Solar Installer Reviews

EcoSmart Home Services

EcoSmart Home Services Review

4.43

51 Reviews

Maximize your solar
savings with:

Personalized quotes

Pre-vetted installers

Better product & prices

Company Information

Headquarters:
105A Clark Drive East Berlin, CT 06023 United States

All Reviews


AniZ | Waterford, Connecticut
10/25/2019

Every person we interacted with at EcoSmart was a true professional. Zac, the sales guy, was super responsive. If he didn’t know the answer he said he would get back to us on X day, and sure enough he did. We had solar installed on our other home (different state) and we wanted to match that set-up. EcoSmart was able to do that for us. Wanda and Kim in the office were good about coordinating with us for payment and setting up all appointments - recognizing we had to travel 2 hours to meet them at the house. We had other firms that said they would come on a particular day, one of us would take time off, and then no one would show. EcoSmart even called us on Saturday to confirm they would be there on Monday to do the install. We were worried because of the weather. Monday morning comes. The electrical team shows up at 8 am ready and eager to get to work. Again - they treated our home like it was theirs. Respectful of the pets - making sure doors were always closed. Talked through how they were going to do the install and why. Then the roofers show up. Again - great crew. At the end of the job at least 3 different guys walked all around the yard to make sure no job debris was left behind. Best part - they finished at 12:45. Recognizing we would have to take another day off from work to return to meet the inspector, they called the inspector and got him out to approve the job that day. The entire install was done and signed off on by the inspector by 2 pm. We were stunned at how easy and seamless the actual install process was. Super happy with the whole process!

Taka | Milford, Connecticut
05/01/2019

I was approached by a bigger solar company (they were door to door) at first when I first started considering solar. I liked the idea of solar, but the company's reviews online seemed hit or miss. I found Ecosmart after some searching. Although they didn't have a lot of reviews, all their reviews appeared stellar - so I took a chance. Another reason I went with them is that they are a small company that primarily services CT, so I knew that they would be able give me more attention throughout the whole process versus a bigger company. I am SO glad I went with Ecosmart. I knew I was going with them when a sales consultant (Zac) came over and went over the whole process. He was very transparent and very honest. He was very upfront with the entire process. He understood all my concerns with going with a bigger solar company too. What i liked was that he didn't try to pressure me into anything and he just showed me the facts (maybe because I was already interested in solar anyway). They are very friendly, and very easy to work with. Any questions I had during the permit process and installation process they were available to help. Wanda was delightful to work with as she was always able to answer all my questions during installation and financing period, as well as always kept me up to date. From what I concluded, solar panel prices are all generally similar no matter where you go, so it comes down to the customer service, and Ecosmart has GREAT service. Ecosmart gave me a lot of confidence in my decision in choosing them. Highly recommend!

Anne szost | Fairfield, Connecticut
02/07/2019

This was a great company to work with. Very effeciant from start to end. Very clean and everyone from the salesmen to the girls in the office, and the men that installed the job were very nice and accommodating. I will recommend this company to anyone that is looking to have solar installed

Tim M. | Jewett City, Connecticut
10/28/2018

EcoSmart answered all of our questions and we were very satisfied with our solar panel installation. The whole process went quickly and easily.

Davis PV Installation | Preston, Connecticut
08/31/2018

I'm the proud owner of a new solar array installed by Eco-Smart. From the quote to the site evaluation, installation and activation this company does a top notch job. The installers were very professional and timely. Steve Pelton, the company owner was on site to make sure everything was going well and to make sure I was happy with the progress. We're just about to see our first electric bill since the system's activation. Looking forward to seeing some savings and to learning more about the ins and outs of metering.

Matt K | Riverside, Connecticut
08/05/2018

I really enjoyed working with the EcoSmart team. They were really focused on making sure the quoting and installation process were as friction-less as possible. Nice people, focused on customer service. System looks great and seems to work great... oh, and it was good value for money, as well. We went through the quote process with a number of firms and got the best feeling (and best deal) from EcoSmart.

Tom Sander | Madison, Connecticut
07/30/2018

I could not more highly recommend a solar company then Eco Smart Home Services! The entire process was handled personally and professionally from start to finish. Everything preformed from sales, to engineering, to installation was handled first class. I felt I was the only customer that mattered, believe me that doesn't happen everyday! If you are considering a solar project please do yourself a favor and call Eco Smart Home Services. They are awesome

Rick M | Southington, Connecticut
07/30/2018

Eco Smart gave me the option to buy the system verses lease. Ben the salesman was very easy to work with and then the installation of system was done in one day. Workers were very good about keeping the wife's flowers from getting trampled. Electrical inspector found really nothing wrong with installation and was approved first time out for inspection. Interconnection to Eversource Grid was a couple days later. Now here is the best is when the July Eversource bill came in and it was under $10.00 dollars WOW and the Central Air was on and running.

States Served

CT

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like EcoSmart Home Services consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest EcoSmart Home Services solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on EcoSmart Home Services.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

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EcoSmart Home Services Solar Review Conclusion

Prior to making a decision to work with EcoSmart Home Services, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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