Solar Installer Reviews

Fidelity Home Energy

Fidelity Home Energy Review

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Company Information

Inverters Used:
SolarEdge
Workmanship Warranty:
10 Years
Equipment Warranty:
25 Years

All Reviews


Peter Hartnett | El Macero, CA
2/5/2018

I had a tremendous experience with Fidelity Home Energy. Their salesperson, Brian C, explained the company, what they would do, when it would be done and how much it would cost. Everything he said would happen, did happen. All company people I came in contact with were professional, answered my questions, explained what was next and were polite and courteous. I am more than satisfied with the equipment installed. The installers were efficient and the walk through was explained so that even I understand the system, what to do if something goes wrong, how to track usage and more. In every respect, I am totally satisfied with Fidelity Home Energy.

Danilo Naguit | Vallejo, CA
2/5/2018

We had Solar system installed by Fidelity Home Energy July 19th and operational August 8th. My wife and I were very pleased with our positive experience with Fidelity Home Energy. From the first time we sat down with the reps John and Firas, complete installation by Design and Isaac, and PG&E approval or Permission to Operate, the whole process went on smoothly. In fact, after the City's inspection and approval,, Isaac painted the wire tubes to match the house paint. We had 11 panels installed that is suppose to generate enough or little bit more kWh to cover our daily usage. For my own curiosity, I read the meter and noted the kWh used Aug 8th and the reading for today, Aug 29th while my wife is washing clothes and using the electric dryer. Without any changes on our routine use of electricity, the meter showed 114 kWh less. (from 42112 Aug. 8 to 41998 Aug. 29). In my opinion, I dealt with a reputable company and I highly recommend Fidelity Home Energy.

Lou Covey | Redwood City, CA
2/5/2018

I am a journalist that covers renewable energy technology and after many years decided to take the plunge into solar. After four years of research I finally decided to go with Fidelity Home Energy. I was completely convinced that what they were promising was complete crap because it did not match my research, but they said the right things. It's not a lease but a purchase (1 star); a 25 year warranty (1 star), that got converted to the life of the house as I own it (0.5 star, since the house is in a trust for the kids it's going to be more than 25 years); guaranteed level of power (1 star); full financing (1 star); American made high efficiency panels (0.5 star); fast installation (one star). They met all my requirements and we got it up and approved within a week. But since then the panels have delivered almost twice the amount of energy promised to the point that I can consider buying an EV since I am making enough power for my home and a car. This was the best solar deal I've ever seen.

John Pauter | Chula Vista, CA
2/5/2018

I have had my solar system for 2 years now and am very happy with the system I bought from Fidelity Home Energy. I have the 10 panel system with German panels with the 20 year warranty and per panel monitoring . The 3 months between purchase and installation was due to permitting. Installation was fast and correct and easily passed my electrical providers final inspection . I think I was a pest to the customer service people as I was really trying to be on top of everything, but that's all good

Sheila Sandholdt | Hayward, CA
2/5/2018

We live in Hayward, Ca. We had 21 panels installed by Fidelity Home Energy. Our PG&E bills went from $250 to $300 down $63.00. They are professional provide excellent service all around from Gene to installer's like Juan. I HIGHLY recommend Fidelity Home Energy.

Sheila Sandholdt | Hayward, CA
2/5/2018

We have purchased from Fidelity Home Energy and we are so pleased with the product, service from Fidelity Home Energy. So much better than other solar companies.

Samiyah D | Oakland, CA
2/5/2018

Q I told my aunt to to tell these people calling her and to stop because I was so busy she put herself in situations being elderly she was a victim of 30 panels and almost loosing her home she been paying PG&E with solar on her home and still paying on panels RIDICULOUS! Being the P O A has put a lot on me because I stepped into a lot that I have to carry on after when I was walking out the door house phone was ringing a young lady by the name Sharon who started speaking fast but when I asked her to slow down and what did she won't because the owner is not available I was running late to work.Still Very Briefly explained she has energy efficient resources&programs i really didn't won't to tell her come out so soon but I knew I was off and could get actual help face to face I said why not I thought to myself MY AUNT IS OLD this IS A BAD CHOICE we did get great information and BY THE WAY WE NO LONGER OWN A PGE BILL WHEN SHE SAID THEY CAN HELP IM JUS GLAD I LISTENED THIS WAS THE GREATEST DAY Fidelity took a lot off my SHOULDER Personally you have to wanna save to go solar so beforehand Go Fidelity and think of how they help me keep my future GO SOLAR !!!!

Bruce Jarvis | Sebastopol, CA
2/5/2018

They were very fast at getting the design permitted and installed. They are a little short on customer service (about a 4.5). I give them a 4.5 on communication as well. They did not present their design to us for review. They just rammed it through. Consequently we have these ugly boxes in front of our house.

States Served

California

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like Fidelity Home Energy consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest Fidelity Home Energy solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on Fidelity Home Energy.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

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Fidelity Home Energy Solar Review Conclusion

Prior to making a decision to work with Fidelity Home Energy, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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