Solar Installer Reviews

Energy Service Partners

Energy Service Partners Review


134 Reviews

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Company Information

Inverters Used:
Batteries Used:
Workmanship Warranty:
10 Years
Equipment Warranty:
25 Years
NABCEP Certified:
Purchase Options:

All Reviews

victor garcia | Los Angeles, CA

Was very pleasantly, Veronica was very helpful and the Technician were fast when they did the installation!!! Recommend it!!!

Billie Sommars | Ventura, CA

Everything was well coordinated between the ESP office, delivery people, installers, inspectors and ourselves. There was a slight bit of misinformation on the delivery date however we were not surprises because we were told the delivery would be on a Sunday which we thought was unusual and they came on Monday. It didn't interrupt anything because we didn't need to be at home for that anyway. Things are up and running. So far so good.

Oliver Reyes | Moreno Valley, CA

They are courteous, hardworking and trustworthy people!

KZiebarth | Inglewood, CA

WARNING- I still have PTSD from working with Energy Service Partners. I signed up for solar panels and corresponded directly with Jordan G, the nephew of the owner Gary G for 7 years (2016-2022). Jordan eventually became the President of Energy Service Partners. I am so disappointed in Jordan G and his ethics. I experienced one problem after another with ESP and all the while was patient. 1. Starting with ESP failing inspection not once but twice. 2. Their workers placed the solar panels on my roof using the wrong fasteners for my roof and screws too long. The faulty installation resulted in the screws going straight through and piercing my ceiling into my living room and bedroom. I reported this very obvious problem immediately and took pictures of the exposed screws and paint dust on the interior floor. I was assured that it was a cosmetic issue and that they would just send a painter to paint and caulk the holes. Was I naive to trust their word and workmanship? Clearly. 3. I also had numerous production problems where the panels were not producing energy. this happened several times although I was assured that this was a rare occurrence. 4. Finally, fast forward a few years and after scores of emails, pictures, texts, and reports sent back and forth between Jordan, numerous ESP employees and myself to the point where it was literally raining in my living room and bedroom-I FINALLY REACHED MY BREAKING POINT. I asked them to remove the panels so I could access the damage. I accompanied their workers up on the roof and documented everything as ESP removed the panels. The damage, mold and wetness under the panels were extensive. As a result, I had to remove and replace my roof and fix my interior floor and ceiling. I presented all of the glaring evidence to Jordan G and explained that I don't trust ESP to put the panels back up and that I would just like my money back for the panels. They refused. So, I will end with this. I have 30K worth of panels on the side of my house that are useless to me because I do not trust in the quality, expertise, and morality of Energy Service Partners to put the panels back up on my brand new roof. Please learn from my catastrophe and DO NOT even think about using ESP's services for solar panel installation. If the President, Jordan G can't do the right thing by me there is no hope for their company

Max Parker | San Diego, CA

If I could give 0 stars I would. Our experience with Energy Service Partners has been the worst experience of our home ownership. We signed our contract in March 2022. After several delays, the installation was completed in June, but it wasn't functional. The subcontractors didn't use the proper inverter, which wasn't discovered until months after the installation. They tried to install an underpowered (cheaper) inverter. The contract also called for a new Main Service Panel. This work wasn't completed at installation, and still hasn't been installed. It's been a year since installation, and the solar is still not activated. We've been making payments since October 2022. After countless calls and emails, I can't even get a timetable for when this will be completed. The next step is legal action since they are unable to give any updates. It's the most unprofessional experience I've dealt with, and I've had to deal with many contractors for my house in the past 2+ years.

Dymond James | Woodland Hills, CA

It’s taken just shy of 12 months to complete my project. Project manager, project coordinator and the customer service line are all very slow to communicate, and are all on different pages. Quite frustrating as a customer. Just trying to find answers. In addition, I have asked my permit to be changed in the correct name for several months now, and even that cannot be completed. Greatly disappointed in this entire process. Do not use this company.

Frustrated | Modesto, CA

I started my solar project back in November of 2019, as of today September 20,2020 my Solar system is still not up and running. I was charged more for my system because it seemed to be the best a the time. I was told I need a panel upgrade. It was told to me it cost around 4-5 thousand. All money is suppose to be [email protected]% there was suppose to be a 60 day completion date. The panels are installed on my roof, electrical components have been installed. NO! SUN OPERATING MY SOLAR PANELS. I AM STILL still paying my energy co. Failed inspection, Loan company has called 2-3 times asking for payment. This business completely Sucks. Answer to the next question, I don't think I will be paying until they complete their part. this is not Amazing

States Served


What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like Energy Service Partners consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest Energy Service Partners solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on Energy Service Partners.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State


Energy Service Partners Solar Review Conclusion

Prior to making a decision to work with Energy Service Partners, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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