Solar Installer Reviews

Cross Atlantic Solar

Cross Atlantic Solar Review


52 Reviews

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Company Information

2150 SW 10th St Suite C Deerfield Beach, FL 33442 United States

All Reviews

Kim Thomas | Delray Beach, Florida

We called Mark several years ago with some questions about solar heat for our pool. We instantly liked and trusted him and had the work done. If an issue came up regarding the equipment (which was rare), it was taken care of quickly. That’s so important—the service you receive AFTER the job is done. Since then, Cross Atlantic has installed a solar water heater and we just completed the installation of solar for our whole house. As my title states: Professional, knowledgeable and reliable.

Susan A | Boca Raton, Florida

I had a chance to drop by their showroom with their great salesman, Alvaro

Don & Sharada A. | West Palm Beach, Florida

Cross Atlantic Solar is an outstanding and professional LG "Gold Dealer" Solar contractor. Mark Langley, Founder & CEO, heads a world-class company and is "hands-on. His team designed and installed 375 W High-Efficiency "LG Neon 2" panels, Enphase IQ7 microinverters, and a Quick Mount PV replacement solar system for us. They matched and bettered several other competitive proposals. Lydia Montaigne, Program Manager, and the following excellent team: Alex, Marcos, Nathan, Andre, Ian, Corey, and Louise. Nathan (electrician) instructed my wife and me to use the Enphase Enlighten App to monitor our new solar system's overall performance and energy production. Absolutely no high-pressure tactics and they filled out all the paperwork for a class action filing, and the whole process took less than a week. Job Well Done! Don & Sharada A West Palm Beach, Florida, Retired

JeffLev | West Palm Beach, Florida

Sean is a great guy, Cross Atlantic is a solid company. They are the only locally based solar company I could find. They are LG certified and do NOT use subcontractors! I highly recommend them.

Gigi Cieri | West Palm Beach, Florida

I called this morning to reschedule today’s 4pm appt. I did so and got a confirmation email saying new appt was Thursday (today is Tuesday). Around 1pm I got a text saying Atlantic Solar on way. I immediately called because you guys are in Deerfield and I’m 40 min north. I wanted to make sure no one wasted his time. I explained that and was told it was handled. Thirty min ago one of your guys showed up. He never heard of cancellation. It’s fine … he was very good and I no longer need Thursday’s appt. Luckily I was here. Perhaps the receptionist desk needs work?

Jhonne | Miami, Florida

The house I purchased had solar panels (HAD panels), but I needed to remove them to install a new roof, the Cross Atlantic Company was responsible for my system, so I called them up, explained the project, got a quote, agreed on price and decided to execute it. So far so good, I paid half of the invoice as agreed to have the panels removed, they sent someone fairly fast and the first part was done in no time. BUT the problems start to show up on the second part of the job, the reinstallation. A representative from the company reaches out to me to advise that they wouldn't have a time slot for me for at least another two weeks. I was sad, but no big deal. 24 hours later this same person calls me and tells me that if I pay the second half of the invoice on that day he could put me for the follwing day because someone missed their window. I was thrilled so I paid the invoice and to summarize the story, I have been waiting for a little more than 2 and a half months for them to show up. And to my surprise, the excuse is that they DON'T HAVE THE MATERIALS to reinstall my panels. This company sold me on a job they didn't even had the tools to finish it. Unprofessional and disrespectful to their customers.

Julie Talone | Pompano Beach, Florida

had Cross Atlantic Solar install my solar panel back in 2019. The sales man outright lied to me, showing me a fake reimbursement check that a ‘client’ of theirs got from Florida Power and Electric because his home was generating so much electricity that it produced more than he used. Come to find out, nope, FPL doesn’t do that. Next, I discovered that this $48,000.00 solar system was only saving me about $180 of my $300 a month electric bill. Had I known this, I would have never bought the system. Again, I was lied to about that by the sales man who said I wouldn’t have any electric bills at all. Sold me on using the PACE program so there would be no upfront cost to me. That was a joke! My house payments increased by $1800 a month! But the real kick in the head ? When I confronted them about this, they said that the system they installed wasn’t even large enough to generate the electricity my home needed, claiming I didn’t have enough roof space. Here’s the thing - They only installed on about a third of my roof. There is plenty more space up there. Now, this lovely $48K solar system isn’t generating the 300watt energy as was promised. It is now generating 36 watts…. So I call Cross Atlantic Power. Turns out it the scam artists ‘sold’ the business to a new owner who made it clear that they are a new company, but operating under the same name. WTF I was told that for $200+, they will come out and look at my system to see what is wrong with it. Thursday was the scheduled appointment. Guess what happened Thursday? NOTHING! No one came. No one called. Nothing. I called the office but only got an answering machine. I am beyond angry with this company. Be warned. If you want to do a solar install - DO NOT USE THIS CROSS ATLANTIC SOLAR!

Frank Nicolois | Loxahatchee, Florida

Let me start of with I’m easy all it takes is a phone call. This company is a joke! Failed inspection, which delayed the installation. Left tools on the roof, debris around the house. NO communication, when I say no there was 0 people telling us when they were coming, no body knows what’s going on, they do not call you back, site manager was nowhere to be found. you have to constantly chase them, don’t even bother asking for the manager or the GM, they are clueless and dodge you. The experience was pitiful and extremely unprofessional. I HAD TO ACTIVATE MY OWN SYSTEM! Now I’m not sure if the system I was sold is adequate to net any electric. Seek another installer, because I wish I did!

States Served


What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like Cross Atlantic Solar consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest Cross Atlantic Solar solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on Cross Atlantic Solar.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State


Cross Atlantic Solar Solar Review Conclusion

Prior to making a decision to work with Cross Atlantic Solar, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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