EnergyPal

Solar Installer Reviews

American Solar Roofing

American Solar Roofing Review

3.00

★★★★★

7 Reviews

Maximize your solar
savings with:

Personalized quotes

Pre-vetted installers

Better product & prices

Company Information

Headquarters:
2850 S 36TH ST Phoenix, AZ 85034 United States

All Reviews

★★★★★

fwd2snk | USA
Aug 08, 2017

Do your homework, know your annual consumption in KWH. Go to PVWatts web application and do your best to size a system yourself, for example if your total annual is 12, 000 kWh, then you could start with a 7KW system. Then if you like high pressure sales contact the zero down 20 year+ solar sales companies, and by the way it takes sometimes 30 to 90 days after to be commissioned. Or, contact American Solar and Roofing and have a well designed system installed and commissioned on average in 90 days start to finish. Did I mention the city inspectors and utility companies know their work.

★★★★★

narkose17 | USA
Feb 02, 2019

Doug Maher was great to deal with. He provided all the information that I needed and was very responsive when questions were asked. Unfortunately pricing was a little high and their time to start the project was rather long. There were also some poor reviews that didn’t not paint a good after sales service picture. They’re aware of this and are apparently working hard to improve this

★★★★★

kpwinaz | USA
Feb 15, 2015

After a fairly exhaustive research of Solar Installers I selected American Solar for my residential solar system. This was based on company reviews and some very professional sales support from Nate. Overall, I am very pleased with the 33 panel system from a production performance point of view. The issue, which speaks volumes of the true measure of a company, is the follow-up service after the sale and installation...In my case, I had reported that during the installation, one of the crew members apparently stepped on my interior ceiling sheet rock as he was running conduit and wire from the panels to the inverter in the attic, resulting in a two foot long crack that clearly went all the way thru the sheet rock and was a visible eyesore in my family room area. After several weeks of attempts to get the crack repaired, I finally was informed that a sheet rock repair person would be sent out. The morning that individual was to show up, Buddy the project supervisor showed up instead and informed me that the sheet rock guy had cancelled due to a hiring dispute with American Solar. Buddy then proceeded to attempt the repair himself, but we both agreed that the damaged area needed to be cut out and replaced which he was not able to do. At that point Buddy indicated he would get someone scheduled the following week to complete the repair work. That commitment was made in December 2014, and now mid February 2015, the repair still has not been completed despite numerous follow-up attempts on my part to get American Solar to make good on their commitments.

★★★★★

dcruver | USA
Mar 10, 2022

I had panels installed in 2017 and the system works fine. I needed to have my roof replaced and they couldn't make it out to my home for 4 months. When they reconnected it, there was a loose connection and I wasn't getting full production. It took me some time to notice this issue, but I contacted them about it and they wanted to charge me $250 to check it out. I sent spreadsheets and info from the power company as proof. Eventually, they stopped returning my emails. I finally got them back out to the house this year and they found the loose connection. While they were here, the inverter started producing an error message and they said I need a new one, which was covered under warranty. They said I should have it in a week or two and it would be easy to install. After two weeks were up, I called and they said they'd had the inverter in their possession for some time but for some reason couldn't contact me? We scheduled installation for the next Wednesday. On that day, they called to say that their technician was sick. It seems that they have one technician and no plan for backup. We scheduled the replacement for 2 Fridays from then. On the Thursday before the scheduled installation, I got a call that the technician quit and since there was still no backup, I'd have to wait for them to hire another?! This is going on for 2 months now since the inverter went bad and over 2 years since they removed and replaced the panels for roof repair.

★★★★★

bobdj | USA
Jun 10, 2019

American Solar & Roofing and I signed a contract on March 28 for the installation of a new solar system on the roof of my house in Grayhawk (8215 E Mountain Spring Rd). They promised to start construction on May 13 and finish it by May 17 - "in four days." Then on May 9, they told me that they would not be able to start on May 13 but rather May 17, and finish it by May 21. ("The estimated construction start date is May 17, 2017 with a completion date of May 21, 2019.") Then they suddenly showed up on May 13 and worked for two days to remove the clay tiles from the roof. They demanded payment of $10,164 I paid by AmEx credit card on May 13. Thus they have received all but about $1,600 of the $19,416 contract value. Yet they never delivered the PV panels which were also due on May 13, and never finished the roof job. They left the roof tiles scattered on the roof and in my yard, and never returned since May 15 despite my numerous calls, emails and other messages. And now I am having a hard time getting anything specific from their company president Joy Seitz. Meanwhile, my wife and I had had purchased tickets for a trip to Europe, of which the American Solar execs were aware from the start. So they knew how important these promised deadlines were to us over and above a normal stay-at-home customer. Before we left on May 26, however, I had made arrangements for some of my friends to let them in. Joy Seitz promised me in a phone call on May 24 to have the job finished by the end of the following week (May 31). But as I said, they have never showed up since, and are now stalling me by ignoring my emails and calls. On June 7, I sent Joy Seitz, American Solar President, a Breach of Contract letter and threatened legal action and other remedial steps. They have not responded to this letter, either.

★★★★★

chuck84132 | USA
Mar 23, 2019

Follow up service is terrible. Never return my calls. Avoid this company at all costs.

States Served

AZ

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like American Solar Roofing consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest American Solar Roofing solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on American Solar Roofing.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

+

American Solar Roofing Solar Review Conclusion

Prior to making a decision to work with American Solar Roofing, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

Step 1 of 4

Do you own or rent your property?

We use cookies on our website. To learn more about cookies and how we use them view our Privacy Policy.