Solar Installer Reviews

NexGen Construction

NexGen Construction Review

5.00

11 Reviews

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Personalized quotes

Pre-vetted installers

Better product & prices

Company Information

Headquarters:
10611 Calle Lee, Ste 137 Los Alamitos, CA 90720 United States

All Reviews


hgobas | USA
Apr 11, 2021

It was my original intention to obtain three quotes for installation of my residential solar system. I first contacted Sunrun through Costco. My experience with Costco's in-store salesman was generally positive. That's where the positivity ended - right there in the store. He then scheduled a virtual presentation with their technical staff. That presentation did not go well. The technical staff member started off on the wrong foot by asking me to provide info I had already submitted on-line and emailed to the in store salesman. Then she asked me whether I would like a quote for an outright purchase, a loan or a lease. I requested quotes for all three so I could compare alternatives. She said her software could only provide one quote, not three. During the next hour, I asked numerous questions, many of which the tech salesperson was unable to answer (including why she was proposing to place solar panels on the north facing roof of my home). I followed-up our virtual conversation with a detailed email requesting further information. I never heard from Sunrun again. For my next quote, I reviewed solar contractor recommendations on the social media site Next Door. After seeing several positive recommendations for NexGen, I decided to contact Owner Eric Helgeson. He promptly scheduled a virtual meeting with me followed by an in-person meeting at my home, at which time his accompanying staff members surveyed and measured my roof in preparation for coming up with a proposed solar layout. Within a few days, Eric presented me with several digital layouts with different panel quantities and locations. Eric then worked closely with me in coming up with an economically optimal design - not one which overproduces more energy than I need at my expense. He also presented battery options to me, but noted that a battery basically doubles the price of the system, while only providing limited back-up power for essential electrical components during an outage. Eric made it clear that purchasing a battery may not be in my best interest given its very high costs. He suggested a better option might be to install a battery at some future time when costs are likely to drop. Costco/Sunrun did not do this. They only tried to sell me a complete system with a battery at double the price. Once Eric and I agreed on an efficient design, the final price was a few thousand dollars less than Costco/Sunrun's quote (excluding the battery). Eric also uses better quality Enphase equipment and installs micro inverters at each series of panels instead of a single micro inverter for all the panels as Sunrun was proposing (a less costly approach for them but not for the consumer). So now, per my original intention, it was time to obtain quote No. 3. However, I was so pleased with Eric's professionalism, honesty and integrity, that I decided to speak to three local references of recent NexGen installations. All were very pleased with his work and had only positive things to say about him and his crew. Instead of getting a third quote, I called Eric and told him the job was his. The contracting process was seamless with all documents being signed on-line electronically. Once the contract was signed, Eric handled all the City permitting and coordination with SCE. After the City permit was issued, NextGen's crew began work and completed the project in two and a half days. They showed up at my home at the agreed upon time each morning and cleaned up the job site each day before leaving. No problems arose during the time they were at my house and there were no change orders or other surprises. When the job was done Eric took the time to answer all my questions and also showed me how to use the Enphase app. The app is very user friendly and can be downloaded onto your smart phone, tablet or computer. My system has now been operating for two months without any problems. If you are considering the installation of a solar system, I highly recommend you give Eric a call. He and NexGen will not let you down.

dreamhome2008 | USA
Feb 10, 2020

We really enjoyed working with Eric, Zack and crew. Working with Eric is like working with family. He provided exceptional customer service from start to finish. We're very appreciative and the install went great.

geoffreynighsw | USA
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I cannot say enough great things about NexGen Construction. From the initial informational get together to the installation and final debriefing, NexGen Construction knocked it out of the park. Eric and his team are genuine, approachable and honest. I work the night shift and they went out of their way to accommodate my sleeping pattern and my crazy dogs antics. Eric was able to personalize the solar system, payment plan and installation to my family and my needs and schedule. If you are looking to install solar panels, look no further, you cannot go wrong with NexGen Construction!

rocky | USA
May 01, 2019

From the very start Eric was honest, patient, and knowledgeable about the whole process. I had already gotten 2 other quote from other solar competitors and Eric was never pushy and always willing to answer any questions I had regarding my possible installation. When I finally decided to move forward with solar I knew Next Gen was who I was going to go with, from his friendly service, to his knowledge on the products and of course this price as well. His installation team was very polite and friendly, always cleaned up there mess every day and made any adjustments to my system as I requested. Over all I am clearly happy with the service I’ve received from Next Gen and would definitely recommend them to all my friends and family. Last note… After completion I asked him to review another property I have downtown HB, after he reviewed it, he came to the determination that it would be in my best interest financially to obtain the solar at that house do to location, roof space, and my ROI (return on investment) one last reassurance that Eric is a very ethical man and will not take to work without letting you know the facts. Thanks again, -Rocky

dybarra1 | USA
Sep 27, 2018

NexGen was recommended by a friend. They were professional and timely throughout the entire process. They took care of everything, and made everything easy. Eric is very enthusiastic about his business and his products. It was a pleasure.

ecahn1 | USA
May 17, 2018

Eric did a great job on our 10 panel installation and had the lowest quote. Returned phone calls promptly. Recommend him for any solar project.

States Served

CA

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like NexGen Construction consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest NexGen Construction solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on NexGen Construction.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

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NexGen Construction Solar Review Conclusion

Prior to making a decision to work with NexGen Construction, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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