Solar Installer Reviews

Better Earth

Better Earth Review

4.50

267 Reviews

Maximize your solar
savings with:

Personalized quotes

Pre-vetted installers

Better product & prices

Company Information

Headquarters:
1815 E Wilshire Ave Ste 908 Santa Ana, CA 92705 United States
Inverters Used:
SolarEdge
Batteries Used:
SolarEdge
Franklin
Tesla
Workmanship Warranty:
25 Years
Equipment Warranty:
25 Years
NABCEP Certified:
Yes
Purchase Options:
Loan

All Reviews


isamu619 | USA
2/5/2018

I've had an overall great experience with Better Earth. Jonathan S walked me through the whole process and has been super responsive from the initial quote, through the install and to the final inspection. He and Better Earth did everything they said they were going to do and I am very glad I chose to go with them over other installers. On top of all that, they were also very price competitive.

Aaron Salcido | Tarzana, CA
2/5/2018

I got estimates from 6 solar installers and Better Earth was not only the most helpful and responsive, but they offered the best product at a competitive price. From day one of working with my rep Luis L, I knew I was in good hand. Like any construction project, there were some hiccups along the way with the install, but they handled them great and I’m super satisfied with my entire experience.

Ronnie Rockinoldman63 Delaware | Concord, CA
2/5/2018

Professional People from management to installers. They meet with you to ensure that you understand what Solar can and won't do. Listen to your wants, and then define a plan that will meet or exceed them. They helped get us a great loan with a company that has the same goal as Better Earth, having a satisfied happy customer.

Debra Barnhart | Buena Park, CA
2/5/2018

I was very skeptical about someone coming to my door as I have been burned in the past. Jake had explained everything to me very clearly and answered all of my questions. I did all of my due diligence and got a plethora of quotes. I decided to go with Better Earth because of how professional and knowledgeable Jake was. The installation was done quickly and seamlessly. I would highly recommend anyone looking into solar to go with not just Better Earth, but Jake T specifically! I am extremely pleased with my decision and will continue to refer anyone who asks me about my system.

Anita | USA
2/5/2018

I got a bunch of solar quotes and Better Earth had the nicest, not pushy, really easy to talk to sales person. And their prices were competitive. I felt that I could really communicate with. They were very patient even though I asked some fairly dumb questions and got kind of anxious. They've gone over the top; they were just lovely. Customer support is all done with a human touch, plus they know what they're doing. The one thing that I didn't like that they did was that they would send me all these bot messages. And the bot messages were wrong. They'd say this is going to happen on this day and it didn't. And then they would say things like, are you getting excited? And I talked to the salesperson about that and he said a lot of people like to be kept up to date.

Andrew | USA
2/5/2018

I looked at a lot of different companies and I think it was the price that ended up being the deciding factor. The customer support was great. Every time I had a question, I called Marcel, and he would help me get in contact with someone from the office. Installation went really smooth. There is a site inspection first and then the installers came out and all my questions were answered. After that, another person came out to meet the inspector and it seemed to take a long time, but it actually happened within the time that Marcel said it would happen in the contract. The panels that ended up being installed are higher wattage than the system originally called for.

Zhigang | San Jose, CA
2/5/2018

We had a lot of problems for the first few months, but eventually they solved the problem. The system works perfectly now.

Caison | USA
2/5/2018

So far it's saved me quite a bit of money and I haven't had any issues so far.

States Served

AZ, CA, FL, TX

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like Better Earth consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest Better Earth solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on Better Earth.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

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Better Earth Solar Review Conclusion

Prior to making a decision to work with Better Earth, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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