Solar Installer Reviews

Bright Planet Solar

Bright Planet Solar Review


67 Reviews

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Company Information

5 A St Auburn, MA 01501 United States
Inverters Used:
LG Solar
Batteries Used:
LG Solar
NABCEP Certified:
Batteries Used:

All Reviews

Chad Barrett | USA

There were some roadbumps at first due to the city taking really long. I was a bit frustrated because of the delays, but I understand that's outside their control. But eventually all the permits got through and everything worked out

Antonio Macias | Gurnee, IL

they are the best! fast install and they turned my system on right away!

Tayler Costello | Phoenix, AZ

Quick install before NEM 3.0 in California

Dwyan | Springfield, Massachusetts

These folk scammed me from the very first time I should have turn them down the first time but didn't follow my gut feeling first they promised to cut the tree around my house and that was the selling point Because I was in the process of doing it myself..but I had 2 big trees that I thought would be expensive to cut down and they promised to do it as part of the offer they start installing the panels before cutting the trees then the agent told me it was a miss communication next the told me the fed would and the state would subsidies and all I would pay is $10,000 out of pocket..end up they link me with a loan for $44,000 and say the panel would pay for itself but to date the total amount of power I get paid for is $12,000 my electric bill remains. The same because I supply power to the Grid andthey pay me for the power I send to them the money I received then go back to pay the loan And as I get paid every quarter I most often have to pay out of pocket as the payment I received is not enough to cover the monthly loan payments and I am getting no benefit from the solar panel Bright Planet is the only one who benefit because they get paid by the bank in full , I understand the bank no longer work with them. Also they damaged my roof and told me I have to get a new roof. So I am taking them to court and contacting the AG about them about deceptive business practicess and the damaged to my roof

Brad Parr | Altadena, California

We signed our contract in October 2022 and the panels were installed in November 2022; it's now mid-July 2023 and they are still not functional. BPS dropped the ball many times, lost our project, and now are turning around to say "more than nine months is standard." Their customer service is terrible, their CEO is condescending and patronizing, they renege on their word, and their only response is "too bad for you, you can't get out of this contract, no matter how little work we do." They're unprofessional, they're liars, and they'll sign you up and then do nothing unless you beg and plead, and even then they won't do anything. We completely regret having signed with BPS and hope that you'll stay away from them.

Alex M | Holliston, Massachusetts

The company, after a few missteps, installed the panels. From Day 1 the results were terrible. They were producing 50% consistently each day. The graphs for both production and consumption looked identical regardless of weather, activity, whether I was home or not. The graphs also showed that generally from around 9pm and 5am I was using no electricity. Now stop and ponder that. None of that makes any sense. I asked BPS to look into it and they told me (twice) that everything was working fine and that I could purchase additional panels. Their own people looked at the data that was clearly inaccurate and rather take any step to address it, instead lied and attempted to bleed more money from me. You can actually google the exact scenario I am describing and find that it means they installed a piece backwards. But BPS has so far refused to admit they improperly installed the system.

Elmy | Providence, Rhode Island

Panels were installed July 9th 2022 and today April 24 2023 they are still not working. He had to call  every week and they disconnected all the calls. We called the utility company and they are telling us everything is ready and done on their end. I can't even imagine paying 50k to this company and after almost a year we don’t have anything done and we had to pay every month. In my entire life I never had any experience like this. After I submitted my first complaint a few weeks ago I had a call from someone in the company.... After a few weeks nothing was done and we are still in the same place as we did almost a year ago.

Amanda | Coventry, Rhode Island

Whatever you do DO NOT work with Bright Solar. I can't say this enought. They installed solar pannels on my house back in Septemeber we are still not up and running. it has been one mistake after another. I would NEVER work with them again! Today was suposed to be my inspection, one that they emailed me to tell me was today. Not even checking if it worked out for me or not...than aftter I moved everything they did not show up and did not call. When I called to speak to speak to a supervisor no one is around. Horriable comapny to work with.

States Served


What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like Bright Planet Solar consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest Bright Planet Solar solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on Bright Planet Solar.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State


Bright Planet Solar Solar Review Conclusion

Prior to making a decision to work with Bright Planet Solar, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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