Solar Installer Reviews

Apex Solar Power

Apex Solar Power Review

4.40

87 Reviews

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Company Information

Headquarters:
64 Main St. Queensbury, NY 12804 United States
Inverters Used:
SolarEdge
Batteries Used:
Tesla
Generac
Workmanship Warranty:
25 Years
Equipment Warranty:
25 Years
NABCEP Certified:
Yes

All Reviews


erict | Albany, New York
05/05/2016

I am very happy with my system which has been up and running for about 7 months. Apex Solar did an excellent job through the entire process. I am seeing substantial savings on my electric bill and now that it is spring my system is producing more electricity than I use.

Adkcanoeshop | Saranac Lake, New York
04/02/2016

When picking who we were going to work with for our residential system. It was tough to decide. However I couldn't be happier that we chose Apex. The sales person was knowledgeable and answered all of my questions with the level of detail I was looking for. Great processes in place for reviewing our design and the actual install was great. From signing our agreement to install only took 4 weeks. I would highly recommend Apex.

Phil | USA
2/5/2018

Apex Solar expanded 4 years ago into Massachusetts but have since withdawn back into NY BUT I have one of their systems on my roof. They have provided excellent service , had a downoptomizer and tech was out fom NY within 24 hours. They support their installations

Paul Carman | Saratoga Springs, NY
2/5/2018

Apex has been a terrific company to work with. Excellent people, helpful and timely suggestions, and solid support. They were​ on top of the project and kept us up to date at all times. Highly recommended.

rverwij | Liverpool, NY
2/5/2018

Job to replace defective panels got done but not in a timely fashion. Workman's ship of the installer is very good but communications are lacking. Labor for a small job is very expensive.

Disappointed | Malone, New York
09/16/2019

I purchased solar panels back in 2016 and the installation and initial follow-up was excellent but it is now 2019 I’ve had two panels go bad I have been waiting over two months to get the part fixed and have a very hard time getting in contact with anybody and getting anybody to fix the problem let alone call me back. Very disappointing for a company that started out great but just seems to be too overwhelmed or don’t care about their customers.

Dissatisfied Customer | North Creek, New York
06/29/2022

I received a proposal from Apex Solar which was pretty good - low cost and a very reasonable system. I grilled the person providing the proposal about several things, including the price, to help insure it included everything (due to the low cost). I was assured that it was correct. So I put down my deposit to move the process along. The project manager assigned to me basically threw out the entire estimate, and provided a new one that almost doubled my final cost. Some of it I understand - the estimate did not include the cost of the battery backup I wanted. That is why the cost was low - even though I had explicitly asked the estimator about this exact thing! That is a relatively large cost, and I can't see Apex honoring that. Still, it was a very poor process. BUT, the additional costs didn't stop there. I wanted a ground mounted system, and there was a charge on the original proposal for "racking and trenching". I was told this may be an over estimate if the trenching was shorter than expected. The project manager stated that fee would only cover the racking, and the trenching would add over $3K more. I also explicitly asked about a fire proof container for the battery, a requirement in New York State. The estimator stated that was included in the price. The project manager said it would be an extra fee - about another $2K. I heard some grumbling about the costs of some components having increased from the time I originally asked for an estimate/proposal, and when they assigned a project manager to me. But the proposal was dated, and had a defined "good until" date, and I put down my deposit before that date. I am left to conclude that this was either a bait and switch (which the project engineer kind of alluded to), or complete and total incompetence of the estimator. They did not stand behind ANY part of the estimate with the proposal. If prices increased (and I could understand that in this inflationary time), then the "good until" date should have been short and that made clear. But to NOT sand behind any part of the estimate, along with the estimate now being higher than most other solar proposals I received (I did my homework, and got several), I backed out. I have asked for my deposit back. It has been over 2 weeks, and I have heard NOTHING back from Apex. A very poor, and very unprofessional company. I would give them 0 stars. Stay way from them.

Kona Man | USA
2/5/2018

Complete ripoff Never showed up fir the install. Then corporate said “ We don’t care. We sub out some jobs. If they don’t show up, not our problem “

States Served

CT, MA, NH, NJ, NY, RI, SC, VT

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like Apex Solar Power consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest Apex Solar Power solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on Apex Solar Power.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

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Apex Solar Power Solar Review Conclusion

Prior to making a decision to work with Apex Solar Power, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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