Solar Installer Reviews

CleanFactor Energy Inc

CleanFactor Energy Inc Review

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2 Reviews

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Company Information

Headquarters:
500 Sansome Str, Suite 510 San Francisco, CA 94111 United States

All Reviews


billchin188 | USA
Feb 02, 2021

*** If you are considering CleanFactor Energy, one piece of advice for you: DON'T DO IT. JUST DON'T... unless you like throwing your money away and wasting your time. This company cannot be trusted and Philip Mickelson (the owner and only employee) is the reason *** Things started off well with CleanFactor Energy. We contacted them since they were on the authorized list for GoSolarSF. Phil responded right away and we were able to schedule an appointment for a site visit the next day. He showed up and did a thorough job going over the various aspects of the project. He really took the time to answer all our questions. It's a big investment (15k+) so we wanted to be sure we chose the right team to do it. We later found out that Phil is pretty much the only person in this company so keep that in mind when you evaluate a project that comes with a 10+ year warranty. What are the chances they are going to be around to support you? Everything changed once we sent in our initial deposit of $1000. Suddenly, Phil would be nearly impossible to contact via email or phone. We were lucky to get a response once every couple of weeks. When we did get a response, it turns out that almost none of what he was telling us was true. The design and permitting part of the project was supposed to take approx. 4 weeks. 8 weeks into the project we discovered that Phil never even drafted plans or applied for a permit. Wow! I had to call the Department of Building Inspection to see what the holdup was, and they had no record of any activity from them. This was after he repeatedly assured us that the application was already submitted and approval was imminent. Despite our better judgement, we decided to give him ANOTHER 4 weeks to try and make things right. To no one's surprise, Phil made zero effort to even file for a permit. To this date, he has not filed for a permit. This project was projected to take 6 weeks from start to finish. We are still dealing with the fallout 6 months later. We've repeatedly asked for our deposit back and Phil doesn't even have the decency to do that despite all of this being his fault. From his older reviews, it looks like something happened in 2020 and they'll be out of business shortly (if they aren't already). The most recent reviews echo a lot of what we've experienced. CleanFactor Energy is by far the worst contractor we have ever dealt. Zero stars

pitoz | USA
Nov 08, 2020

Found Phil great to work with but, sadly, he never finished our job despite many calls - our service is still not connected months after installation.

States Served

CA

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like CleanFactor Energy Inc consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest CleanFactor Energy Inc solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on CleanFactor Energy Inc.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

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CleanFactor Energy Inc Solar Review Conclusion

Prior to making a decision to work with CleanFactor Energy Inc, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

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