Solar Installer Reviews

New Star Solar

New Star Solar Review

4.08

22 Reviews

Maximize your solar
savings with:

Personalized quotes

Pre-vetted installers

Better product & prices

Company Information

Inverters Used:
SolarEdge
Equipment Warranty:
25 Years

All Reviews


Ltate | Saratoga Springs, Utah
01/11/2018

The installers looked knowledgeable & the job looks very professional. It makes my house look awesome!!!!!.

Gary H | Salt Lake City, Utah
10/27/2017

We have only had two months of power billings with solar, but so far each month has been $12.97 per month, plus we are adding storage to the grid. Normally our electricity bill, paid in Sept & Oct, over a 4 year period averaged $313 for each month. Thus $626 for two months --less the $26 now paid, saved us $574 in utility bills so far. Need a full years experience to really know of full savings, but so far, so good. G.H., CPA

racquetballlrgm | West Jordan, Utah
10/13/2017

Everything went like clock work, they met every deadline and exceeded most. The install was top notch, very professional!

shrimp | Orem, Utah
08/11/2017

Great service! Left the places they worked in clean. Helpful, friendly & informative as to what to expect next. Coty Beardall, the sales and service rep. was not pushy but very helpful in answering my questions.<br />David Leckie seen to it all the work was done and completed, leaving things in their original condition.

M_Jeffs | , UT
07/19/2017

New Star Solar has been wonderful to work with. I normally do not speak with solicitors but when Austin approached me in my front yard there was something about him that made me take the time to talk with him. I decided "what the heck" and set up an appointment for a sales person to contact me. I then meet with Matt. He was so nice. He was very patient with me and my questions and he explained everything in a way that I could understand. I felt he was being very honest with me and I'm sure as much as he wanted the sale (as most sales people do) he did not make me feel pressured at all to buy solar panels. Because of Matt's non pressure sales approach I made the decision then and there to go for it and it has been a positive experience from start to finish. Every person I have worked with from New Star has been wonderful. I had one small incident where a sprinkler pipe was nicked when they had to dig a hole in my flower bed, and it was leaking. I sent a message to Matt and he was on top of it. The next day the owner was in my area and he stopped by and fixed the pipe and even went so far as to secure the pipe for me to make it sturdier.<br />If you are looking for a solar company I would highly recommend New Star Solar, you wont be sorry!<br /><br />I wanted to post pictures of my panel but I was too excited to get the word out about New Star Solar and the amazing experience I have had with them. If I can add them later I will.

M_Jeffs | , UT
07/19/2017

normally do not speak with solicitors but when Austin approached me in my front yard there was something about him that made me take the time to talk with him. I decided "what the heck" and set up an appointment for a sales person to contact me. I then meet with Matt. He was so nice. He was very patient with me and my questions and he explained everything in a way that I could understand. I felt he was being very honest with me and I'm sure as much as he wanted the sale (as most sales people do) he did not make me feel pressured at all to buy solar panels. Because of Matt's non pressure sales approach I made the decision then and there to go for it and it has been a positive experience from start to finish. Every person I have worked with from New Star has been wonderful. I had one small incident where a sprinkler pipe was nicked when they had to dig a hole in my flower bed, and it was leaking. I sent a message to Matt and he was on top of it. The next day the owner was in my area and he stopped by and fixed the pipe and even went so far as to secure the pipe for me to make it sturdier.<br />If you are looking for a solar company I would highly recommend New Star Solar, you wont be sorry!<br /><br />I wanted to post pictures of my panel but I was too excited to get the word out about New Star Solar and the amazing experience I have had with them. If I can add them later I will.

Spencer Bowers | Chapin, South Carolina
07/15/2017

New Star Solar has a personal service that extends well beyond the point of sale

Anonymous | Orem, Utah
07/14/2017

After turning several other solar companies away, I decided to let New Star Solar in. They said the right things and had the right solution for me. They had the work done in one day.

States Served

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like New Star Solar consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest New Star Solar solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on New Star Solar.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

+

New Star Solar Solar Review Conclusion

Prior to making a decision to work with New Star Solar, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

Step 1 of 4

Do you own or rent your property?

We use cookies on our website. To learn more about cookies and how we use them view our Privacy Policy.