Solar Installer Reviews

Sigora Solar

Sigora Solar Review

2.12

64 Reviews

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Company Information

Headquarters:
292 Race Ave. Waynesboro, VA 22980 United States
Inverters Used:
SolarEdge
Equipment Warranty:
25 Years

All Reviews


Marion Lang | Appomattox, VA
2/5/2018

They were able to replace my roof as well as install my solar system! They financed the entire project! I am very happy with their work and people!

Maryann & Phil in Burnet Commons | Charlottesville, Virginia
09/25/2023

Started out ok in 2019. Installed 2020. Found in 2023 that errors were made in the electrical work. How did it pass city inspection?? Managed to get them to come out and fix it (I hope!) They left a big hole in the garage wall saying someone would be out to repair it in 'a couple of weeks'. Weeks go by and no one comes or calls. I call, twice so far, leave messages both times, and no response. If I could I'd give them 0 stars for installation quality and after sales support, I would.

Arch R | Mechanicsville, Virginia
09/17/2023

I had panels installed 3 years ago and am very happy. So I recommended the company to a friend, I now regret that decision. He had the system installed with battery backup, the system was installed incorrectly, so the batteries now need replacing because of the bad installation. Sigora refuses talk with him. The article in The Daily Progress 07/07/23 describes exactly what he is experiencing

Jsull | Powhatan, Virginia
07/14/2023

When we initially started with Sigora the company was great and was very available answering any and all questions we had. Now here we are 3-4 years later and the only way I can get anyone on the phone is to ask for instillation. We need our roof replaced and need to have the solar panels removed then replaced. No one has returned the multiple messages and requests for service that have been sent over the past month. I have referred multiple people to this company and after this recent experience regret all of it.

Travis Stoner | Jarrell, Texas
09/12/2023

Everything was fine until 15 months post-install. For the last 6 months, I have had an array down for an unknown reason. This is causing major production loss during one of the hottest summers in Texas. I’ve called support and emailed them every two weeks if not once a month. Over a dozen attempts and only ONCE have they responded. They never replied to me after that response and still do not reply.

ELH | Waynesboro, Virginia
08/17/2023

We bought a house with Sigora solar panels already installed, and we’ve repeatedly found their customer service miserable. Believe the other 1-star reviews. If you’re shopping for solar, choose another company. This company’s sales team is excellent but once you become a customer in need of service, it’s hard to come by.

Francine Johnston | Waynesboro, Virginia
07/05/2023

I have been trying to contact Sigora daily for over a month. No one answers the phone and no one ever returns my calls. With thousands of dollars invested in my panels this is downright frightening! I need service and there does not appear to be anyone out there. It was a great little local company here in Waynesboro when I got my first panels installed about 8 years ago. It had grown bigger and moved to Charlottesville by 2020 when I had some additional panels installed and I was not quite as pleased with the service. Now they seem to have just disappeared.

Frances Coates | Waldorf, Maryland
06/29/2023

Worst experience I've ever had. I have had the panels on my roof for 1 yr and have not been able to get them activated . When I call they say someone will give you a call back. That call has never came. The supervisor over my contract, mailbox is full and has been that way for a week.

States Served

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like Sigora Solar consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest Sigora Solar solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on Sigora Solar.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

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Sigora Solar Solar Review Conclusion

Prior to making a decision to work with Sigora Solar, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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