Solar Installer Reviews

Nelnet Renewable Energy

Nelnet Renewable Energy Review

4.50

24 Reviews

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Company Information

Headquarters:
230 N Hicks Pl Palatine, IL 60067 United States
Inverters Used:
SolarEdge
Enphase
Workmanship Warranty:
10 Years
Equipment Warranty:
25 Years

All Reviews


crespoafredo | USA
Jul 20, 2020

I had the pleasure of using this company for my solar installation and all I have is praise for them,they did a great job in my installation and they did everything to satisfy all my needs,thank you

eskoguty | USA
Apr 01, 2020

In September 2019 GRNE installed my 8.0 KWP system. I also added 9.8 KWH LG battery back-up system. Because I live in unincorporated Cook County they had to go through grueling process of obtaining permit from CC Building and Zoning ( believe me, it is not easy task, I know I built my house here) which took about 3 months. For people living in unincorporated area: take the company already familiar with application process for permit here, it will save you a lot of time. Installation was done very quickly, small problems were resolved immediately. Cook County inspector came on the job site first day and talked to electrician about all the county requirements for installation. GRNE does not subs out electrical work, they have their own licensed electricians. Inspector was very pleased with final product. The system worked with no problems from day 1. I wanted to change setting for how my battery is operating and I reached out for help to SolarEdge (inverter manufacturer) unfortunately response was not too good. I asked GRNE guys to help me with changing programming of the system and after few days of testing different programs on my system they were able to program it the way I needed. Project manager Ed is very busy and it takes sometimes couple of days to get response from him, however our salesman Ryan was very responsive and in case Ed was not able to answer right away, we got fast answer from him. GRNE also process SREC refund from ComEd not like the most of other companies which use third party to do it. I highly recommend this young, enthusiastic group of people trying to do really high quality job.

cpcald | USA
Mar 04, 2020

I did not buy my solar panels through GRNE. they were, however, the installers for my Solar purchase through another Solar Provider, Tron Solar. Once I was in contact with GRNE, I had great response time regarding my questions and concerns regarding my install. From the office to the installers and electricians and technicians, my install went very well. There were delays due to weather as well as normal to high demand in solar customers (which is understandable), but even then the people I encountered through phone and in person were very professional, courteous and efficient. All in all, I just felt like it was good ol' customer service where you get quick response time and a job well done and done right. P.S. I am a customer through install only and not a purchase so I can't really rate value, but I still gave 5 stars as it is probably consistent with my other experiences with GRNE.

tremortime | USA
Sep 14, 2018

kristeana008 | USA
Jun 22, 2023

Terrible experience. I would say look around at other companies if you can. We signed up with them at the beginning of the year and they said that’s a “perfect time to sign up so we can get our solar panels installed and crediting our power account all summer while it’s sunny to help with the bill in the winter.” Now they have pushed back our installation date twice. Even though they said we’re up to be scheduled soon. Now they have pushed installation back to the end of summer so we’re worried we’re not going to get enough credit to help in the winter. ALSO when you sign a loan from them, they give you a year before you start making payments. Now half a year has gone by and we have nothing to show for it. And the news says that the state of IL is taking forever to give out the government refund checks for installation that GRNE said would take our loan (and our payments) way down. So far all I see is that they are screwing us over on a bad deal and we’re going to pay for it. More interest and money for them if we don’t get the money from the government right? We have been pushed back twice (so far) and who knows how many more time before they of ever come out and do what they claim they will actually do. My father in law went with another company AFTER we signed up with this one. He’s had his solar panels set up and working for months now and GRNE just keeps pushing our date back. GRNE never reaches out and keeps us updated, once we sign for the loan we don’t hear from them. We have to keep emailing and asking for updates. I would suggest going with with another company!!!

redbeard929 | USA
May 30, 2019

Customer care is a joke. Ask a lot of questions they will give you the run around worse then any career politicians. I only gave one star because you can't give a negative number.

States Served

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like Nelnet Renewable Energy consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest Nelnet Renewable Energy solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on Nelnet Renewable Energy.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

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Nelnet Renewable Energy Solar Review Conclusion

Prior to making a decision to work with Nelnet Renewable Energy, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

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