Solar Installer Reviews

Custom Solar Solutions

Custom Solar Solutions Review


19 Reviews

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Company Information

8601 Dunwoody Pl, Suite 302 Sandy Springs, GA 30350 United States

All Reviews

charliewang22 | USA
Sep 05, 2023

Jordan did a great job in communicating the entire process and on follow up. I had to change the panel before they could install the Tesla Wall Connector but everything went smoothly and looks great.

bustamante.willis | USA
Aug 07, 2023

We’ve owned solar panels for over two years but ran into a predicament where the original company that installed the panels went bankrupt. Due to this issue we had panels that did not work appropriately. A storm created roof damage on our home where we needed a new roof. Of course we were skeptical because our insurance company said they worked along with a local solar company that would handle the removal and reinstall of the panels. And with the history that we’ve been through hoped that this company would actually reinstall the panels with no issues and in fact making them finally function. Absolutely! Here's an improved version of the paragraph: Indeed, Custom Solar Solutions surpassed our expectations! Their professionalism and meticulous attention to detail brought us the much-needed peace of mind we had been seeking. Not only did they successfully reinstall the panels, but they also presented us with various additional services that enhanced the appearance and performance of the panels to their full potential. It's truly commendable that they even provide follow-up monitoring on the panel functions from their end, ensuring everything operates optimally. We couldn't be more satisfied with the exceptional service they've delivered

dave | USA
Jul 29, 2023

I needed a couple replacement panels for my installation that were storm damaged. I called all of the Solar vendors in Atlanta and only John at Custom Solar Solutions would find a solution for my unique request of high watt bifacial panels to match the rest of my installation as closely as possible. Online vendors are typically not reliable in my experience so I wanted a local solution. Normally solar vendors, except online, won't sell just a couple panels without a big installation package, but John was able to procure a few 480w bifacials made within GA. I was able to pick up the panels just a couple days after ordering from their nearby warehouse in ATL. I am not the typical customer, being that I am informed and experienced with solar and off grid systems integration and automation and I knew what I needed precisely. John understood that and he quickly found great panels and offered a great price. As a small business owner, I value that CSS is a family owned and run business and would highly recommend them for any installation after the conversations and experience I had with John.

gar411 | USA
Jul 28, 2023

Custom Solar has been crucial and helpful in the setting up and maintenance of our solar panel system. Recently needed help, and they were able to send their electrician, Krishan out very quickly. They conduct themselves professionally, and stay with the issue to completion. Both he, the other staff we’ve used, and the office staff have been excellent.

jameskirkwood2644 | USA
Jul 26, 2023

They monitor my system and provides feedback.

fathervolcano | USA
Jul 06, 2023

From the onset of contacting the company, I was met with a friendly representative ( Jordan) who provided detailed information on how the Solar panels are cleaned. The crew who provided the service, was also exceptional, professional and pleasant.

States Served


What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like Custom Solar Solutions consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest Custom Solar Solutions solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on Custom Solar Solutions.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State


Custom Solar Solutions Solar Review Conclusion

Prior to making a decision to work with Custom Solar Solutions, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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