Solar Installer Reviews

Con Edison Solutions

Con Edison Solutions Review

4.50

24 Reviews

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Company Information

Headquarters:
38 Beaver Brook Road Danbury, CT 06810 United States

All Reviews


joannenbernie | USA
Dec 22, 2017

Very professional and friendly staff. They helpful throughout the process. Taking care of every detail until completed.

jjtooley | USA
Sep 22, 2017

Had our solar power system installed in August 2016. Sales consultant Peter Dion did a great job guiding us through the sales/installation process, and answering my many questions so that I could understand as much about this large investment as possible. Ross Solar worked with us on delaying the project so that a new roof could first be installed and paid for (unexpected expense). We even got free upgraded panels out of the delay! Installation did have a hitch with how the system was grounded (identified by the town inspector), which was rectified quickly. System has performed beyond the expected performance that was specified in the quote. Online web portal gets the job done for monitoring performance. Overall, good value for a high quality job.

jebarilla | USA
Mar 25, 2017

From my solar expert, Peter Dion, to the entire team at Ross Solar, they made the entire process painless and seamless. I highly recommend them for their customer service and quality of work performed. I have had no issues in the year since my system has been running and have recommended them to family and friends. An excellent company with high standards. Thank you Ross Solar!!

mjermine | USA
Jan 30, 2018

Contacted them in 2014 to install a 15kw Sunpower SPR X21-335 black (45 panels) with 3 SMA SB5000TL-US-22 inverters. System looks great on the front of my house and provides all our energy needs for 10 out of 12 months of the year. Design was well thought out and documented. Installation was top notch. They were a little slow getting to my house to get the installation started, but they were clearly overwhelmed with the demand for residential solar systems at the time due to the State of CT Energize program. I would use them again.

denis_kopylov | USA
Oct 17, 2022

IMPOSSIBLE to reach out to fix warranty issues. My invertor died in it's third year and has to be replaced through warranty. There is no way to contact ConEd Solutions: all phones are leading to voicemails that are full and do not accept new messages. I filled the online request form a few days ago but never heard back. The person I worked with is no longer with the company, and the email is unreachable. They were nice and easy to reach when they were installing (i.e. wanted your money). Now, good luck getting any help. TERRIBLE. I will be filing all possible complaints.

pmherbert1 | USA
Apr 06, 2017

Our solar system finally went live this Monday. Next day it rained and one of the 2 inverters installed detected a ground fault (per error message displayed). I contacted Ross Solar via email and then after no response, called the office and left a message. It is now Thursday and still no acknowledgement of the problem.

States Served

CT, MA, NY

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like Con Edison Solutions consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest Con Edison Solutions solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on Con Edison Solutions.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

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Con Edison Solutions Solar Review Conclusion

Prior to making a decision to work with Con Edison Solutions, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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