Solar Installer Reviews

PurePoint Energy

PurePoint Energy Review

4.58

32 Reviews

Maximize your solar
savings with:

Personalized quotes

Pre-vetted installers

Better product & prices

Company Information

Headquarters:
28 Knight Street Norwalk, CT 06851 United States

All Reviews


Norwalk Home Owner | Norwalk, Connecticut
04/12/2021

PurePoint Energy was both professional and pleasant to work with on this project. Everyone I worked with at the company was great! PurePoint team completed my installation ahead of schedule. I highly recommend Pure Point Energy to anyone.

John | Milford, Connecticut
11/14/2019

They were great to deal with throughout the entire process. I would highly recommend.

Chris W | Norwalk, Connecticut
10/31/2018

From my initial consultation discussions with Mike, to Daniel managing the project (extremely good communication) to Donna - the entire team was a joy to work with and very professional. The installation was on schedule and very seamless. The system looks sharp and is performing great. I would recommend.

Batya D. | Norwalk, Connecticut
06/12/2018

We're so happy to have chosen PurePoint. From our first meeting with Mike, the continuing attention from Natalie, and the great work by James (electrician), his staff and the installers, it was a great experience. Love our 'solar system' and happy to work with a local company. Definitely recommend them without reservation.

tony123 | Prospect, Connecticut
01/02/2018

Mike and Natalie were the best they treated us like family . Every thing was done on time the installers and the guys that did the wiring were top notch . i was impressed with how well everything went. I highly recommend Pure Point Energy to anyone .

Emtee | Ridgefield, Connecticut
06/28/2017

Last year, my firm managed the construction of a new net zero home in Ridgefield. Pure Point was selected to install the solar PV system. Right from the start, PP was on top of the details, planning ahead for each step in the process. The actual installation took place quickly and without problem. Then they expertly managed the administrative details required to tie in to the power grid. It's now been just over one full year since the system was energized, and the homeowner is reporting that he just got a check from Eversource, representing the value of the extra power that they generated over the first year and returned to the grid. Pure Point was both professional and pleasant to work with on this project. I can recommend them without qualification.

Howling Flats Farm | Canaan, Connecticut
05/16/2017

We were very happy with PurePoint Energy's installation at our small family farm. They went out of their way to help us through the CT Farm Energy Grant Process and provided clear explanations of our system requirements and solutions. The workers were respectful of our animals and our property (clean up was 110%) when they were finished.

John C | Stratford, Connecticut
10/06/2016

We get a fair number of calls from folks wanting to sell us a Solar System. My wife who is blind, asks to have something mailed that she can have read to her. Pure Point called and was given the same request. In three days we received a packet of information. Pure Point Energy was the only one who complied with her request. We met with Mike. He came prepared with a good presentation, samples of the equipment and had answers to all our questions and concerns. If he was not the first proposal, we would have written a check and signed up, as we were that comfortable with him. I had no benchmark to judge against and wanted a couple additional proposals. I found two other companies that had good reviews, small sized businesses and requested proposals. Although not the least costly overall, I felt Pure Point provided the best value. Less money would have given me less capacity and lower efficiency.<br /><br />I notified the two others that they were not selected. One I never heard from again. The on-line folks asked what they could have done different or better and looked for some feedback. I did send them a letter explaining my decision process. When I really got into the nuts and bolts, all three were very competitive and was looking like it might be a coin toss. Pure Point won because of panel efficiency, warranty and output capacity as well as Mike making us comfortable doing business with Pure Point. I also feel they did a better job sizing the system to our needs.<br /><br />Our system is a Sunpower, 21% efficient panels with micro-inverter built into the panels yielding a 240 Volt AC output.<br /><br />Everyone that I have come in contact with has been a pleasure to work with. Dom and the installation crew were willing to work with our schedule and availability. Daniel has been very supportive to all my calls and e-mails with questions. Always returning calls and being very responsive to e-mail. As this was a new adventure for me, I had plenty of questions for the tech guys. The Pure Point Team kept us in the loop on all aspects of the project plan and schedule.<br /><br />With the recent heatwave in the North East and the A/C running constantly, we are producing more power than we use. I would say the upgrade to PV solar was a success and I am very happy with the results. I would recommend Pure Point Energy to anyone considering adding a PV system.

States Served

CT

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like PurePoint Energy consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest PurePoint Energy solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on PurePoint Energy.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

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PurePoint Energy Solar Review Conclusion

Prior to making a decision to work with PurePoint Energy, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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