Solar Installer Reviews

Headline Solar

Headline Solar Review

3.64

24 Reviews

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Company Information

Headquarters:
2000 Center Dr Hoffman Estates, IL 60192 United States
Inverters Used:
SolarEdge
Batteries Used:
Sonnen
Workmanship Warranty:
10 Years
Equipment Warranty:
25 Years

All Reviews


Great Service | Chicago, Illinois
09/04/2020

First thing first, I want to say thank you to Jared for all he has done for me and my family! My brother and I both went both solar this past year. The result has been great! On average we were paying $150 to $200 monthly, the solar got it to down to $10-$20 dollars a month! The installation and contract process was smooth and we got our rebate check from the state soon after. Headline Solar made sure our houses were up to code with the city of Chicago! They literally went the extra mile to make it happen. Thank you again!

Taylors | Elmwood Park, Illinois
07/08/2020

We chose Headline because of other referals. Rudy and Jarred made the entire process very easy and explained everything in detail and stayed on top of everything from day one. Thank you guys customer for life

Rob Sall | Forest Park, Illinois
09/09/2019

Headline was great to work with and helped facilitate our project as quickly as possible. We had attempted to do our Solar Project with several other vendors before this and they all went south and refused to install on the roof area we wanted to utilize. Headline was willing to do exactly what we wanted and the project turned out great! We're currently getting almost 100% offset and looking forward to almost no electric bill!

Dave | 03/19/2019

They were very forthright and the rep was very knowledgeable on the incentives and the industry.

Midlothian Resident | Midlothian, Illinois
06/03/2020

I had Headline Solar install my panels on March 11, 2020. One of the documents you sign throughout this process is that you will have the panels listed on your homeowners insurance (makes sense). Since March 11, 2020, I have asked four times for the certificate my insurance agent needs. Each time my e-mail was verified and I was promised I would get the certificate. Today is June 3, 2020, and I still don't have the certificate and the panes are not listed on my homeowners policy. My agent can't listed the panels on the policy if he doesn't know what is on my roof. I'm still waiting for a call back for the 3 messages I've left this week. Their lack of responsiveness to this is very troubling to me.

John | Huffman, Texas
11/02/2022

We were promised that our solar production would cover the majority of our electric consumption. The system installation started last December and it was not complete and "functioning" until March. It has only worked properly for about a month. The inverters constantly have error codes that keeps them from working. There is a complete lack of customer support. Another review stated that they completely disappear after the contract is signed and that is true. Once the installation was complete and the lender funded the financing, there was a complete lack of support. I am currently looking for legal representation to either get my money back or get my system functioning.

Latham Zearfoss | Chicago, Illinois
03/28/2022

This company is SO MESSY and has made so many promises they did not keep. We were told our bills would be reimbursed when they dragged their feet on install, but then when we filed for reimbursement they said they were out of funds. We still have not been paid. We were told the setup with ComED would be a breeze, but instead we've had to have multiple hours long calls with ComED customer service, which is also MESSY AS HELL. And of course, our solar is not producing nearly as much as we were told and our bills have barely shifted. Headline solar sucks! We had one good contact there and now none of the people we originally worked with are there anymore, which is also sketchy af. Proceed with caution.

Chad B | Spring, TX
12/03/2021

As soon as you are locked into the contract you will never hear from these guys again. Our Ap has never worked from day one. We have no idea what we are producing or consuming. They sent someone out to check on this one time and they could not fix the problem. They said they would have it fixed within a few days. Three months later after countless unreturned phone calls and emails the issue is still unresolved. I have since talked to multiple acquaintances who have solar who can track exactly what their production and usage is by the minute. The install process was no better as they were constantly running late, no shows or well past schedule. All in all just a horrible experience.

States Served

Illinois, Texas

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like Headline Solar consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest Headline Solar solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on Headline Solar.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

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Headline Solar Solar Review Conclusion

Prior to making a decision to work with Headline Solar, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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