Solar Installer Reviews

Hone Solar

Hone Solar Review

4.79

6 Reviews

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Company Information

Headquarters:
1300 1st St NW Albuquerque, NM 87102 United States
Inverters Used:
Enphase
Equipment Warranty:
25 Years

All Reviews


Bella Houtz | South Jordan, UT
2/5/2018

We purchased our solar panels through One Solar. We felt like they were very proficient and did a quality job for us. We felt like in shopping for the product they were a little more expensive but the quality was better than other companies we considered.

Kallie adamson | West Jordan, UT
2/5/2018

This contractor that came to my house answered all my questions honestly. He was very knowledgeable of all the steps of the solar process. The customer service was also great and kept us in the loop with every step along the process. Great company and I would recommend them to anyone.

Bianca | USA
2/5/2018

I have rated this company 8 as I overall had good experience with a couple of hurdles. Needed some paperwork which took me two days to get those but ultimately I received it and had a smooth installation. So far I have been able to reduce my bill from $200.00/ month to $130.00 now. Hoping to reduce more in the future. I would highly recommend Onesola,

Spencer Hodgson | Salt Lake City, UT
2/5/2018

They came out to my house and gave me a free quote. I was impressed with the sales rep that came out to my house because he was knowledgeable of solar and the savings involved.

picto18 | Boise, ID
2/5/2018

One Solar is horrible! If you are looking to go solar do that just don't use One Solar. Our salesman Nick is awesome and if it wasn't for him we probably still wouldn't be installed. But Nick came over and we signed our agreement with him. He actually works for Everlight only now because One Solar is nothing but dishonest. Once things were ready to go we prepped for install. It was a long process and after having to call One Solar to prod them along they came out and put solar panels on my house. This is where it really gets fun. They installed my panels told me I was good to go and that the City and the Idaho power would be out to do there inspections in the next week (2 at most). 2 weeks came and went. I called Nick who looked into and realized they forgot to install a piece in my panel and they had put that in the notes but nobody was following up on it. He contacted One Solar as did I. We went another week or more with nothing. So I then had to contact them again. Called Jennifer who then coordinates to have the inspection done, next thing I know they come out I take time off of work and the inspector looks at and says it doesn't pass because they didn't complete the install. He leaves, One Solar tries to figure their crap out and tells me they will be back that afternoon. Low and behold he shows up again like 20 minutes later we a part he said he had to drive 4 hours for. I leave work and come back to make sure they actually get it done. The whole time talking to Jennifer trying to figure out what the hell is going on and why they can't do this right so I don't have to keep leaving work. All the phone calls and pushing and delays I finally get it installed and the inspections done. Talking to Jennifer the whole time that promises me she will have Neal (some dude at One Solar that thinks he is important) give me a call. He never does... because as I said before he thinks he is too important and doesn't have time for his actual customers. Never met me but the he has acted he is a joke. Fast forward to now. I got my first bill with solar and now have a payment to idaho power as well as my loan. I expected a little but it would have been less had they installed on time. I worked with Nick who said because of my troubles with install and all I had to do if this happened they would take care of my first payment. Well now One Solar won't, Neal and Jennifer just deflect and rather than acutally just help me out and keep me happy after all I had to do to get it done in the first place and have this happen they won't pay it!!! They are just full of excuses after I paid them over $35,000! I would hate to see what will happen if something acutally goes wrong with my panels. I really hope not but as hard as the install and this has been I would hate to see what kind of fight its going to be if they have to come out and fix something under warranty. Ending thoughts if you are going to do solar do it, but do NOT use One Solar they do not care about their customers at all. However, Nick our salesman is awesome and nothing but honest and helpful. He just venmo'd me the money out of his own pocket no thanks to One Solar. He stands behind what he says and has done and continues to do anything and everything he can to help me out!

Michelle Klein | Denver, CO
2/5/2018

Filing a lawsuit. This company took 1 year to get the panels placed and they blamed it on everyone but their own company. Since the panels went "live" I have not had any change in my electrical bill. They do not return calls. I am paying on the panel loan AND an electrical bill that was supposed to be replaced by solar. Do NOT engage with this company OR Nova Solar their sales agency in Denver!!

David Lamarca | Las Vegas, NV
2/5/2018

The person that sold it to me was fired I am short by 3 panels and they won’t give it to me My energy bill is higher than before and now I am having to pay almost twice as before DO NOT GO TO THEM There is your WARNING

Douglas Jones | Boulder City, NV
2/5/2018

I have not see any change in my electric bill. I honestly do not believe my pana S were installed properly . It’s that or they didn’t install enough panals for my home. Also it harder for me to get someone to respond to me in this issue. So now I am paying for an install that doesn’t even work so to make a long story short instead of savings all I have done is add another bill to my already financial low status.

States Served

NM

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like Hone Solar consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest Hone Solar solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on Hone Solar.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

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Hone Solar Solar Review Conclusion

Prior to making a decision to work with Hone Solar, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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