Solar Installer Reviews

Urban Solar Group

Urban Solar Group Review

3.70

58 Reviews

Maximize your solar
savings with:

Personalized quotes

Pre-vetted installers

Better product & prices

Company Information

Inverters Used:
Enphase
Batteries Used:
Tesla Powerwall
Equipment Warranty:
25 Years

All Reviews


Carlos A | Haines City, Florida
05/27/2023

Excellent service, and excellent job thanks.

Hans Bodenweiser | Plant City, Florida
05/08/2023

I wanted to personally thank Tess from Urban Solar for making my solar experience a very pleasant one. From the beginning Tess explained the process and checked in with me each step of the way. She made herself available for questions and always followed up to make sure that I was taken care of. Her assistance from beginning to end gave me the security I needed during the replacing of the roof, the installs and inspections. I am now a proud owner and would recommend Tess and Urban Solar if you are considering making the switch to solar.

Thomas Haueter | Bonita Springs, Florida
11/14/2022

Urban Solar installed my 1st batch of Solar Panels about 9 years ago. it was perfect. Today the company is much bigger but still the same service. A special compliment to Bryan Turner: he is very knowledgeable and it's easy to get in touch with him, which is very important to me. Any person who is not sure about solar, I can say only one thing: SOLAR IS A NO BRAINER HERE IN THE FREE STATE OF FLORIDA !!!

Kathleen Ford | Delray Beach, FL
2/5/2018

Look no further! If you are considering solar panels for your home or business, we already did the research for you! After deciding to install solar panels on my 1950s Florida bungalow, my son and I spent MONTHS researching the local solar panel companies and narrowed the list down to the top five. Then we had intensive meetings with all five of the solar companies, some virtual and some in person. After more due diligence (even searching court records and the Better Business Bureau) we finally decided to go with Urban Solar. Not only did they offer the best financing terms and interest rate, but we were most impressed with Andy H who was our initial point of contact. Andy was impressively thorough and honest and designed the perfect configuration for my home. He is also just an all-around great guy and such a pleasure to deal with. Andy oversaw our entire installation from start to finish and was always available to answer the numerous questions we had. The entire staff of Urban Solar was remarkable – from the installers who worked diligently to get the job done swiftly and efficiently to the Vice President of Operation Rhiannon E who personally guided us from start to finish and even gave us her cell phone number! As we all know, customer service at this level is extremely rare these days. We could not be happier with our solar system, and it truly is one of the best decisions I have ever made. The panels have only been up for two months are we are already seeing significant savings (my FPL bill this month is $10). We are also exporting tons of energy to the grid and doing our part to combat climate change. Another major benefit is the HUGE tax credit – and if you are going to get panels installed, do it soon before they get rid of “net metering!” Tell Andy you saw this review and he’ll give me a cookie!

Scott Broughton | USA
2/5/2018

While their initial quote was high, they were good about offering a discount when pressed. The overall process was very well executed and the installation team stellar. I could not imagine a better process from deposit through net meter application. Urban Solar has an excellent team that coordinated everything, while keeping me informed all along the way. PV system monitoring is achieved with a phone application (Envision) that is supplied by Enphase, the maker of the Microinverters installed on each.of 26 panels. Overall I am very pleased with Urban Solar and highly recommend them for your solar power needs.

Drescher | Boca Raton, FL
2/5/2018

We had an overall GREAT experience with Urban Solar from getting started by receiving helpful advice and information on residential solar to getting a very well priced quote and having a smooth and trouble free install. We felt like we were being taken care of in a genuinely caring way. This is a company that seems to take pride in promoting a greener future by delivering a quality product and delivering great customer service. Their staff has been exceptionally polite and receptive to any concerns or questions we had.

Akhee Boss | Lehigh Acres, FL
2/5/2018

Urban solar installed my solar panels after we had our new roof installed. They were professional and easy to work with. My wife and I are very happy with their work.

John Priddy | Fort Lauderdale, Florida
03/30/2023

I actually like Urban Solar. They are a solid company with good products. However my journey was rough in some aspects. I think this comes down to the project manager. The first PM who I will not name, didn't track the project. I was pretty patient and she was full of excuses. She finally left the company and I got Chad. Then I saw what life was like with a real project manager. He was all over it. He was professional, polite , knowledgeable and totally responsive to questions. I think Urban had some business expansion and I suffered from that rapid expansion. The quality of the work was great and I love the system. As they are figuring out their process in light of high demand I do indeed recommend them

States Served

Florida

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like Urban Solar Group consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest Urban Solar Group solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on Urban Solar Group.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

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Urban Solar Group Solar Review Conclusion

Prior to making a decision to work with Urban Solar Group, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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