Solar Installer Reviews

Northern Pacific Power Systems

Northern Pacific Power Systems Review


40 Reviews

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Company Information

5600 Skylane Blvd Ste. 104 Santa Rosa, CA 95403 United States
Inverters Used:
Workmanship Warranty:
10 Years
Equipment Warranty:
25 Years

All Reviews

Mike & Tina | Santa Rosa, California

We highly recommend Northern Pacific Power Systems for solar panels and backup batteries. Sales process was more of a technical session than "sales-y". Excellent project management and communication. Efficient, knowledgeable, and friendly workers who did excellent work. Assistance with obtaining NEM 2.0 and SGIP rebate was a bonus. Using DocuSign for paperwork was much appreciated. Milestone billing was great and every invoice came with a total updated project statement. Installation was faster than we expected - 4 months total from first sales visit during a very busy time for solar companies.

Gary and Nancy Caldwell | Santa Rosa, CA

We were pleased from the first contact to the most recent when we were called to see how it all was working. Everything was explained and questions answered so we were comfortable moving forward. We purchased solar panels plus batteries because we qualified for the SGIP rebate from PG&E plus the federal tax credit so they made a huge difference in the cost to us. Once installed, we had good explanations and help figuring it all out. Plus all the people with whom we dealt were delightful people!

Mary Lou Hicks | Santa Rosa, CA

I am totally thrilled with NPPS from the very beginning to the completion of the installation of both the panels and the wall battery. Cassius and all the installers have been professional and courteous, explaining the process all along the way. My PG&E bill is now absolutely amazingly insignificant since I have not had to pay for any electricity. I highly recommend Northern Pacific Power to anyone who wants to protect our environment and decrease their carbon emissions.

Dave B | Santa Rosa, California

I chose Northern Pacific based on the reviews I read on various websites, and I am extremely pleased with my experience working with them. My key contact, Cassius, was very knowledgeable, helpful and responsive. The system he designed meets our energy use needs perfectly, and the entire planning and installation process was well coordinated and easy to understand. I would recommend this local company in a heartbeat. Thanks!

Eric H. | Petaluma, California

The company was professional and efficient. Design was done by satellite and zoom meetings during the pandemic, with a single onsite visit prior to the final design being submitted to the city for approval. System we purchased was a 3.4 kW output with a 10 panel array on a roof mount with a 47 degree pitch, and their bid was competitive with others (just over 15K). Many companies would not install on a roof with this slope. The install was done in 1 1/2 days with a 4 person crew, and the routing of the electrical lines was discreet and painted to match existing house colors where necessary. Overall experience with the project was excellent. Just be aware that once the building permit is approved the charges come quickly and you will need to have your banking in order.

Timothy Gee | Petaluma, California

Great solar system installed for our irrigation pumps and accessory buildings. Cassius handled our initial inquiry with a virtual evaluation that was accurate and thorough. We had wanted to qualify for the battery rebate, but missed the cutoff and the state pretty much closed it down anyway. The installation occurred a couple months later and was seamless. Alex walked us through the system, all the inspections, and dealing with PGE. And at completion Cassius again walked us through how the system works and how we can monitor it. Professional and competent all the way through.

Em J. | Novato, California

Friends recommended Northern Pacific Power to us and we couldn’t be happier with our rooftop solar installation. The bid process with Cassius, the design element run by Alex and the installation by Chad and Jorge—the entire process was simple and professional. The orinal design had six panels on our highest producing roof and thirteen on the larger but less efficient roof. The designers found room for one more panel on the best roof. Better yet, the installers were able to put nine panels on the southern facing roof with ten on the eastern roof. Our product just kept improving. Finally, each of the aforementioned company representatives were pleasant and professional throughout. I recommend Northern Pacific Power without reservation. Eric J.

Curt Groninga | Santa Rosa, California

I interviewed a number of companies when deciding upon best options available. Northern Pacific Power Systems (Cassius Camus) provided clearest data and conditions regarding solar potential for our home.

States Served


What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like Northern Pacific Power Systems consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest Northern Pacific Power Systems solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on Northern Pacific Power Systems.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State


Northern Pacific Power Systems Solar Review Conclusion

Prior to making a decision to work with Northern Pacific Power Systems, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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