Solar Installer Reviews

Neil Kelly Company

Neil Kelly Company Review

5.00

7 Reviews

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Company Information

Headquarters:
804 N Alberta Portland, OR 97217 United States

All Reviews


jas | USA
.kemmerich

Our Neil Kelly solar project for our residence is awesome! The install was smooth and results have exceeded expectation.

solarsolar | USA
Aug 08, 2016

Neil Kelly did an outstanding job with my recent solar PV system install. Professional, thorough, and on time. They took care of everything - permits, rebates, inspections. The installation itself is clean and flawless. Couldn't be happier. I highly recommend them.

jwcinpdx34 | USA
Aug 04, 2016

Neil Kelly has a reputation for good workmanship and reliability. That's why I chose them for my solar project. The sales guy was patient and informative while guiding me through the decision process, the financing arrangements and lengthy period from inquiry to decision. The project manager was professional, capable, and knowledgeable. I enjoyed the younger set who actually did the install - really fun, enthusiastic and I suppose efficient, as it was completed in no time. Overall, good decision to go with solid, neighborhood partner for solar solution.

sarahjnewt | USA
86

We loved working with Neil Kelly. Their timeliness was impeccable, their customer service was wonderful, and each contractor that they had working on our house was delightful. When spending this amount of money it's nice to have service that goes above and beyond.

sembtb | USA
Aug 04, 2016

Neil Kelly did a great job with our solar install. No surprises, timeline slips, or additional costs. It's clear from looking at the system that they're incredibly detail oriented. The crew was not only professional, but friendly and attentive. Every question whether by phone or email was answered promptly. They exceeded my expectations in every way and I wouldn't hesitate to use them on any job in the future.

PDXB | USA
Aug 08, 2016

Our PV install process was a bit bumpy, but came together in the end. The initial quotation and design process went quite well and the install crew was extremely nice and professional (excellent crew). We were told that the install process would take at most 3 days but went out to about double that amount. The communication with the company was not as clear as I would like during the install process and some of the PV panel placements and grounding were not as expected (we'll have to buy a bigger ladder to reach some parts of the roof). The install documents and manuals were not received in a timely manner (not received as of yet). In the end the install looks great. I'd recommend better scheduling and communication.

States Served

OR

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like Neil Kelly Company consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest Neil Kelly Company solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on Neil Kelly Company.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

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Neil Kelly Company Solar Review Conclusion

Prior to making a decision to work with Neil Kelly Company, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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