Solar Installer Reviews

Brightway Energy

Brightway Energy Review

5.00

16 Reviews

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Company Information

Headquarters:
165 Middlesex Avenue Somerville, MA 02145 United States

All Reviews


maureenfcurley | USA
Aug 24, 2023

We were highly satisfied with the solar installation every step of the way. Jason, Josh and the entire team were very professional, explaining the process, answering our many questions and communicating in a timely fashion. An important feature for us was that Brightway is the only company partnering with Solar Slate Solutions, a ground breaking company which has developed a way to attach the panels to slate roofs. (They, of course, provide their services to all types of roofs) Overall, the quality of their work and customer service was flawless. We highly recommend Brightway Energy.

j_brownstein | USA
May 08, 2023

From start to finish, the Brightway Energy team was responsive and professional. Every team member was a pleasure to work with and they kept the project moving, despite my installation being in the middle of winter. The installation team even worked on a snowy day to get the job done. In addition to competitive prices on solar, they recommended a roofing company that was significantly less money than the quotes I got on my own. My system has been up and running for a couple of months, and I could not be happier!

gorint91 | USA
Aug 09, 2022

Cannot recommend Brightway enough. The team is fantastic and the entire process was incredibly smooth. I contacted three separate installers to get competing bids on solar panel installs, and Brightway was the better option for me. Jason and Josh are responsive, patient and always present when needed. They made sure the process kept moving through its various paces (city review, preliminary utility permit, panel order, installation, city inspection, utility meter swap and final turn on). In the end, the project took just over three months from contract signature to installation (one week behind schedule total, as a result of slow external processes with the city and utility). Overall, the process was as seamless as can be. Highly recommended!

travelerishome | USA
Jul 02, 2022

After doing research and getting a good amount of quotes we still didn't know exactly what to expect. Jason and his team walked us through everything and explained as the process moved along. We are happy we chose Brightway Energy!

mnaill | USA
Jun 07, 2022

Working with Jason and Josh and company has been a great experience. From start to finish they've been outstanding. High quality equipment, good pricing, great communication, and always there for a question, no matter how silly it might be. I highly recommend Brightway

j | USA
.m.mack

Brightway Energy was one of 11 solar vendors that we contacted. Of all of them, Brightway was: The most responsive without being intrusive; the most responsible without being bombastic; the most professional without being boistrous; the best price per watt stated up front without deception; the most knowledgable of the field with cool drone video for modeling and excellent design/layout skills to accomodate the property. The 12.9 kw installation was beautifully done with extra care (and effort) to make conduits as invisible as possible in a 6 surfaces array. The only snag in the process was some crossed signals that delayed the final inspection and system turn-on by about a week. I am a retired engineer with experience in a solar manufacturing plant, so I have very high standards and expertise in the field. Jason and Josh from Brightway Energy have my full professional endorsement. You don't have to look elsewhere.

States Served

MA, NH

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like Brightway Energy consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest Brightway Energy solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on Brightway Energy.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

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Brightway Energy Solar Review Conclusion

Prior to making a decision to work with Brightway Energy, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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