Solar Installer Reviews

PetersenDean (out of business)

PetersenDean (out of business) Review

3.29

93 Reviews

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brian | Tracy, California
03/19/2021

Sold me this great solar system. 25 year warranty, buy back program and all these guarantees. 3 years later the system has lost production by 30%. They now want to charge for service call to diagnosis and then full cost of parts/labor to resolve any issues. That's some 25 year warranty..

Yoda | Escondido, California
08/14/2021

Got several bids to install a roof and solar system on my house. At the time, Petersen Dean seemed to provide the best value. But then COVID hit several months after the installation. All I can think of is poor business practices that led them into bankruptcy since other companies in that line of business kept going. They failed to provide me the system mapping documentation so I can monitor the performance of the panels and the components. Since they were sold off to Solar Juice, Juice appears to be a shell company that doesn't really do anything. I was looking to see if the documentation of my system was passed on to whoever took over the business. Sent no less than 2 requests for a quote to Juice which have gone unanswered - tells me they're not really in the business. No contact link on their website and they don't answer their phone, nor return voice mails. While the Solar Edge app gives me overall performance, there's errors that Petersen Dean couldn't explain or fix, and I can't tell if one or more panels aren't performing. Solar Juice seems to be just a front - a web page with nothing behind it. After several inquiries, you'd think they'd be interested in new business, but if that's how they operate, stay far, far away from them.

Perez | Menifee, California
06/04/2021

I chose them because of the 25 year warranty.

Sal | Reseda, California
03/29/2021

I bought solar systems with 25 years warranty what good is the warranty if they filled chapter 11 Bankruptcy What a rip off

Gleason925 | Walnut Creek, California
10/04/2020

This company filed Chapter 11 and then abandoned its customers. Disconnected it’s phones. Tried to get other solar operators to help when our solar stopped working. It took a month to find someone to respond. Now fixed, $700 later. If we see Jim Petersen, we would like to tell him his 30 years of good service does not make up for his abandonment. Also had our roof put in by him. Need a warranty repair for it, too. Put in a request 2 months ago. No response. Pretty disgusting. Would never recommend him even if he resurrects his company.

Scott | San Jose, California
07/20/2020

Can not get a hold of anyone to come out to my house to fixed my solar system that I paid cash. Been down now for one month. No one will return my calls from the call center. This is how you treat your customers.

SBE | Morgan Hill, California
07/08/2020

They entered into a solar panel installation in May, only to come back 11 days later telling me that they can't complete because they have no panels. Then, instead of returning my deposit, they file for bankruptcy a month later. They must have known 11 days earlier that this was about to happen. Alex Darr, Ana Robinson, and Fred Carino took my money, promised a refund, and then stayed silent. Stay away from PetersonDean, and Alex Darr, Ana Robinson, and Fred Carino.

You suck | Santa Ana, California
06/30/2020

Been trying to get solar since December 2019. Long line of excuses: waiting on engineering, waiting on your utility company, waiting for product, Covid 19 Getting back to work May 18, oh wait we filling bankruptcy instead. BEWARE!

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What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like PetersenDean (out of business) consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest PetersenDean (out of business) solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on PetersenDean (out of business).

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

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PetersenDean (out of business) Solar Review Conclusion

Prior to making a decision to work with PetersenDean (out of business), homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

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