Solar Installer Reviews

Fuzion Energy

Fuzion Energy Review

2.54

5 Reviews

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Company Information

Headquarters:
12720 Jomani Dr. Bakersfield, CA 93312 United States

All Reviews


Unhappy Solar Customer | Bakersfield, California
08/08/2022

I've been dealing with Fuzion for over a year now, I purchased 15 solar panels, contracted to complete a pool with them, purchased a battery and an EV charger through them. When I initially signed by contract in December 2020, the cost to complete everything was $104,099.38 but in April 2021, I had to sign a new contract totaling $115,620.26 with NO explanation or change order explaining the difference. I asked for an itemization explaining the difference, but received none. After a few months, I checked my solar on my app and one of the panels wasn't working, I called them numerous times and no one took or returned my call. When someone finally did, 4 months later, they came out and found out it was broken and a part had to be ordered. 6-Weeks later, the part came in and they fixed it. I was also told that my battery was on back order and would have it in a couple of months - which I know is beyond their control. However, I found out that they didn't order the battery when their project was funded, they waited until a few months later, then it was on back order. I finally received my battery in December of 2021 and it was not finalized with my electric company until April of 2021. They kept going back and forth to them for incorrect paperwork. In the meantime, I received my true up bill of $1,100 and was shocked to have found it was so high. I asked Fuzion why and they said I don't have enough panels and for a fee, they would come out and add more. I asked for assistance in paying it and they said no, they have customers calling them for true up bills in upwards of $12,000 that they have rejected to pay. I consulted with the CSLB and I have several infractions, Workmanship (lack of panels), Abandonment (missing panels, not enough), Misrepresentation (no change order for the increase and system inadequate) also, I was making payments to my solar AND to my electric company while my system was being installed and issues being resolved. The Solar Task Force with the State of California is investigating them as they have denied the mediator's request to reimburse me for my issues. I am also filing a claim against their bond and am taking them to superior court.

Gregory H | Oxnard, California
09/07/2018

This company promised us easily done in 3 months. It's been 5! If you like cleaning up after workers, getting rid of unwanted materials left behind, and repairing damage to your home and yard then by all means hire these guys!! They will show up when they damn well please and not a week before! Every phone call is an adventure! Never know what kind of excuse is on tap for the day

States Served

CA

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like Fuzion Energy consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest Fuzion Energy solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on Fuzion Energy.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

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Fuzion Energy Solar Review Conclusion

Prior to making a decision to work with Fuzion Energy, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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