Solar Installer Reviews

Polar Solar

Polar Solar Review

4.25

5 Reviews

Maximize your solar
savings with:

Personalized quotes

Pre-vetted installers

Better product & prices

Company Information

Equipment Warranty:
30 Years

All Reviews


Madeline Rios | 02/19/2017

Have my system for more than a year now and my electricity bill is coming in at less than $5.00 a month, even in the rainy season.

Leo5 | Lancaster, California
02/10/2017

I've had solar for over six months now. I've saved a lot of money. I like that they were on time and color matched the pipes running down the house, everything looks professional and I haven't had any problems at all. They are not leased panels, and even on cloudy days I still produce some electricity. I am happy with my purchase.

Sir Buff | Palmdale, California
10/24/2016

Honestly going solar is very scary. I had multiple people come over to try to sell me solar. I was very interested in going solar but did not know who to go with. So I started doing some research since it was a big investment and realized that polar solar had an excellent product. I did research on their panels that they were offering, and the inverter. Polar solar gave me a system that SunPower, Solar City and other solar companies didn't have. It was a bifacial monitoring system that I can check on each panel with my phone and computer. Each panel has more watts then the other companies. The SMA inverter can also be monitored with my phone and computer. So with this system I can see exactly which each thing is doing, from each panel to the inverter which is very cool. The install took about 3 months but was done very clean. David made sure that the install was done properly and very knowledgeable about the product and how the install was going to go, very happy with David. Even the interest rates for the system was the lowest out of all the other solar companies which was a big win for me too. Honestly I would recommend polar solar to my friends and family because when it comes down to it when you want top quality product go with polar solar. Thank you

Robert G. | Reseda, California
06/27/2016

If you are looking for a solar company with superior quality and craftsmanship of their product(s), that comes with one of the best warranty on the market, with excellent Customer Service, and does everything by the book in a timely manner without waste your precious time? If your answer is YES, then please don't look any further than Polar Solar. <br />First of all let me say this now, I'm not a person that loves to write reviews online. But I feel and think it's the proper thing to do when a company goes above and beyond for their customers. So, here is our story. We been living for Years now in Northridge area. A few years ago, we did a big renovation to our home. Our goals was not only to have a beautiful home but also a top-notch thermal insulation home which keeps the house cooler in the summer and warmer in the winter. We started to analyze our utilities bills to see how much we save. Please don't get me wrong, our electrical bill did go down a significate amount but in the same time it was going up. Our usage of electricity went down but the fees from the power company (LADWP) was going up rapidly. So, this is when we decide to take control of us generating our own power rather than to depend on someone else. At first, we didn't know anything about solar, so we started to call different solar companies (about 10) to get a free consultation. There was few things that we notices from each company that had some type of resemblances; Every time we met with each of them, they all I had something to say bad about each other. But when we asked them to show us proof (online or on paper), they couldn't back-up their accusation. They were assuming that their solar panel was the best in the market & no one else had that type of product. The funny things is, all of the solar panels from each of them looked the same, just different name brand. Some of the solar company companies didn't want to sell us a system but rather to lease one from them and pay a monthly fee and be connect to their grid. What is the point of that? You don't own your system ever and the only thing you accomplish was to leave your old supplier to have a new supplier. As for when it came to asking questions or concerns about the solar business or their product(s), it seems like their representatives didn't know shit. Most of them, where giving us generic sale pitches from a book. Lastly, every representative(s) we met, didn't want to give us time to think it over or lets us do research on their company or product. It's like they were vulture, putting the pressure on you to buy their product. About few weeks later, we met Mark from Polar Solar. When he came over, he was very polite & professional. We asked him all the questions & concerns that we could think of & he gave us a genuine answer without reading from a book manual. He totally took his time telling us how step by step about their products and about Polar Solar. I will say this, Polar Solar are a top of their game & quick in a professional manner when it comes to get everything ready to install your system. There was nothing for us to do except decide what day we want polar Solar to come to install the system at our house. Their customer service representative Patricia is extremely the best. Anytime we needed an update or any information regarding project or loan, she gave us an answer quickly and always in a professional manner. There was never a point where we felt lost or confuse of what was going on with our project with Polar Solar. They always kept us in the loop. When it came down to installing the system, the crew that showed up where very polite and professional. You can tell by observation, they took pride in their work. Quality, craftsmanship, & safety was top priority for them. They constantly did inspection on everything, to the smallest detail to make sure it was properly installed & working in perfection. We were extremely happy & satisfied on the entire process, from beginning to end with Polar Solar.<br />Here is my question again to you my fellow consumers. If you are looking for a solar company with top notch quality product(s) with one of the best warranty in the market. Excellent customer service that will answer your call always or call you back right away to assists you with all of your concerns/questions and not give you any BS. Who does everything for you from the beginning to the end in a professional time frame without wasting your precious time? That takes safety, Customer Service, loyalty to the consumers, quality, & craftsmanship as a number one Priority in their business. Then please stop looking any further and call Polar Solar! You won't regret it making this call. I hope our story will help you to make the best decision and be extremely satisfied with their solar system. <br />Thank you Polar Solar for all your help, making our transition to solar power smoothly without the BS, not wasting our precious time & always had us as your golden priority to be happy customers….…..

