Solar Installer Reviews

Infinity Energy Inc.

Infinity Energy Inc. Review


18 Reviews

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Company Information

Inverters Used:
Equipment Warranty:
25 Years

All Reviews

Diane W | Murrieta, California

I worked with Michael from Infinity Energy and he has been there every step of the way from the moment I was introduced til any minor issues or questions we had months later, he made sure everything was taken care of quickly and without me having to reach out to call in again! The install was lightning fast! We got our panels installed only 15 days after we signed on!!! What I love is that I don't have to take on debt with Infinity Energy as they are the only company that allows for solar panel purchases without having to put a lien on my home, nor show up on my credit! I was able to use my additional credit to purchase a new car without issue as my credit was clean! I have to thank Michael especially, along with the installation crews. They look GREAT on my house, sleek black. Not like the bright blue / grid ones that can look a little ugly! They only use Tier 1 AAA rated panels which is the highest possible ranking for solar panels, and gave me a 25 year warranty with a production guarantee so I know I'm in good hands. I highly recommend them.

James | Murrieta, California

Infinity provided me the best service for my solar system, they helped me make the best decision for my family and assisted me every step of the way. Install was a breeze and happened the same month I signed on! Now I'm saving almost a thousand dollars a year in my electric bills and I didn't have to take on any debt or lien on my home because of their exclusive finance partner! Their install crew is NABCEP certified a well, as is all of their crew members. Not sure why the site says they aren't!

V. Black | Houston, Texas

We were considering Solar , my wife and I talked with several companies , we met with Joel Lambert of Infinity Energy , we felt that Mr Lambert explained things well , we did Ed the contract , The process went as expected , and we have a 16 watt system , we’ve received 3 monthly bills so far, all of them exactly what they dare supposed to be , the install was seamless , We are a happy Solar family

Maria Garcia | Dinuba, CA

Great customer service, weekley updates, best programs, top tier systems, competitive rates, by far best solar company ive sat down with that explained solar in the simplest yet very understandable form.

Tony L. | Moreno Valley, California

One of the installers fell on my tile roof damaging it. Infinity did take the time to repair it as best I can tell no leaks since. Since the installation, my utility bills still go up every year and my solar production in 4 years is 47 megawatts my total power use has been 1.3 megawatts and I get nothing but the runaround from Infinity and SCE has no one that can be spoken to to attempt to work things out. Thanks for the over sell and LIES.

JIM M | Woodland Hills, California

I can’t even begin to describe what a disaster this company and their people are. It’s been a year since our solar installation and we are still not generating power. We are paying for a system that doesn’t work even remotely close to what was promised. They keep making mistake after mistake and we haven’t even been cleared to operate. Our utility bill has not changed a bit, and it’s a comedy of errors and sloppy work by this company. Not only that, but they are pissing off LADWP with all of their errors. I honestly don’t know how this company is even in business. Totally incompetent and negligent, I can’t even get them to respond to emails or phone calls, they just don’t care at all. Beware of this company. RUN AWAY

Heather Wolfe | Santa Rosa, California

I had an absolutely terrible experience with this solar company. They took my money and promised to have my solar turned on within a few months. However, it took them over a year to get everything set up. To make matters worse, they hired criminals to sell the solar and even had a referral fee to someone with a history of domestic violence and other criminal acts. The installation left my house damaged and when it was finally time to turn on my solar, they held me hostage for the final payment before they would do it. I would strongly advise against hiring this company. They are unprofessional, unethical, and downright dangerous. Stay Away!

TonyB | Sunnyvale, California

Review of Infinity Energy You will regret spending even a minute of your time considering this company for your solar needs. They will promise you whatever you want at a good price. Once you have signed the contract, they will commit delivery and then not show up. They will make promises and then not deliver with no updates. You will always be in the dark. When you need help, you will not be permitted to speak with knowledgeable people. Infinity Energy is incapable of planning/managing. -Overall Project Execution was non-existent. We signed a contract in July 2021: Solar battery at a good price with installation in 6 weeks or less. 18 months later there was still no performance on the contract. -Late in 2021 an installation was scheduled. The installers showed up, but did not have half the equipment they needed. The 3 installers spent the day on the phone. They were unable to commit a new delivery date. How can a company survive wasting resources like this? -A second installation was scheduled in February 2022. No one showed up. The next day we were informed that a necessary trenching team was unavailable. No revised installation schedule was offered. What kind of planning is that? -A third installation was scheduled in April 2022. This was canceled without notice. Infinity Energy is not interested in the customer. -After agreeing on a location for the battery, the first installers arrived with a plan for the battery in a new location without any prior notice to us totally disregarding the need for customer input. In addition they proposed only one battery without considering that our electrical needs required two batteries. -During the 18-month duration of the project, often weeks would pass without any updates. Being in the dark is frustrating for a customer but that was not important to Infinity Energy -Whenever scheduling or design issues were discussed the customer is not permitted to speak directly to the decision maker. You cannot depend on Infinity Energy statements nor commitments. -Original Installation was promised for 6 weeks; no installation after 18 months. Frequent intermediate commitments were not met, including 3 committed installation dates. -We had to travel across the country to attend the installations. We explained this to Infinity Energy. After incurring $2k in travel expenses because there was no notification of cancellation, Infinity Energy offered reimbursement. This did not happen. -The original price commitment was raised by 40% after 6 months had passed. Infinity Energy threatened to cancel the contract if we did not sign a new contract at this higher price so we signed. -In December 2022, Infinity Energy said they could not complete the project because it was disapproved by the City Planners. I contacted the very City Planner responsible for the project. He said he had approved. Thus Infinity Energy actually lied to us.

States Served

California, Texas

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like Infinity Energy Inc. consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest Infinity Energy Inc. solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on Infinity Energy Inc..

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State


Infinity Energy Inc. Solar Review Conclusion

Prior to making a decision to work with Infinity Energy Inc., homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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