Solar Installer Reviews

Emerald Energy

Emerald Energy Review


37 Reviews

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Sue Tolleson-Rinehart | Chapel Hill, North Carolina

My Homeowners Association selected two companies with which my neighbors and I could work, as part of our neighborhood-wide sustainability project. My first contact with Emerald Energy was all l needed to know this was the company with whom I wanted to work. I am grateful to my HOA Sustainability Company for finding this fine enterprise for me! Everything about this process of making my house and car fly on sunshine has been wonderful. To begin, company president John Leonard was responsive, thoughtful, courteous, and ready to answer any question. When the project began, project manager Chris Belin was as kind and efficient as he possibly could be. Every single member of the crew was terrific, and I particularly appreciate the small but important fact that the crews, as they came and went in the house, were very careful not to let my indoor-only cat scoot out the door. My house now has the tiny footprint I have long wanted to create. Emerald Energy was honest, professional, thorough, and just splendid as my partners in this solar energy journey. I could not give them all a higher recommendation!

Chandra Bonthu | Apex, North Carolina

It’s been 3 months since our solar system was installed by John and his team, no complaints so far and I’m happy with their service.

coprtim | Camden, North Carolina

Had the system installed fall of 2021. Emerald energy was great to work with. The process was seamless.

steve | Calabash, North Carolina

Thomas, John and their entire installation team are superstars. After a several quotes from multiple venders we chose Emerald Energy. The entire process to painless and was done in a totally professional manner. Thomas gave me a quote based on our electric bill but after discussion of how we use power he reduced the number of panels needed. According to our local power company that never happens. After the quote and site walk around, they took care of everything with the county, permits and the power company. Installation was flawless and clean. Not one piece of trash was found after they left. Post installation inspections went off without a hitch. If you are serious about solar energy than Emerald Energy is the company, you must use.

Brian Rerecich | Cary, North Carolina

After having 2 other big name companies come out and discuss various solar panel system options, I called upon my local neighbors to help me out. You see, I couldn't get some straight answers about the cost of financing the system versus not financing it, as well as some of the other 'costs' they were showing. It was a high pressure scenario and I will not be pressured. After hearing back from a neighbor, they suggested Emerald Energy, so I gave them a call and they quickly came out and we discussed the other systems that I had been quoted. Emerald Energy's estimate of savings was the least aggressive and I appreciated that because it fell more in line with what I was expecting from my own research. Being an engineer myself, I tried not to be bothersome with too many questions, but the team at Emerald was always very happy to answer any question I had, regardless of how many I asked. :). On the technical and pricing side, they quoted a great looking all black panel with black borders to make my HOA happy. I got the plans Emerald provided approved quite quickly (at least by my own standards when dealing with an HOA). Emerald had the most competitive price to go along with what I thought was a superior, more realistic system than the others. Even after the install was done, I still had a few more questions regarding the Duke Energy rebate and energy monitoring and they were always quick to respond and very helpful. I truly enjoyed dealing with a local company. Thanks, Emerald Energy!

G Williamson | Waxhaw, NC

Emerald Energy was very easy to work with; Justin and John were both knowledgeable and cooperative. The project changed from a single Sol-Ark 12K to a pair of them. This with 28 REC Alpha panels and 4 Fortress e-Flex 5.4kWh batteries was the final project. John worked through supply chain problems to procure all needed parts, even scouring just about all sources to obtain battery lugs. Brandon and Dave wired the system with attention to detail. I am very pleased with how the project turned out.

Ted | Morrisville, North Carolina

A local company that cares about their work and the long-term success of my solar installation. Delivered exactly per their proposal on time also a very clean and tidy worksite, too.

DBear | Wilmington, North Carolina

My residence is 2 plus hours from their office. The entire process was excellent with them from sales all the way through installation. Courteous, professional, knowledgeable, clean, timely, and communicative. We had to change plans a number of times through the process and they were always happy to help. Additionally we have had our system installed for 6 months now and had to file a warranty claim 1 time. They were quick to fix the issue and no issues at all. Would recommend to anyone.

States Served

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What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like Emerald Energy consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest Emerald Energy solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on Emerald Energy.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State


Emerald Energy Solar Review Conclusion

Prior to making a decision to work with Emerald Energy, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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