Solar Installer Reviews

Highlight Solar

Highlight Solar Review

5.00

26 Reviews

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Better product & prices

Company Information

Headquarters:
1624 Remuda Ln San Jose, CA 95112 United States
Workmanship Warranty:
20 Years

All Reviews


ibanez.troy.e | USA
Jun 14, 2018

I've received quote for a 2.5kW system from two big solar companies and two local companies. At first, I opted for one of the big companies since they were the cheapest and since they have been in business for a long time. I read that they had bad customer service but decided to ignore those comments and boy was I disappointed with the communication. After two months, I contacted Highlight and they quickly picked up on our last conversation and started the process right away. It took about 1-1.5 months from the contract signing to net metering approval. The process has kinks since I need to have my panel replaced but Dean sorted it out easily. The whole team deserve kudos as well. I will recommend this company to my friends. I hope they stay long in business.

almmj | USA
Apr 25, 2018

Get all the quotes you need. I did. Lots of them. It was a nightmare. I called highlight when Diamond Certified cameo out. This is the best place but see for yourself. Best Quality. Best Service. Best Value. Installers were awesome. Salesman was AWESOME. Owner is AWESOME.

marceamb | USA
Mar 28, 2018

Highlight Solar is the full package. From the very beginning of our search for a solar company to install a system on our home, HS was by far the best and easiest to work with. They presented their system and gave us the time to make the decision. They were never pushy and always available to answer our many questions. We wanted a system that gave us maximum power generation but didn’t want the front of our house covered in panels. HS designed the perfect system for our home. Once we signed up with them the installation began within a couple of weeks. The installation went smooth and with no surprises. I highly recommend Highlight Solar.

rbback | USA
Mar 26, 2018

Our desire was to install as large a rooftop solar system as we could without any panels visible from the street. We received bids from four solar companies including Highlight Solar. The Highlight Solar bid had several things going for it: 1) it was the only company where a representative came to our house to take measurements to provide a definitive bid -- the other three companies wanted us to put down a deposit first before they would measure our house and lay out the system, 2) it was able to fit more panels that the other three companies would commit to, 3) it proposed the earliest project start and shortest installation time span, 4) it had the lowest bid, and 5) it is a diamond certified company. We agreed to purchase a 9.1 KW system with 32 panels from Highlight Solar. Once we signed the contract, the panels and inverters were delivered within a week. Installation began four days later, and was completed in three days. Final inspection was completed on the first visit two weeks later (would have been one week, but it was delayed because we were out of town). Three days after the inspection, PG&E approved our Net Energy Metering (NEM) application. The whole process took one month, which was half the time any of the other companies would commit to. Dean and his folks were a pleasure to work with during the whole project. In addition to the solar installation itself, they handled all aspects of the city permitting and NEM application process with PG&E. We were very happy with the entire experience, and would recommend Highlight Solar to anybody considering the addition of a rooftop solar system to their home.

jdbusch1 | USA
Feb 11, 2018

Highlight Solar just completed installation of a 6kW system on our house and did a fantastic job. Everything from the initial quote to installation to the final permits was handled very professionally. Communication was frequent and superb, including fast responses to any questions I had along the way. We faced a bit of a permit issue toward the end, due to a legacy non-permitted sub-panel previously installed, but Highlight took care of that as well by modifying the solar permit and addressing the sub-panel as requested by the City. The fact that they went above and beyond the call of duty really impressed me. And, their prices were very competitive, so it was a true win-win!

energysage | USA
Dec 21, 2017

Highlight Solar did an excellent job installing our solar power system and at a very reasonable price. The final cost to us (after the 30% federal rebate) was just under $5000 for a system rated at just under 2 kW. I also have to give kudos to Highlight Solar for doing a nice job even with a bunch of tricky elements that we had. First of all we don't use a huge amount of electricity in the first place and many of the companies won't even install a system for you unless you are using a lot of electricity. Plus we have some shading from a tree in our neighbor's yard and our existing main circuit breaker panel was mostly filled out. Highlight Solar was able to add a subpanel so that we now have lots of expansion capability in addition to the solar power system and the cost for that was about 1/5 of what it would take to put in a bigger main circuit breaker panel. They also did the installation faster than originally estimated, 4 1/2 weeks from signing the contract to having the installation finished. As other reviewers have mentioned everyone on the team was experienced at doing solar installations. I talked the most with Doug, who has 10 years of experience with solar and is probably the best contractor that I've ever had do work on our house. Besides having lots of detailed knowledge about all aspects of the installation he was happy to spend time explaining things and answering any questions.

States Served

CA

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like Highlight Solar consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest Highlight Solar solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on Highlight Solar.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

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Highlight Solar Solar Review Conclusion

Prior to making a decision to work with Highlight Solar, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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