Solar Installer Reviews

Big Dog Solar

Big Dog Solar Review


11 Reviews

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Company Information

620 Pheasant Ridge Dr. Pocatello, ID 83202 United States
Inverters Used:
Equipment Warranty:
25 Years

All Reviews

Carrie C. | USA

Big Dog Solar installed in 15.6K system in February 2022. Their service from start to finish was superior, I could not be any happier with the results, our consultant Sean C told the TRUTH. We have zeroed out my bill with Holy Cross Energy other than the $12 connection fee. Also we also took it advantage of HCE Power+ Tesla’s Powerwall 2 program and added five Tesla Powerwall 2 to complement our solar system which gives us 67.5 kWh of of stored power which is able run all our power needs at night including HVAC and drying the clothes, which give us so much peace of mind regarding any possible future problems as a result we are completely ready for the zombie apocalypse LOL. I’ll kidding aside completely happy with Big Dog Solar and with Holy Cross Energy for their Renewable energy friendliness being one of the best power companies to work with solar and battery solutions.

David Yager | Kuna, ID

I requested Big Dog to install 12.5KW of solar on our house. It has worked flawlessly. It has reduced my power to the meter charge only.

Brandie Alloway_Blanton | Denver, CO

If I could give zero stars I would. This company caused many leaks in our roof dur to the poor workmanship and not mounting them to the rafters. We have 39 panels has they are not the brand listed here. On 7/12/2023 a letter outlining the leak in our roof was sent via ups and signature required.  When tracked later in that week it was stated that the recipient had opted to pick up the letter at the ups store.  Then on 7/21/2023 got email notification that the letter had been return to the ups store it was shipped from dye ro Bigdog not picking up the letter in a reasonable amount of time, On 7/ 21/2023  Obtained  second address and what was listed  to be the current address and  resent letter  UPS. The following afternoon that UPS was unable to deliver the letter and asked that the correct addess be  obtained.  I double checked my info a verified  that  the  package had the same new address and called the UPS store for help. Christina at the ups store called the Pueblo west  ups store and at that time was  told that it was not an address Problem .  The letter couldn't be delivered because it required a recievers signature as proof of delivery. UPS delivery driver stated that there is no such company at either address therefore none could sign for it. Started doing a little research and called Big Dogz other corporate branches and locations in colorado and Idahoe only to get the same "no answer "  and automated message system that let's you leave a message that no one returned. We remembered that we had the phone number of the guy that oversaw the solar project and called him. Mike W answered the phone and we explained who we were and what our problem was and he informed us he No longer worked for Big Dog. Be then told us that he would reach out to some people from big dog he still had contact with and have them call us. Well we never got a callback from anyone at big dog. We sent Mike a text asking him if he could provide us with a good address for big dog and never revieved a reply. I reached out to the company that sold us the system at sun nerds and left a message with chase F and recieved no call back. is a rippoff, and a sham!!!

ThisGuy InDenver | Denver, CO

Very poor communication with company and was given wrong information. Not professional.

States Served


What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like Big Dog Solar consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest Big Dog Solar solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on Big Dog Solar.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State


Big Dog Solar Solar Review Conclusion

Prior to making a decision to work with Big Dog Solar, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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