Solar Installer Reviews

Our World Energy

Our World Energy Review


28 Reviews

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Company Information

20809 N 19th Ave Suite 1 Phoenix, AZ 85027 United States

All Reviews

pdill | USA

Ms Lunamie Garcia has been very helpful in coordinating installation of the solar system she communicated dates and results in a timely manner. The installers based in Tucson did an excellent job showed upon time , installed system in 6 hours and cleaned up after installation.

dianeholmes72 | USA
Jul 21, 2023

They were great for installing, but now they won’t return our calls. We still get a high APS bill. They told us our APS bill would be almost nothing. We are seniors and on a budget and this does not help so between the APS bill and the money for solar we are right where we were. The salesman lied to us. It’s been 3 days since we called customer service and no call back yet. Called the salesman, he answered his phone and told us he is still waiting for an answer from his people. This is happening in Yuma. The way we feel right now, is that we should never have gone with Our World Energy.

vohn.marwitz | USA
Sep 08, 2023

If I could have done this over, I would have never used this company! I signed my original contract for my solar + battery backup system on May 25th of 2022. It is now September of 2023 and my system is still not operational. Over 25 visits, 3 failed inspections so far, 10 or so power shut offs just to name some of my smaller frustrations. In March of 2023 my APS buyback rate was canceled, and was lowered by 14%, and we are coming up shortly on that deadline again that will lower my buy back rate another 13ish%. Also in March I was forced to resign my contracts with OWE, and was told that nothing had changed, that was a lie. My production guarantee lowered about 5%, and my monthly loan cost went up, and this resign was 6 months after the panels, and 5 months after the battery system was installed on my home. OWE is refusing to communicate about compensation for these incredibly huge differences in the economics of my system from when I originally purchased the system vs now, with none of this fault or blame falling on anyone except OWE. Let alone the now 17 months we are into this project, and continual electrical bills I’ve been receiving that solar should have covered. It is clear that the communication within this company is far below lackluster, and its only at the cost of its customers. OWE lack of competency will cost me thousands over the lifetime of my system

cdhrk3 | USA
Aug 12, 2022

1 year update The system size that Natalie quoted us on Energy Sage was about 18,000 kWh production in the first year. Looking at my Enphase app, I saw that we generated 16,000 kWh. I contacted OWE to run the energy audit and it took them about a month to run it. They said our expected production was ~15,200 kWh. I am currently trying to get ahold of customer service to get them to do something because they did not put enough panels on my roof to generate 18,000 kWh. With the panels they put up, my APS bill is still $250. I will update and change my rating once this gets fixed. ---Original--- OWE and some other companies designed and submitted solar systems for my house on here but Natalie was the only person that actually called me, and she called during the times I said I was available. I talked to her on here then I talked to a guy my dad used to get solar on his house. The guy came out to my fiance and I's house and quoted us like a $50k system, we said thanks for coming out but we are still looking at other companies. Natalie came out to our house in Buckeye and was great, she answered all of our questions and we were really impressed with what she had to say. No pressure, unlike the other guy. Working with OWE has been really easy. Getting approval from HOA and city of Buckeye was frustrating because it took forever. About a month after we signed the paper work we had solar on our roof. Buckeye finally gave their ok and we are waiting for APS to give their ok and put the meter on. I might give an update when my solar is actually turned on. But so far I would recommend OWE to everybody. Update 1: APS was at my door installing the meter the next day. Been producing 50-55 kWh a day. Only thing I wish I had installed was the consumption meter so I can see how much solar I am actually using and exporting to APS.

broh | USA
Jul 21, 2023

In AZ we coat our roofs generallt speaking, so when they came to me for biz I asked 1st: what happens when I need to recoat my roof? "easy, they said, our design makes it fast and cheap" by cheap they mean 400.00 per panel: 14000.00 they want. it costs 5000. to coat the roof fyi. then they said if I had someone else do the work ut would void the warranty. so if i want a roof and warranty I need to fork over 14000.00 I have nothing nice to say about these charlatans.

kattime68 | USA
Jul 09, 2023

Had two appointments scheduled and they no showed no called for both… gave them the benefit of the doubt after first one when my son who worked for them contacted his manager… second appointment still no show no call… will never recommend this company and my son no longer works for them. Made sure all personal contacts that were interested in solar don’t use this company as well!

States Served


What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like Our World Energy consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest Our World Energy solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on Our World Energy.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State


Our World Energy Solar Review Conclusion

Prior to making a decision to work with Our World Energy, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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