Solar Installer Reviews

Array of Solar LLC

Array of Solar LLC Review

3.01

10 Reviews

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Company Information

Headquarters:
9800 Hillwood Parkway, 140 Fort Worth, TX 76177 United States

All Reviews


Ortizman3000 | Valley Stream, New York
07/05/2023

Do not use this dealer, unless you want them to rip you off.. First, they are terrible, they lied every step of the way on the install dates, they flat out didn't show up several times, and never called. When they finally showed up, they didn't have all the equipment left a mess (see picture of the mess they left ) . Then the equipment was bad, and it took them months to return to fix the issue.. But all the while, they never installed all the Batteries i paid for, I guess they thought i would not find out.. Then they said they would be back, and have never come back, are not returning phone calls or emails. I had to contact Generac, and this dealer is also ghosting them.. i have an open complaint with Generac.. so if you don't want to be ripped off, have a poor install experience and be lied to.. i suggest staying as far away from this dealer as possible

Brent Ingvardsen | Pelican, Louisiana
06/11/2023

Was pleasant during installation until time to go online. Took six months for the company to get their paperwork together with SWEPCO so our net meter could be installed. Was paying the bill for 6 months and zero net metering! One month ago, error message on the inverter. Reported it and nothing! Now we are out of power and my system is dead in the water. Texted the owner- nothing. Called the office- voice mail as there is no emergency number provided. Totally regret going with this company.

Dcw75703 | Tyler, Texas
04/25/2023

After 9 months, the system they installed is producing less than 60% of the power they promised. They finally come back and say they didn't account for the trees, so our system will only produce 80% of what they promised. But we aren't even hitting those production targets. I have to call, txt, email 3-4 times before they ever get back to me. They constantly reschedule or miss appointments. They didn't do the installation properly at rough-in so we had to tear out brand new roofing and drywall to fix their mistakes. They refuse to update this system. First they said we had to wait 6 months to get enough data. Now they say we have to have 12 months of data. Meanwhile, I'm sending them charts showing we haven't come anywhere close to hitting production targets for the last 9 months.

States Served

CO, NM, NY, TX

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like Array of Solar LLC consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest Array of Solar LLC solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on Array of Solar LLC.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

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Array of Solar LLC Solar Review Conclusion

Prior to making a decision to work with Array of Solar LLC, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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