Solar Installer Reviews

SunLux

SunLux Review

4.62

990 Reviews

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Company Information

Headquarters:
9225 Bee Caves Road, Building A Suite 101 Austin, TX 78733 United States
Inverters Used:
Enphase
SolarEdge
Batteries Used:
Tesla
LG
Enphase
Workmanship Warranty:
25 Years
Equipment Warranty:
25 Years
NABCEP Certified:
No
Purchase Options:
Loan
Cash

All Reviews


Bobby | Apple Valley, CA
March 23, 2023

Southern California Edison has changed the net metering. The amount of money that Edison buys the power from people with solar panels is going to get cut by 75%. If you don't have your solar panels approved by Edison before April 17th, whatever Edison pays to buy power from people with solar panels gets changed by 75%. So, it would be more cost-effective to do it now. If we waited until after April 17th, people are saying it's gonna kill the solar industry in Southern California because Edison's not gonna be paying homeowners for the extra energy that they produce. So, we felt compelled to have solar panels installed because of the Edison deadline. So far, Sunlux hasn't started any work except process paperwork. So far, processing the paperwork has been fine.

Gregory | Los Angeles, CA
Sept. 28, 2023

Everything was good until the job was done. The communication broke down. After the system was installed, I was having a problem with the Wi-Fi and the app and that was when I first noticed that it was hard to get ahold of Sunlux for those things. I had some questions but couldn't get a call back. I had to call three times to get ahold of somebody. During the initial installation, they drilled holes through the ceiling. It took three weeks before we got somebody out to fix them. Once it was fixed, we've had a leak in one of those areas and it's been weeks since we've been promised that somebody would come out. When they came and did the installation, they requested the payment in full, but I should have held it back because now they have no incentive to fix the thing. Sunlux doesn't have a system that follows up very well for repairs. They come through, but you gotta be persistent with them.

David | Los Angeles, CA
Sept. 14, 2023

Everything was fine the whole way through in our experience with SunLux. There was one minor correction someone had to come back and make. And that got done quickly and efficiently. It got inspected and it needed to be moved over a little. So, they came back and moved over a couple of panels.

W | Artesia, CA
Sept. 13, 2023

We had a couple of calls. Sunlux introduced me to their company. Also, they looked at our electric bills. And they provided a report for us. And they sent someone out to look at the layout and showed me where they would put the panels. We didn't make the decision right away. Still shopped around. But eventually, we still went with Sunlux. Everything was smooth, so it was good. They had quick response times, willing to walk me through everything, because this is a brand new thing for us.

David | Whittier, CA
Aug. 6, 2023

It was all good with the sales rep who came out and there was no pressure. They told me what they could offer and gave me an estimate on everything. Then, the guy said to let them know if I wanna sign up. I got a couple of more estimates and Sunlux was more expensive but I saw there were a lot of little things that they did so I ended up going with them and my experience was good. From when they came to evaluate what needed to be done to the day they installed it, everyone was great. All of them through every step of the way were very helpful and answered any questions I asked. I track what I produce with an app. It's linked to all the panels and I have access to it. I can see what I'm producing every hour of the day. It's nice and there's a lot of information on there. It's a total positive experience with Sunlux and I've been telling people it's gonna save them money.

Norma Sifuentes | Garden Grove, California
08/07/2023

Just want to say that Shawna was extremely helpful throughout this entire process. Shawna constantly answered all our questions and provided us with all the information we requested and I have to add, did it with a smile. Shawna never acted like we were bothering her. I must’ve called 50 times with questions .The entire team at SUNLUX was very professional. I recommend Sunlux if you’re getting Solar.

Rick Stevens | Newport Beach, California
07/31/2023

Excellent walk through on the process by the estimation team. The installation was less than a day, once permits from the city had come through and the crew were really nice, courteous and seemed to like my dog (she likes to supervise). Clean and well-done installation. I thought the engraved likeness of the house with the solar arrays that was installed on the panel was a nice touch! Berlyn was excellent in keeping us up to date on what was going on and getting all of the paperwork sorted out and the permits in order. Kudos to Berlyn! Thank You!

Valmik Patel | Corona, California
07/19/2023

Your search for Solar company ends here and if you're going with solar make sure to get quoted by Mike Valencia and Your Project Manager must be Shawna Vargas. Shawna was tremendously great form beginning to end. She went above and beyond to get me enrolled in NEM 2.0. She even worked after office hours and on her vacation day to communicate with SCE constantly to complete my application. She's the best and highly recommended. I would also like to thank Installation team Lead Kurtiss Reed, Omar Ceja, Dave Perry and Alejandro Cabellos. Also Inspection team Felipe, Michael and Adrian was the Great and made sure everything is up to date and passed city's inspection. I wish I can give 10 stars to this Company and team members. Thank you Sunlux..!!

States Served

CA, TX

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like SunLux consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest SunLux solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on SunLux.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

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SunLux Solar Review Conclusion

Prior to making a decision to work with SunLux, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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