Solar Installer Reviews

Tesla

Tesla Review

3.47

1085 Reviews

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Company Information

Headquarters:
3500 Deer Creek Road Palo Alto, CA 94304 United States
Inverters Used:
Tesla
Batteries Used:
Powerwall
Workmanship Warranty:
12.5 Years
Equipment Warranty:
25 Years
Purchase Options:
Loan
Cash

All Reviews


Jane | Milton, DE
Aug. 17, 2023

I researched several companies since I wanted both Solar Panels & Batteries. Once I realized Tesla's bid was coming in under $14,000 compared to other solar companies, there was no doubt in my mind. Now that the system is up and running, I love the ease of seeing how everything is going on a certain day through their easily understood App. I also love the sleek appearance of everything and how efficiently it all works together. I would also like to point out how coordinated all phases of this purchase went. I highly recommend Tesla Energy to anyone who wants to get 'off the grid' of your energy company!!!

Judy | New Hartford, NY
Jan. 4, 2023

We have planned on Tesla panels being installed since summer 2022, speaking (only by text) with the Tesla team from California was difficult. Once a date for installation was set, we spoke (actual phone calls) to the actual installation team from Albany, NY. They had to drive 2 hours to get to our home. They were fantastic! Polite, knowledgeable, hard working men who knew the facts of installing solar panels during a New York winter!! They drove through bad weather, They had to shovel our roof twice. They had to work in our attic, not once did they leave any mess, they insisted on vacuuming and moving items that they thought might be in our way. They kept us updated on every step of the installation, and what to expect that would be coming next.

Carlos | Chula Vista, CA
Oct. 27, 2022

I love having tons of information that's easy to digest. I went on the Tesla website and had a quote at my fingertips in a matter of minutes. That quote price never changed, even after installation. I was able to fix my monthly payment by adjusting my downpayment and never had to speak to anyone. I was later contacted by a project advisor who set everything up for install. Not a single hiccup along the way. Once my system was installed and handed over to me a rep called within 10 minutes of the install guy leaving to schedule touch up work for the next day! Tesla operates like a well oiled machine, very impressive and highly recommended.

Jose | Plano, TX
Oct. 21, 2022

Had a great experience with Tesla Energy. I ordered my system (16.8kW panels and 2 powerwalls) in Dallas, TX, July 21st, and have the system installed less than 3 months later (October 18th), including having to wait more than a month for HOA to approve the installation. Yes, it's hard to get someone on the phone, but the support via the website and chat work great (I had some back and forth on my design, which would normally be changed within 1-2 days, and some occasional questions which quickly got answered), the equipment is great, the price is way better than anything I got from other companies, and the install crew (Tesla employees) was very professional and friendly. System is operating without PTO, which should take another month or so. Definitely would recommend to anyone looking into solar!

Adele | Huntington, NY
Oct. 3, 2023

I did my research on the power wall when I heard about it. I was very happy with what I heard and I’ve been very happy with Tesla since they bought out Solar City. I started with solar panels with Solar City several years ago. I am very pleased with the process of getting the power walls. All the information I was given I was shown everything I need to know about how to use it and I’m very very happy. I would definitely recommend looking into it to any of my family and friends.

Robin Fordham | Flanders, NJ
2/5/2018

I finally went with the Tesla Solar Roof (tiles not panels) and I couldn't be happier. I needed a new roof anyway so decided to get it with 2 PowerWall backup batteries. The product looks amazing and IMO is the best looking solar product on the market right now. You cannot tell you have solar tiles at all. From a distance it looks like slate. Very smart. The install crew were amazing! They battled bad weather including freezing temps, rain, wind and snow in NJ in Feb/March! It did not deter them, and they got it done on time and were communicative the whole time. Shout out to Martin N & Jimmy C and their whole crew! Their electricians are also very detail oriented and do a great job of hiding things as best they can. The Powerwalls work seamlessly and the app showing usage is mesmerizing. You cannot tell when you are on battery versus, solar versus grid. No flickering, stuttering or anything. Just seamless power delivery. Highly impressive! Some things to keep in mind: I will say that Tesla's solar product line and what they do/do not support is changing by the minute, definitely get things clear with your project supervisor. For instance, I have 5 skylights and originally was told they would replace them for me. Then was told they don't do that service any more. But eventually they honored it because of when I originally put in my inquiry. Also their engineers will probably design the roof around protrusions without suggesting they be moved, as they don't want to handle the moving of them, such as vent pipes. So definitely suggest those things and get them taken care of by another roofing contractor before the install starts and it could mean more usable roof real estate. I also got upgraded to the latest tiles that are a higher wattage, so the size of my system went up. It's bleeding edge tech and so is changing all the time. So far, I have been very impressed with the people and the technology and would highly recommend Tesla Energy.

pjkPA | Pittsburgh, PA
2/5/2018

Tesla install of its small 4KW system with One power wall was one day. I was a Electrician and a Electrical designer for 45 years and I’m very impressed with the installation so far.... it’s been very good. Tesla prepaired well and had 7 qualified professionals at the house . The installation was done very well and in one day which I would have never believed. Very neat install very clean and good materials ... I’m very pleased with the Tesla panels which are performing well after 3 months . In the dead of winter here in PA In February I’ve gotten up to 60% of rated capacity of panels indicating they are doing good . I’ve already used the backup power wall which is seamless and very nice not having to drag out my old generator. So far I give Tesla 5 stars.

RONALD WHITE | Show Low, AZ
2/5/2018

We leased our solar power system from Solar City before the buyout from Tesla Solar. Transparent transfer from one company to the other. Excellent transaction throughout with great communication from install through activation. We had to deal with our local power company for the connection and turn-on but that was very smooth with assistance from Tesla (Solar City). We have been having connection problems with the wireless transmitter and it was actually detected by the monitoring department and they contacted us immediately and sent a technician out to fix the problem. I highly recommend Tesla Solar for any solar power install whether you purchase or lease the system. Thanks Tesla.

States Served

AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY, PR

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like Tesla consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest Tesla solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on Tesla.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

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Tesla Solar Review Conclusion

Prior to making a decision to work with Tesla, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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