Solar Installer Reviews

Citadel Roofing & Solar

Citadel Roofing & Solar Review

4.32

46 Reviews

Maximize your solar
savings with:

Personalized quotes

Pre-vetted installers

Better product & prices

Company Information

Headquarters:
4980 Allison Parkway Vacaville, CA 95688 United States
Inverters Used:
Longi
LG
Q Cells Rec
Batteries Used:
Enphase
Generac
LG
Workmanship Warranty:
10 Years
NABCEP Certified:
No
Purchase Options:
PPA
Loan

All Reviews


Davis Resident | Davis, California
12/14/2022

Citadel staff from front office, to engineering, to field install really first rate. No surprises, helpful, good communication, and available to answer all questions. We are very happy with our install.

Eric | Clovis, California
07/08/2022

We bought a new house in Clovis that came with solar and was installed by Citadel. We decided to install a bigger solar system and Tesla battery storage. Since Citadel already installed our first system and was familiar with our roof/home, we thought we would have Citadel install the 2nd system/battery. From the sales through the rebate process, we had a great experience with them. They are very communicative and responsive to any questions/concerns. We had a few items post installation that needed follow up and I very impressed that they sent technicians usually the following day to fix the issue. Citadel also took care of the PG&E battery cash rebate process – from filing the paperwork to following up with PG&E, we were very thankful to have Citadel guide us through the process. We love our solar systems and Tesla battery storage - thank you Citadel!

Ken | Napa, California
05/26/2021

I am very happy with my Solar installation by Citadel Roofing! The work was completed in a timely manner, was done correctly, and works great. The project coordinator kept me up to date on all paperwork and was a pleasure to work with. I highly recommend Citadel Roofing and Solar!

Dave P. | Napa, California
11/29/2020

These guys are total professionals. I am extremely happy with how the entire process went from start to finish. Eric Andresen was my Sales Rep and he did an amazing job setting it all up. Ticia Sauceda was my Project Coordinator throughout the entire project. She was excellent, and checked in with me every week to let me know how things were going. I got Solar and a Tesla Battery installed as well. The two guys who came to do the installation were excellent, they did a fantastic job, and were very professional. It all looks and works amazing! The entire project was certified by the Napa City Inspector and PG&E without any problems. The work is excellent. I now have two Apps on my phone so I can monitor my Solar System, my Battery, and my Usage levels at all times. Very cool, and very useful to me and my family. This company stands behind their work, and they do an excellent job. I could not be happier with how this project went or the outcome. I would highly recommend Citadel Roofing and Solar to anyone who is interested in doing Solar. You will be very happy you did.

Great job despite covid and the | Vacaville, California
11/05/2020

I thought Citadel did a great job from the initial sales contact to Final installation. This includes the help financing, scheduling, and the use of various apps likeTesla and Enphase.

Woodland CA | Woodland, California
08/17/2020

We purchased a newly constructed home in Woodland, CA. The home was deeded in 2019, so purchasing solar panels at closing was not mandatory. Citadel was installing the roofs and solar panels in the new community, so we asked them to install our solar panels. The whole process was exceptional, they do what they say they will do and provide incredible customer service. Even after the solar panels were installed, they make sure the permits are filed, you are linked to PG&E, you can logon to the apps, and you have all your paperwork. Then they provide follow up monitoring and communications. They are really incredible. The price is consistent with the price I would have paid if I was required to buy solar panels at closing of escrow.

Fred S. | Dixon, California
04/18/2020

I had a very good experience with Citadel during my purchase and installation of solar. They did an awesome job, great customer service and keeping me well informed of the process. I would definitely use them again if needed. The monthly savings I am experiencing is great. Very happy I chose Citadel. Evan at Citadel explained everything perfectly and put my package together, then Armando did a very good job with the installation, 100% satisfied

Paul Linville | Dixon, CA
2/5/2018

We started with one company because they were advertising in COSTCO. The gentleman there was very helpful and the sales person who came out was knowledgeable and gave us several options. Unfortunately we started checking reviews & found many negative comments and ratings especially from residents in Dixon (where we had just moved to). So after more research we had sales reps from the two local companies that installed SUNPOWER panels (which we had found were the highest rated). We settled on Citadel. We had a couple of bumps in the beginning which Citadel took full responsibility for and gave us a $1000.00 rebate. Then they offered to pay our PG&E bill for June 2019 because the work got delayed. When it came time for installation the trades persons that came out were courteous and informed us of every step in the process. We have a very high pitched roof on part of the house which forced the workers to secure themselves with ropes and harnesses to do the work. They did excellent work. The work was done all in 3 days for 34 panels that were installed (we have a very big system). Now all we have to do is wait for PG&E to finish their work and we are on the grid. I highly recommend Citadel for solar installation and service.

States Served

California

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like Citadel Roofing & Solar consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest Citadel Roofing & Solar solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on Citadel Roofing & Solar.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

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Citadel Roofing & Solar Solar Review Conclusion

Prior to making a decision to work with Citadel Roofing & Solar, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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