Solar Installer Reviews

BrightEye Solar LLC

BrightEye Solar LLC Review

5.00

66 Reviews

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Company Information

Headquarters:
1200 Corporate Blvd. Ste. 16 Lancaster, PA 17601 United States

All Reviews


TOASTER07 | USA
Oct 13, 2023

top notch, install crew was great, respectful, courteous did a great job. salesman Michael was great also, answered my questions, a prepared a great quote.

director | USA
Oct 02, 2023

We were so fortunate to work with the BrightEye team for our solar panels. The process was quick, easy, and all of our questions were answered. The system was installed in less time than I had imagined it would take, and they handled all of the permitting for us as well. I would highly recommend working with this company!

lucasgebhart | USA
Sep 22, 2023

Josh earned my business despite having a higher price than a national because his proposal was different, he was trustworthy, easy to talk to, and understood what I'm sure is an abnormal perspective enough to explain what I was missing. We worked to a solution that JUST squeezes into building code and results in a great looking and highly productive outcome. Bobby, the installation need we got, is a gem of a human and was great to talk to and he and his team did good work and were quick about it. 5 stars. But. Minor issue with inspection, that honestly is probably a bit overzealous on an inspector, led to a nearly 45-day delay in commissioning my system- that included all of July and half of August and ended up costing me somewhere near $400 in lost production while the panels sat in my roof. Now. Normally this would stop a 5-star review, BUT Bright Eye (Yvette) reached out and offered to meet me in the middle on these losses. This business practice is ever fleeting and absolutely makes a huge difference. Your customer was hurt- and even if it wasn’t necessarily your fault, you work with them to resolve the issue. I recommend them and I really do think they inspection should have passed. In fact, working through my issue really highlights the strength of working with someone local and dedicated to customer service. When you look at someone like Tesla’s reviews, you’ll find that any time something goes wrong, you cannot reach anyone. You’re installing a 25-year product on your house with continuous output and it isn’t just the sunshine (get it?!) that’s relevant- it’s also the clouds. While you might save some money in the short-run with a national provider, your ability to get help when something goes wrong is what really determines your value in the long run. Bright Eye appears well-postured to provide this support.

grostretch | USA
Aug 30, 2023

Bright Eye was great to work with and always answered my questions quickly. They got the job done in half the time they quoted.

ken | USA
Aug 25, 2023

Bright Eye Solar installed 24 solar panels on our home with enphase microinverters. We selected Bright Eye after reviewing several other proposals. They have been very professional and quick throughout the process. They resolved an inspection issue with our township within a week. Their project manager has been available by phone before, during, and after installation. 5 stars - highly recommended

jessie.dombach | USA
Aug 25, 2023

There are two reasons I gave a 4 star rating instead of a 5…. First is that once everything was signed and approved, it felt like we were being pressured into installing immediately. And the other was that the installation crew made a bit of a mess in our yard during the few days they were there. We had to clean up after them every day before we could let our dogs outside in fear that they would swallow something they shouldn’t.

States Served

MD, PA

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like BrightEye Solar LLC consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest BrightEye Solar LLC solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on BrightEye Solar LLC.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

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BrightEye Solar LLC Solar Review Conclusion

Prior to making a decision to work with BrightEye Solar LLC, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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