Daniel Manning | USA
2/5/2018

We have looking into solar panels for our house and have checked various companies and then came across Polar. We were very impressed the minute we started talking to them. Michael founding partner and when he introduced us to Ida he's partner an head of sales. Whe took the time to review all programs currently available and what would suit us the best and after a few presentations we chose polar. You will not be let down and they answer every question you may have. They want clients not just customers for long term relationships so we decided to go ahead with the and there team.please feel free to contact me if you have any concerns we are so satisfied whit our decision.

Robert Garcia | Northridge, CA
2/5/2018

If you are looking for a solar company with superior quality and craftsmanship of their product(s), that comes with one of the best warranty on the market, with excellent Customer Service, and does everything by the book in a timely manner without waste your precious time? If your answer is YES, then please don't look any further than Polar Solar. First of all let me say this now, I'm not a person that loves to write reviews online. But I feel and think it's the proper thing to do when a company goes above and beyond for their customers. So, here is our story. We been living for Years now in Northridge area. A few years ago, we did a big renovation to our home. Our goals was not only to have a beautiful home but also a top-notch thermal insulation home which keeps the house cooler in the summer and warmer in the winter. We started to analyze our utilities bills to see how much we save. Please don't get me wrong, our electrical bill did go down a significate amount but in the same time it was going up. Our usage of electricity went down but the fees from the power company (LADWP) was going up rapidly. So, this is when we decide to take control of us generating our own power rather than to depend on someone else. At first, we didn't know anything about solar, so we started to call different solar companies (about 10) to get a free consultation. There was few things that we notices from each company that had some type of resemblances; Every time we met with each of them, they all I had something to say bad about each other. But when we asked them to show us proof (online or on paper), they couldn't back-up their accusation. They were assuming that their solar panel was the best in the market & no one else had that type of product. The funny things is, all of the solar panels from each of them looked the same, just different name brand. Some of the solar company companies didn't want to sell us a system but rather to lease one from them and pay a monthly fee and be connect to their grid. What is the point of that? You don't own your system ever and the only thing you accomplish was to leave your old supplier to have a new supplier. As for when it came to asking questions or concerns about the solar business or their product(s), it seems like their representatives didn't know shit. Most of them, where giving us generic sale pitches from a book. Lastly, every representative(s) we met, didn't want to give us time to think it over or lets us do research on their company or product. It's like they were vulture, putting the pressure on you to buy their product. About few weeks later, we met Mark from Polar Solar. When he came over, he was very polite & professional. We asked him all the questions & concerns that we could think of & he gave us a genuine answer without reading from a book manual. He totally took his time telling us how step by step about their products and about Polar Solar. I will say this, Polar Solar are a top of their game & quick in a professional manner when it comes to get everything ready to install your system. There was nothing for us to do except decide what day we want polar Solar to come to install the system at our house. Their customer service representative Patricia is extremely the best. Anytime we needed an update or any information regarding project or loan, she gave us an answer quickly and always in a professional manner. There was never a point where we felt lost or confuse of what was going on with our project with Polar Solar. They always kept us in the loop. When it came down to installing the system, the crew that showed up where very polite and professional. You can tell by observation, they took pride in their work. Quality, craftsmanship, & safety was top priority for them. They constantly did inspection on everything, to the smallest detail to make sure it was properly installed & working in perfection. We were extremely happy & satisfied on the entire process, from beginning to end with Polar Solar. Here is my question again to you my fellow consumers. If you are looking for a solar company with top notch quality product(s) with one of the best warranty in the market. Excellent customer service that will answer your call always or call you back right away to assists you with all of your concerns/questions and not give you any BS. Who does everything for you from the beginning to the end in a professional time frame without wasting your precious time? That takes safety, Customer Service, loyalty to the consumers, quality, & craftsmanship as a number one Priority in their business. Then please stop looking any further and call Polar Solar! You won't regret it making this call. I hope our story will help you to make the best decision and be extremely satisfied with their solar system. Thank you Polar Solar for all your help, making our transition to solar power smoothly without the BS, not wasting our precious time & always had us as your golden priority to be happy customers….…..

John Merkley-Mulchahey | Palm Springs, CA
2/5/2018

A year and a half in and so far everything is great. No complaints and urge you to go solar. The one thing I found concerning is how many panels the salesman wanted to put on my house. We wanted 100% coverage. After doing the math myself, I determined he wanted to sell me eight panels we didn't need. We removed eight from the contract and my math has proved correct. The buyer should always beware.

PAL | Los Angeles, CA
2/5/2018

PAL, Chatsworth, CA I HAD A BAD EXPERIENCE WITH THEM, FULL OF EMPTY PROMISES THAT NEVER ACCOMPLISHED. ONCE THEY CLOSE THE DEAL AND GET THEIR MONEY THAT'S IT THEY WILL LEAVE YOU HANGING, BAD CUSTOMER SERVICE NO KNOWS WHO'S WHO. THEY WILL KEEP YOU ON HOLD FOR THE LONGEST TIME, KEEP TRANSFERRING CALLS THEN THEY HANG UP. I JUST LOST INTEREST DEALING WITH THEM. HOW I WISH I DID NOT SIGN UP WITH THEM. AMAZINGLY FRUSTRATING ! ! !

States Served

California

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like Polar Solar consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest Polar Solar solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on Polar Solar.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

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Polar Solar Solar Review Conclusion

Prior to making a decision to work with Polar Solar, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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