Solar Installer Reviews

StraightUp Solar

StraightUp Solar Review

4.54

57 Reviews

Maximize your solar
savings with:

Personalized quotes

Pre-vetted installers

Better product & prices

Company Information

Headquarters:
11696 Lilburn Park Rd St. Louis, MO 63146 United States
Inverters Used:
SolarEdge
Workmanship Warranty:
10 Years
Equipment Warranty:
25 Years

All Reviews


Tom and Patricia Jacques | Belleville, Illinois
10/06/2023

We recently decided to take the solar plunge, being 70+ years old we knew we’d never recover the cost of the investment even with the current incentives available in Illinois. For us, the prime motivation was Energy Independence/Security. After contacting five solar companies we chose Straight Up Solar (SUS) what struck us was their no-pressure presentation by Mr Dixon and ensuring all our concerns and needs were addressed on the spot. We got down into the weeds with in-depth discussions of the equipment being suggested and any options. After discussing system performance and our needs we opted to oversize the PV system (scaled to cover 125% of our annual average consumption) as Phase 1. Phase 2 in 12 to 18 months when we’ll add whole house battery backup. The extra capacity will support the batteries. SUS was easy to work with and has a great reputation in IL/MO. They worked with me revising our system many times and once we had a design that met all our needs both today and into the future, we selected them. Once the project was about to start Mr Melton was assigned as our Project Manager and was instrumental in pulling this all together while entertaining our last-minute changes and myriad of questions to make last-minute changes to our system design. That ensured a successful project. The SUS team did everything, all we needed to do was provide info as requested and sit back. Their installation team came from Mid-America Electric and Eric, Steve, and David were detail-orientated craftsmen. I show off their handy work to all my neighbors. Seeing their electrical work both inside and outside our home is a pleasure. Neighbors have commented on how good it looks and were initially concerned about what the end project would look like based on their past experiences. I joked they should have autographed one of the junction boxes they installed. In addition, they were never too busy to answer our questions and show us exactly what they were doing. Drilling holes, making complex electrical connections, and climbing all over a new house are stressful, they eased our concerns. Their work passed all the required inspections without a single issue or question. Liam from Straight Up Solar was the on-site supervisor and was a pleasure to work with and we felt comfortable leaving our home in his hands. Our system was commissioned on Sept 20th, and to our surprise we received our Permission to Operate (PTO) Certificate the very next day from AMERENIP. That has to be a record. We did have an issue post-commissioning with incorrect Consumption data production being reported via the Enphase app. Liam stepped in when the issue was identified made two visits to correct the issue and even continued to monitor our system that evening remotely to confirm all was well. That is customer service above and beyond any expectation. In conclusion, the entire process from Straight Up Solar exceeded all of our expectations. It's been a pleasure working with this team. We've enjoyed getting to know all of you and would be pleased to use SUS for our whole house battery backup project next year. Tom and Patricia Jacques USAF Retired Swansea IL

Cathy Silotto | Pekin, Illinois
10/04/2023

Great experience with StraightUp Solar. Process was easy, company answered all questions timely and thoroughly. Would recommend them to everyone.

Cory Reynolds | Decatur, Illinois
05/02/2023

Working with Straight Up was a great experience and certainly a company I works recommend to anyone interested in going Solar. Andrew Stetter was my initial contact and shared all of the pertinent info to help me know that this was the way we wanted to go.

Mark Swanson | Glen Carbon, Illinois
04/15/2023

We started with a different solar installer that couldn't live up to its promises and we were forced to make a change deep into our discussions with them. We found Jim Dixon at StraightUp Solar and he put us on the right track from start to finish. StraightUp Solar gave us the straight talk about our solar installation. They kept us informed throughout the process and handled all of the paperwork. We're very happy with our new installation.

SA | Saint Louis, Missouri
04/14/2023

Installation went smoothly. Very professional and no hiccups. Everything went as planned. System working as they said it would.

Jason S | Saint Charles, Missouri
04/03/2023

Had solar panels installed on my house nearly two years ago and have been more than pleased with the return on investment. The entire process with Straight Up Solar was pleasant. Everyone that I was put in contact with, from sales through post-install, has been helpful, friendly, and quick to respond. Could not recommend Straight Up Solar more!

Miriam de Jonge | Saint Louis, Missouri
02/25/2023

Could not be happier with my experience at StraightUp Solar. They guided me through the process every step of the way, communication was excellent, and they offered many chances to ask questions, and were patient and clear answering my questions. The installation crew was polite, professional, tidy and accommodating. I'm so excited to have gone solar, if you are looking to go solar too, I'd highly recommend this company!

Eric | Normal, Illinois
02/21/2023

I've had solar arrays installed at two locations in McLean County by StraightUp Solar. I had a great experience with the entire StraightUp Solar team. From initial design and cost analysis through installation, there were no surprises. They worked with Corn Belt Energy on the first and Ameren on the second. One was a ground mount on a farm property and the other on my home roof. Clean installations that are aesthetically pleasing. StraightUp has local crews and an office in Central Illinois. Having a company like StraightUp to support the product after installation is the most important factor in deciding who to buy from.

States Served

IL, MO

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like StraightUp Solar consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest StraightUp Solar solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on StraightUp Solar.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

+

StraightUp Solar Solar Review Conclusion

Prior to making a decision to work with StraightUp Solar, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

Step 1 of 4

Do you own or rent your property?

We use cookies on our website. To learn more about cookies and how we use them view our Privacy Policy.