Solar Installer Reviews

Ross Solar Group

Ross Solar Group Review

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Company Information

Inverters Used:
SMA
Workmanship Warranty:
10 Years
Equipment Warranty:
25 Years

All Reviews


Ann M. Soucy | Stafford Springs, CT
2/5/2018

Ross Solar installed my solar system and I couldn't be happier. All portions of sales, engineering, installation and follow up have been done in a timely and professional manner. Once all work was completed, all clean up was done as well. Not a scrap to be found! Periodically I've had several questions about my system and how it works and Ross Solar has always replied in a timely manner. I have no complaints whatsoever. My system was installed over a year and a half ago and I am thrilled. Last year, I only received a bill from the electric company for 3 months out of the 12. That is 9 months with a basic meter charge ONLY! Amazing! If I were considering going with solar again, my only question [to myself] would be "What's holding you up?" I wish I had done it years ago. I highly recommend Ross Solar. Please give yourself a HUGE gift you'll love by calling Ross Solar today.

Jeffrey Tanz | Shelton, CT
2/5/2018

Ross solar group did an excellent job. My system was installed in June 2015. Their office employees were always available to talk to when in the design stage. I received help with all payment options and financing. They arranged for all the permits needed and inspections after the installation. I have an easy to access monitoring web site to check on my solar output each day with comparisons to past years. In the almost two years I have had the system I have not had any need to call them with an issue.

Dan Garrett | Hamden, CT
2/5/2018

Ross solar has been magnificent every step of the way for my solar installation. They designed a terrific system for my house. The 10.8 Kw system fills up nearly every inch of my roof. I highly recommend this family business for a very professional installation of your system.

John O'Rourke | USA
2/5/2018

First, the good. All work done back in 2014 on the property was very professional, and they cleaned up everything. They did help me secure all the grants from both the state and feds, as well as the approvals from the town and CLP to do the work. However, it took me months to get them to come back and do the tree trimming and install the free water heater they promised. The sales rep also swore to me that my system would generate enough credits so I end up with a zero electric bill for the year. I only get that in the summer months, so that was greatly exaggerated. The system cost $40,000, of which I had to pay $19,000, so I will never break even. As far as monitoring goes, YOU have to call them if there is a problem. My system was offline for a few days for some reason, and nobody called to tell me, I just noticed the flashing light on the system, and called 3 times to get a hold of someone to get me back online. I have left messages for the owners several times, and they seem to have better things to do then worry about customer satisfaction , and they only call you back when they are waiting to get paid. J O'Rourke

David robuccio | Fitchburg, MA
2/5/2018

I live in Fitchburg they show up they start the job they rip up your lawn you call him out on it they walk off the job you have to make a claim on their insurance company I don't think there's installers ar qualified to do the job they were set out to do if they were my solar system would be in right now after almost 9 months thank you

States Served

Connecticut, New York

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like Ross Solar Group consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest Ross Solar Group solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on Ross Solar Group.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

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Ross Solar Group Solar Review Conclusion

Prior to making a decision to work with Ross Solar Group, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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