Solar Installer Reviews

First American Solar

First American Solar Review

5.00

19 Reviews

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Company Information

Headquarters:
2505 Foothill Blvd. Suite A La Crescenta, CA 91214 United States

All Reviews


Karen | Burbank, CA
Sept. 16, 2023

Tony was a good guy and very helpful. He explained everything. When I talked to him, it was during Corona time. I scheduled an online meeting with him. He sent me a price and I told him to go ahead. I had trust in him. We did 10 panels. My project was a little bit different. It was a brand new house. So at the beginning, the installers came to put the pipes to go from the roof to the location where the panel is gonna be. So later on, after the house is finished, they can come to install and bring the wires inside the walls. So there is no wire showing on my property. It wasn't like I told them. They got the permit. They came and did it. After seven months, they put the solar when the roof was done, and the construction was ready. Everything was on time. They also did all the permits and I just paid and it was done.

Geoffrey | Castaic, CA
Sept. 3, 2023

I went solar three years ago with First American. I'm extremely satisfied that, one, they're still in business because solar companies tend to come and go very often. And two, that, there's a 25-year unlimited warranty and they honored it. We had a large issue with some of the componentry. I know it was an expensive fix. The repair process was fantastic. They used a company called APsystems, which is not very good, but that's not them, that was their supplier. And they've told me that since they use a different supplier for inverters, that company gave a bunch of grief about warranting the work. They wanted a bunch of analysis done and all kinds of samples.

Danny | Pasadena, CA
Aug. 26, 2023

First American Solar did my solar work 8 to 10 months ago by now, and we finalized it January. I had a good experience with them. Communication was very good. I'm very detailed, so they were very accommodating to my details and needs. Even afterward when I had a couple of troubleshooting questions with the program because it was all via app. So, I had to ask other people. The guys came over and took care of it for me. They said, "We're a little busy in the next two days, but we'll come Thursday or Friday." They came out and set it up for me with the new Wi-Fi password because I had to change internet providers. They were very accommodating. And if I had any questions, I know I could call them and they could come out. They're good. Customer service for me is very important and with his guaranteed work and warranties, I was very happy with it. And he has come out even after his job was done.

Sean | La Canada Flintridge, CA
Aug. 25, 2023

I showed First American Solar my utility bill and I wanted it sized appropriately. My power bill was extremely expensive. I have a pretty big house so it was like $2,000 a month. It's a family of six in a big house with lots of air conditioning and stuff. First American Solar worked with me. I didn't wanna buy too much but I wanted enough to cover our energy utilization. The product they installed is called Solar Edge and I bought it outright. They had to order it and the installation was done immediately.

Onik | Lancaster, CA
Aug. 24, 2023

I am absolutely thrilled to share my exceptional experience with First American Solar. From start to finish, their commitment to delivering top-tier solar solutions has truly impressed me. First American Solar's professionalism shone through right from the initial consultation. Their team displayed a deep understanding of solar technology and its benefits. They patiently assessed my energy needs and provided a tailored solution that perfectly suited my requirements. Their transparent explanations left me well-informed and excited about making the switch to solar energy.

Siranush | Van Nuys, CA
Oct. 9, 2023

Wow I am so pleased and thankful for First American Solar! The representatives were so honest, knowledgeable, and patient! I felt so comfortable with this company, they always made sure to meet timelines and answer all my questions. The end product was exactly what we had discussed, I would highly recommend to everyone!

Stepani | Glendale, CA
Oct. 5, 2023

I reached out to First American Solar online and was very pleased to receive a prompt response back. With great communication from Tony and his team, we decided to go with them for a commercial warehouse. He sent us the calculations in the amount of solar panels we would need to cover our monthly bill and it’s been eight months. We haven’t had to pay an electrical bill yet! The installation crew was awesome along with his administrative staff leading us throughout the entire process. I can’t be more grateful for finding such an awesome team to handle our solar.

Samvel | Granadahills, CA
Oct. 4, 2023

The guys from First American Solar did a really good job. They were very fast and professional. They did everything they promised to do. So, I'm very happy.

States Served

CA

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like First American Solar consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest First American Solar solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on First American Solar.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

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First American Solar Solar Review Conclusion

Prior to making a decision to work with First American Solar, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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