Solar Installer Reviews

ION Solar

ION Solar Review

4.16

1918 Reviews

Maximize your solar
savings with:

Personalized quotes

Pre-vetted installers

Better product & prices

Company Information

Headquarters:
4801 University Ave Provo, UT 84604 United States
Inverters Used:
Enphase
Batteries Used:
Tesla
Workmanship Warranty:
5 Years
Equipment Warranty:
25 Years
NABCEP Certified:
Yes
Purchase Options:
Loan
Cash

All Reviews


Tony hill | Colorado Springs, Colorado
06/21/2023

Great job from ION solar. Thank you all for your service.

Delynn M | Evans, Colorado
06/21/2023

Our sales rep Crayton answered all our questions and was very knowledgeable about the product. Everyone we have worked with has neen professional and friendly. I highly recommend using ION solar company. Our panels look amazing and I can't thank Ion Solar enough!

Rod Phomvongsa | Las Vegas, Nevada
06/20/2023

After comparing several different Solar company, I decided to go with ION. The first reason being my Sales person Kevin. He was very knowledgeable and patient. Answered all my questions. He did have to meet with me a couple times before I made my decision. He was very prompt. He continually followed up even after the panels were installed and the solar panels turned on. The rest of the team was amazing as well. The installers showed up 30 minutes before the scheduled time and were friendly and professional. I am completely satisfied with my purchase. If you are considering solar give them a call and ask for Kevin. You won’t regret it.

Dave Perin | Gervais, Oregon
06/20/2023

We were very happy with the support from Ion Solar. It was a little confusing before we committed to our contract as we were contacted by other salespeople after we agreed to get back to the original salesperson. Once we set things in motion, Ion was very good at communicating each step of the process. This process matched the one on sales professional shared with us. I was aware of what was being performed at design, proposal, inspection, build, sign-off and finalization. The installation was very quick. Housekeeping after the installation could have been better, but nothing critical. All employees were courteous and professional. Our system has been up and connected with the power company for almost 2 months now, and running well.

Brian Lusk | Buda, Texas
06/20/2023

We are very happy with our solar system from Ion. From the first knock on our door to throwing the “on” switch the process went smoothly and as promised. All of our contacts at Ion have been courteous and caring. I would definitely recommend them if you’re in the market for solar.

Lara Wilfrdo | Conroe, Texas
06/20/2023

I recently had the pleasure of working with this incredible solar company for the installation of a solar energy system at my home. From the initial consultation to the final installation, every step of the process was handled with utmost professionalism and expertise. I cannot praise Micah from sales and Sam and crew from installation teams enough for their outstanding work. Micah truly stood out. He was extremely knowledgeable about the benefits of solar energy and took the time to understand my specific energy needs. His expert guidance helped me make an informed decision about the right solar solution for my home. He patiently answered all my questions (which were a lot!), providing detailed explanations about the system, its components, and the potential energy savings. I appreciate his transparent and honest approach, which instilled a great deal of trust in his services. The installation team lead by Sam was equally impressive. They were punctual, efficient, and incredibly skilled in their work. From the moment they arrived, it was evident that they were experienced professionals who took pride in their craftsmanship. They meticulously installed the solar panels, ensuring everything was aligned perfectly and aesthetically pleasing. It was evident that they paid attention to even the smallest details, leaving no room for error. The installation process was completed smoothly and within the agreed-upon timeframe. Throughout the installation, the team maintained a clean and organized work environment. They showed great respect for my property and took all necessary precautions to ensure the safety of both themselves and my family. They were courteous, approachable, and readily addressed any concerns or queries I had. Their dedication to customer satisfaction was evident, as they went above and beyond to ensure I was fully satisfied with the installation. Not only did Micah and Sam exhibit exceptional technical skills, but they also demonstrated a deep passion for promoting renewable energy. Their enthusiasm for solar power was contagious, and it was evident that they genuinely cared about the impact of their work. Their commitment was truly inspiring and reaffirmed my decision to choose this solar company. In conclusion, I fully recommend ION Solar Texas for their outstanding people and service. Their expertise, professionalism, and commitment to customer satisfaction are truly commendable. The entire experience, from the initial consultation to the final installation, exceeded my expectations. Kuddos to their Special Services team and Utility Department team, both fundamental in moving the process along.

Kelley Kremer | Granville, OH
2/5/2018

I really like the team, from sales to installers - they all represented the company so well. They took great care with my project and property. They worked with efficiency and urgency. Truly great team and company. I knew what was going on at every stage of the process. Very much appreciate that level of communication. I have already referred the company twice. My panels have been operational for about 2 weeks, so it's too soon to tell the impact to my electric bill, so I left that blank. Thanks!

Nancy Kremer | Newport, KY
2/5/2018

They provided accurate information, the salesperson was helpful,not pushy. The installation went as expected and I can see daily how much energy we are producing

States Served

Indiana, Kentucky, Ohio

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like ION Solar consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest ION Solar solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on ION Solar.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

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ION Solar Solar Review Conclusion

Prior to making a decision to work with ION Solar, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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