Solar Installer Reviews

Deca Solar

Deca Solar Review

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Company Information

Inverters Used:
Enphase
Workmanship Warranty:
25 Years
Equipment Warranty:
10 Years

All Reviews


Miles Whitman | Houston, TX
2/5/2018

Super fast installs!! Before I began the process I did nothing know much about solar, however, the salesman took the time to explain the entire process and made sure all my questions were answered. I have friends that went with another company and took months to get installed, they were so jealous when they found out I was up and running within two weeks! They also offer amazing warranties and every promise I was made has been followed through on. I was skeptical at first but I have not been able to find any issues with my service.

Silvio Ramirez | Austin, TX
2/5/2018

Had a great experience with Deca Solar and their customer support. They were very professional and generous customer service when we needed help and had questions they didn’t hesitate to answer them, I definitely recommend Deca solar.

Siy Luis | USA
2/5/2018

Great people! Great innovation! Amazing Products and Offers No Down Payment and Free Installation for going Solar!! Would definitely recommend!

David | Katy, TX
2/5/2018

Was able to reduce my average bill by $43 and I applied the $1000 they gave me at install to keep my payments low

Henry Aguilar | Odessa, TX
2/5/2018

Great experience. My rep kept me informed each step of the way.

LaDonna Rigsby | Fort Worth, TX
2/5/2018

I moved into a new home. A door to door sales person came through to introduce Deca who previously did business as Zenith. As is the case with sales people, they talk a good game and make promises. After a little research I decided to move forward with the purchase and installation of the solar panels using Deca as the provider. The process started ok. I was a little put off with the installation planning. My sales person didn't work with me to set a date. He called me and said, there's another house in the neighborhood with an install so we're going to do yours the same day. Well, I work away from home so I have to make arrangements. There wasn't enough time for me to do that so, I was not at home when the panels were installed. It seemed like as soon as the panels were installed, the Deca sales person forgot that he had a customer. His promise to me was that he would check up and follow up until the process was complete. As it goes, the last time I saw my sales person was a day after the panels were installed. I made contact with him a few days later because my security cameras were off line which could have been disconnected when the installers were in the attic. After that. silence until I received a note on my door from Oncor indicating that I was stealing solar energy and that I needed to turn the panels off immediately. Well I didn't know the panels were on nor did I know how to turn them off so I bypassed the sales person and contacted Deca directly to have someone come through to turn off the panels. Then I contacted Oncor to check next steps. Well the story goes on and on until I was able to connect with Deca employee Darren. Darren assured me that he would make sure the rest of the process went smoothly. I hung onto his promise (again) and he delivered. Darren took my case to the team that could finish the process. It took about a week and a half to finish up the needed requirements with Oncor and to connect that with what Deca was supposed to do. I was kept in the loop along the way. Finally finished, Darren contacted me to stop by to turn on the panels and install the app on my phone. It seems that everything is working as designed. The app on my phone shows me progress and the meter outside shows activity. Waiting on my first bill. The process began in April. We're in Mid June now. This may be normal. My story doesn't have an end right now but, for anyone interested in this process, I recommend asking for or creating a written check list when talking with your sales rep to make sure price points and benchmark dates are being met. Also get the name and numbers of people at the company to call. I've learned that sometimes sales people can be kinda wishy washy or they over commit. They're done when the sale is done but, they don't make proper transitions to connect the customer to the next team responsible for completing the process. If my sales guy had made that transition instead of personally promising that he'd be there every step of the way, my review would have been 5 stars instead of 4 stars. Overall I'm at peace with my purchase thanks to the follow up and follow through by Darren.

cristina Gomez | San Antonio, TX
2/5/2018

If I could I would give 0 stars. Major Misrepresentation of how much I would be paying for electricity. The sales person actually guaranteed I would receive a stipend from the government for these panels on my taxes which I have not, when I asked “our representatives are not tax experts” then why even bring it up if not everyone qualifies. I was promised a bonus for referring neighbors that has not been received either. I opened a formal complaint with the BBB and nothing has been done. All I get as responses are you need to contact customer service as if I haven’t like millions of times…Promises of $20-30 monthly electricity bill is actually 150-200/mo on top of a $190 payment for the actual panels themselves. I was better off on a fixed rate without the panels of $235 from electric company. They said it would be about 1-2 months for installation but they took almost 6 months. They broke my window while installing and hired the cheapest contractor to fix it. Called the window company that installed the window because they left glass all over my carpet (major safety issue) they didn’t even bother advising me their could be broken glass, I have not heard from them either. Called lumio there’s nothing they can do about my bill. STAY AWAY FROM THIS COMPANY.

Corey Bulger | Dallas, TX
2/5/2018

Sells representatives or compete liers. Goodleap, the loan provider or liers. Everyone involved with this company are liers. The only reason I went with this company is because the sells rep specifically said I would not have to pay extra after a year. Turns out that was a complete lie, I asked repeatedly if I would to sink moneh into it to not raise my rate. He said if I just paid like normal I would not have too. A blatant lie. I get a call a year later and I am now 1000 more than what I originally was quoted and going to get a nice $30 increase in May. I don't save money at all. Still have a electric bill plus the loan bill. Which seller and goodleap a like said that I'd be almost %100 electric free. Whole company and everyone they work with are scammers.

States Served

Texas

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like Deca Solar consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest Deca Solar solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on Deca Solar.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

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Deca Solar Solar Review Conclusion

Prior to making a decision to work with Deca Solar, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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