Solar Installer Reviews


SunPower Review


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Company Information

1414 Harbour Way S Richmond, CA 94804 United States
Inverters Used:
Batteries Used:
Workmanship Warranty:
25 Years
Equipment Warranty:
25 Years
NABCEP Certified:

All Reviews

Mark | Danville, CA
March 24, 2023

When we enrolled with SunPower, it was not high pressure. It was very professional. When it came time to get the specific proposal, I knew exactly what we were getting, where the panels were gonna be located on our roof, what the power output we were expecting and how much the project was gonna cost. The installation went well and they took a look at our roof to make sure that it was in good shape and that we didn't have to reroof or reshingle beforehand. They went into the attic and made sure that all the roof support was in good shape, since these panels had a fair amount of weight to the roof. They were careful about making sure that they weren't just selling us something because that would work for them, but that would work well for us and not cause any problems to the structure of our house.

Darryl | Mesa, AZ
Feb. 25, 2023

The panels that SunPower offered were good enough that I contacted them and came up with a system that would eliminate my electric bill, and it has since 2012. The techs who installed my panels were very professional and clean. I have a metal standing seam roof and they were very careful not to stand on the seams and not to puncture them when they used the clamps to hold the frame down to mount the panels on. They didn't fall off the roof either. For the first eight years or so, it was very easy to track my progress through the app but it was not that informative. Then there was a period when the app was changing, and therefore, I could not ever see any solar collected for that time period. Eventually, they finished the conversion nationally and regionally, and it's back to a new app that now provides more information.

Kayla M Gray | Los Angeles, CA

Great company! Made the process for getting solar easy. Appreciated all of help & patience from the sales personnel to customer service staff! And the pricing was very reasonable compared to other solar companies! I would highly recommend SunPower for your solar needs.

Jillann | USA

They were the best company that had the most integrity and were very professional and didn't over sell us and supplied us with all of the information we needed. They answered all the questions and stayed in touch all throughout the process. It was extremely well, they were fast, they were efficient, they cleaned up and we had no issue whatsoever. Everything was explained to us, the warranty, what the materials are made of, and how they should operate. We highly recommend them.

Tina | Sacramento, CA

The whole staff was very knowledgeable about the different systems out there without ever "bad talking" the competition. The installation was done in a timely manner and on time. The crew was awesome and made sure they left our property the same if not better than before the install. The customer service is great. Had a problem with the monitoring and a service tech was out within an hour and solved the problem. I would definitely recommend Sun Power to everyone! They are the best hands down.

Terry and Jordan Neri | Chico, CA

The professionals at AES Sun Power in Chico, Ca were terrific from the initial sales call to the completed project! We had to put up a dedicated structure for the panels, and AES handled everything from the design through the construction. Each day, workers left the property in immaculate condition. Everyone was knowledgeable, patient with our questions, and very professional in every aspect of the work! They exceeded our expectations and we are very happy with the result.

Desta Dunlap | West Tehama County, CA

Sunpower Chico - Brian Aguiar, specifically - are fantastic! As anyone hiring a contractor knows, it always feels like there are delays and complications. This was NOT our experience. The timelines we were given were completely accurate and the system is flawless. We currently produce upwards of 85 kWh every sunny day! Also, VERY much to our surprise, a check came in the mail two months after our install. The check value was two months worth of the difference between our average PGE bill (prior to solar) and the monthly payment on the solar system! Completely unexpected - but they basically paid us for the wait time to have the system designed, permitted, installed and verified by PGE! AMAZING bonus! We love our system and now have a $0 PGE bill...can't beat that!

Terry Chiccino | Los Gatos, CA

Had SunPower panels working for 3 years. Absolutely no problems. Great power panels, system. Highly recommend them.

States Served

Arizona, California, Colorado, Connecticut, Delaware, District Of Columbia, Florida, Georgia, Hawaii, Illinois, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, South Carolina, Texas, Utah, Virginia, Washington, Wisconsin

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like SunPower consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest SunPower solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on SunPower.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State


SunPower Solar Review Conclusion

Prior to making a decision to work with SunPower, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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