Solar Installer Reviews

Healthy Home Solar

Healthy Home Solar Review

5.00

96 Reviews

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Company Information

Headquarters:
4025 Tampa Road Tampa, FL 34677 United States

All Reviews


VINFABRICO | USA
Nov 03, 2020

Although I believe this company intends to do the right thing, they have failed in multiple areas. There timeline is way off. I was sold on the timeframe that I would be up and running within 3-4 weeks. It took four and a half months. I understand that delays can happen but being off by three and a half months in unacceptable. It reduced by grace period of nor having to pay by four months costing me $600.00. The grace period for non payment is sold as 18 months. There was a lot of mis-communication with there permit dept and the inspectors which caused a month in delays alone. I had to call multiple times and send pictures to help expedite the process. Finally after four visits by the inspector the system passed. I was told by the inspector that the cables had to be secured and the fuses had to be installed before the system would work. I understand permits can take some time, but aa company charging $30,000.00 should have this under control. Finally when I was approved by Florida Power, I still couldn't use my system for another 10 days. I had to wait for the install crew to come back secure the wires and install the fuses. I wa told there was a fuse shortage. I don't know why since my local Lowes had them in stock. Last but not least, I was sold that someone would come to my home check the system and train me on how to download an App and how to monitor the usage and check on the panels. As of today none of that has happened even after me sending pictures of the panel 3 times. I've been told multiple times will get it you today or tomorrow. Still Waiting. I've expressed concerns that if the service is this bad now, what happens if there's an issue that needs repair within the 25 year warranty. There response was, you have a good system. Not assuring at all. Do better homework than I did before commiting many thousand of dollars.

kimsnowrealtor | USA
Dec 08, 2021

This company lied and misled us for over two years. They stole $50,000 of equity in my home and damaged my driveway. They promised to make it right and then disappeared. Worst decision I have ever made doing business with Mike Mason owner of Healthy Home Solar.

jvaras49 | USA
Feb 27, 2021

My system has not worked properly since it has been installed. The technicians never come over to repair on time and try to get you to do their work over the phone. Seriously stay away from this company I am in the process of suing them now. Do yourself a favor and find a better company.

colorad | USA
itro

Installers caused damage to home. Refused to come to the house and inspect because bank already paid them. They told BBB they would pay but have never contacted us or sent a payment of any kind. When they are sitting in your living room face to face selling you their services,they are all smiles, once they leave your house and receive payment from bank they refuse to talk to you. DO NOT WASTE YOUR TIME OR MONEY,you will regret it.

VINFABRICO | USA
Dec 05, 2020

This company had terrible customer service, poorly managed and unorganized. I believe now there are better companies to choose if your going solar. There is something wrong with this company with their high turnover of employees. There are many delays and inaccurate information given. The owner Mike is a terrible communicator and any credit and savings you think you will get will be wrong. Be careful...

dwbrudos | USA
Sep 15, 2020

The installer did not seal around electrical boxes after install and bees made a hive. My wife is extremely allergic. No one from the company was even bothered enough to come inspect. The official statement was"we did not 'remove' that box so we are not responsible". First..the installer did remove the box. Was he supposed to? Don't know that's between him and his boss. Second..whether removed or not..major work was performed on that box to install solar system, causing the caulk/seal around box to wall to need repair.

States Served

FL

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like Healthy Home Solar consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest Healthy Home Solar solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on Healthy Home Solar.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

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Healthy Home Solar Solar Review Conclusion

Prior to making a decision to work with Healthy Home Solar, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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