh | USA
Aug 23, 2023

I worked Adam from American Array Solar, he was great right from coming up with effective design to maximize solar output. He was very diligent throughout the process and made sure to get installation done in time and followed up for approvals in a timely fashion. I would definitely recommend American Array to anyone and kudos to Adam for delivering the project.

pkatiraei | USA
Sep 27, 2023

We initially had a frustrating experience because we were not hearing from American Array on multiple fronts. This frustration was clearly communicated with them, and fortunately, they were able to step up, took responsibility for what was happening, and effectively and quickly addressed the various concerns we had. Installation moved forward appropriately and we are ultimately happy with how things were handled. I would recommend them!

ali_mnt80 | USA
Oct 05, 2023

On Dec 1 2021, I signed a contract with them to install solar. Since my house needed a panel upgrade and underground cable change, I paid PGE a hefty amount and we waited for PGE to check area and provide trenching directions. Mid-Feb 2023, PGE had a meeting with American Array Solar and they provided directions. They disappeared after that. I sent them several emails and called them several times to provide what is the next step. Finally, after 8 months, they emailed me if I wanted to continue the project as it takes a lot of time!!

magedmarcus | USA
Aug 10, 2023

I selected this one based previous reviews but their service was horrible. In short, contract was signed 12/2022, work started 1/2023 ….. until now my SCE application didn’t kick in !!! First day, the installer’s ladder fell on my neighbor’s roof breaking few clay tiles. Few days later they broke my skylight… took them a month and a half to replace. They discovered that the breaker switch needed to be replaced….. so much for surveying the electrical. After a couple of visits, the inspector signed in June !!!! I made the mistake and paid them without confirming that they submitted my application to SCE. Apparently it was incomplete and I missed NEM 3 rates which expired end April. After many emails and calls with no responses from sales support or anyone, they reapplied in june and waiting …. Paying average $400 monthly because of their unprofessional services.

States Served

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like American Array Solar & Roofing consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest American Array Solar & Roofing solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on American Array Solar & Roofing.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

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American Array Solar & Roofing Solar Review Conclusion

Prior to making a decision to work with American Array Solar & Roofing, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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