Solar Installer Reviews

Sunpower by Hooked On Solar

Sunpower by Hooked On Solar Review

4.49

57 Reviews

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Tracy | Rocklin, California
08/01/2023

After several solar bids that left me confused because of so many contradictory statements I was lucky enough to be referred to Justin and Hooked on Solar. I was ready to proceed with them before we finished the initial presentation. They didn’t try to sell me a bigger system than I needed and found a way to accommodate my needs without my having to remove all my pool solar panels. Always took my phone calls or called me back quickly. Couldn’t be more happy with the entire process.

Amir Raminfar | Pleasanton, California
07/31/2023

About a year ago, I reached out Justin Orban regarding solars. Justin was very knowledgeable and taught me a lot about my options. We had lost power a few times in 2022 and my wife and I were starting to be frustrated during bed time with the kids without power! Fast forward a few months later, we got the installation done in less than a day with batteries. I occasionally check but have forgotten everything about it. Until recently, our whole block in Pleasanton lost power. We didn't even notice. Our batteries lasted all night long and it was amazing experience. I recommend Justin and the hooked on solar team. They have been great and provided updates.

Randy Goodman | Lincoln, California
07/28/2023

We chose to install solar prior to this year’s PG&E NEM program change and even though most solar companies were decidedly swamped with requests, Justin Orban was attentive and took considerable time with us explaining the process in clear terms. We had been referred to him by another neighbor who highly recommended Justin and Hooked on Solar for the SunPower system. The install was scheduled promptly and while we did have some questions and concerns during that process, Justin was very responsive in resolving those issues and that made us feel like we chose the right company. While the cost was somewhat higher, the quality of components and service was a deciding factor. Even offered some financial incentives which really swung the deal. Happy to have the sun beating down on us now!

Gary Corbett | Rocklin, California
07/18/2023

My first contact with SolarPower was through a referral to Justin Orban. From the start he was pleasant, informative, and truthful. I had been working with another company who had given me some untrue information. Justin gave me the truth and it wasn't long before I knew SolarPower Hooked on Solar was the company I wanted to do business with. Throughout the process each person who was sent to our home was courteous and truthful. They kept to their schedule and even completed some aspects of the job early. The price was also within reason when compared to other companies and there were no attempts to pressure sell or add on to the original price. Even the office staff in Rocklin went out of their way to help me when my computer skills failed me. Support after the project was completed was handled by Justin Orban and has been nothing short of superior!

Tamara | Napa, California
07/18/2023

I vetted 4 different companies when I was looking to install solar on my home. Hooked on Solar came in the lowest of the bids, but they also had perks that made choosing Hooked on Solar very easy. My sales person Justin was super knowledgeable and friendly. Having solar has been a great experience. I love having a stable and reliable power source.

Lew Orban | Auburn, California
07/10/2023

I have been a business owner for 40 years and so I know one heck of allot about business in general. This company and their staff and Justin Orban do a great job in satisfying and taking care of their customer needs. My ranch has self sufficient power now and I couldn't have achieved this without Justin's expertise and this great company. Running any business these days is a tough occupation and Solar is a complex circumstance that needs a group of people that can work together seamlessly to achieve the overall objective. I was very happy with all aspects of the install of my Solar System, my Tesla Battery Backup and my private well conversion to Solar energy. A 145 foot trench was required for that well conversion. Everyone involved in all steps of the process and every phase were professional and experts in their respective fields. Justin and Hooked on Solar exceeded any expectations that I had concerning how any company should operate to satisfy their customers needs. I highly recommend Justin and Hooked on Solar. Great Job! Thank you!

AL | Lincoln, California
05/15/2023

SunPower Solar was very responsive since I first called to inquire about solar for my house. From the planning Ashley H was very helpful and quick to respond to my texts/calls to discuss and answered any of my concerns and options. Danielle (operations manager) was awesome to work to accommodate my installation schedule with my work schedule . The installation went very smooth, foreman and his crew ( Nick G, Herman and Aaron ) were very efficient and their positive attitude made it easier to discuss any last minute questions about the installation. Overall excellent workmanship and very professional people. Would definitely recommend to hem to anybody. Thanks! Aida L

ANDREA FIELDS | Mariposa, California
02/27/2023

After several years of research been dealing with many different solar companies and just not really being too impressed and being very gun shy to do solar for my own personal reasons. We finally found Hooked On Solar. We got a hold of Joel he what's our first point of contact and that was a pleasant experience right off the bat. He scheduled all appointments around our schedule. We met with him via zoom on a Saturday. He explained everything in great detail and answered all of our additional questions that we had subsequent from our meeting. He helped us through the whole process picking out what we're best for our needs. We still had some questions regarding contractors license and such and as we were doing our due diligence. I went to reach out to the owner Chad, this was on a Saturday late afternoon he answered his private cell phone, answer all of my questions and I just found that to be really a great way to run a company. It was very reassuring that he didn't act like we were interrupting him. He answered all of our questions that was very impressive. That is what did it for us when Chad answered the phone and his whole attitude towards our phone conversation was what really made us feel at ease. Then to go even further all of his crew from beginning to end have been amazing! Danielle she called made appointments set things up constantly fielding questions from me and my husband we really just have had a lot of questions. Rodney the project manager set everything up seamlessly. Nick set up our appointments timely if something couldn't be done he communicated why, then followed up when he said he was going to follow up making sure the project was done when we wanted it to be done by. Then James and his crew came out and did the installation that was seamless. They were professional, knowledgeable and extremely courteous. They obviously knew exactly what they were doing and it looks amazing. Part of my apprehension regarding getting the solar was what was my roof going to look like, were there going to be holes in my roof and all of those things. It looks amazing there's no exterior power cords or anything it's all hidden and tucked away, power conduit looks great. Then Carson came out and did the final inspection with the city, that was again seamless. He arrived timely, was very professional and very knowledgeable. He explained everything gave me his phone number for follow-up questions I might have, everything was perfect. Without any question this is the company to go with everything was perfect from beginning to end! Highly recommend

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What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like Sunpower by Hooked On Solar consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest Sunpower by Hooked On Solar solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on Sunpower by Hooked On Solar.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

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Sunpower by Hooked On Solar Solar Review Conclusion

Prior to making a decision to work with Sunpower by Hooked On Solar, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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