Solar Installer Reviews

XYZ

XYZ Review

4.00

18 Reviews

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Company Information

Headquarters:
US

All Reviews


prepexperts | USA
Dec 13, 2019

We have been in our house now a full year with our Hybrid Solar System. I wanted to wait a full year before commenting on it all. Signing up was easy. There was a small delay with the permit, but their team handled it. The install took a few days longer because it was sleeting 2 of the 4 days they were here. The men that came were very professional and polite. Since the installation, I have had no issues or service calls. I was worried about that since I had read reviews that seemed like the new technology might have some glitches. Anyway, it’s been a year and my electric bill has been cancelled out. We lost power multiple times and everything worked as it should. I haven’t had to press any buttons or anything. People come over and see it and many comment on how clean the wiring was done. I 100% recommend them.

spicer5000 | USA
Feb 27, 2020

I was very satisfied overall with my project. 12.9 KW system with no batteries. in Charlotte, NC. The initial sales process was great. They patiently answered all of my questions and addressed my concerns. They provided several references for older and new jobs/projects that they had completed. Once I signed the papers the process was very smooth. They completed as much of the paperwork as possible and made the process very smooth. They also submitted all of the paperwork with Duke Energy to ensure I got the energy company rebate. The installation process got off to a slow start due to rain and projects getting backed up. My installation started about two months after we projected completion. The actual installation took only one day and the crew was great and professional. The only issue I faced post-install was a single solar panel wasn't working while everything else was online. It took several months to get the one panel online, which annoyed me and took many calls, but this is my only major complaint with the whole process. I received the energy rebate and the federal tax credit as expected. The only cost surprise was from Duke Energy, Instead of paying a $0 bill monthly (when the sun is shining) I have to pay $15/month for the Duke connection fee (not a big deal but thought it was worth mentioning). Overall, I would do solar again and I would recommend PEG.

sureshky | USA
Feb 19, 2021

Very disappointed, within less than a year of installation, they stopped working. No response from PEG. Now I end up paying thousands of dollars for nothing. I should have not installed solar panels

deepdmistry | USA
Aug 30, 2020

We signed with peg solar in September 2019 after lot of delays in questions being answered and final layout. We did wait patiently for them to install for 90 days as promised but after when we called for updates we were redirected a lot. Finally we got hold of Joe who informed us that our project has not moved from months and they do not have any updates and asked us to wait another 30 days as their contract says 90-120 days. After 20 days we tried to get updates because we did not hear anything from them and same very hard to get hold of anyone who can give us update. Finally we got a call back from Joe who suggested it is going to take and if you want we can cancel the project and we agreed and he said we will send you an update email of cancellation. It’s been several months now and we are not able to get hold of anyone. We have tried several times to get our money back but they have our project cancelled in their system but noone to let us know when we are going to get our money back. Never going to recommend them. We are stuck as they have lot of our money and in these bad times we are not able to get any answers. PEG solar takes new customers and their money and then tries to satisfy old customers if they can, and the vicious cycle never ends. Don't get stuck in this cycle. These guys should not be in business. Its highly unethical and pure thievery.

pinkskhandelwal | USA
Apr 12, 2020

We signed with peg solar in September 2019 after lot of delays in questions being answered and final layout. We did wait patiently for them to install for 90 days as promised but after when we called for updates we were redirected a lot. Finally we got hold of Joe who informed us that our project has not moved from months and they do not have any updates and asked us to wait another 30 days as their contract says 90-120 days. After 20 days we tried to get updates because we did not hear anything from them and same very hard to get hold of anyone who can give us update. Finally we got a call back from Joe who suggested it is going to take and if you want we can cancel the project and we agreed and he said we will send you an update email of cancellation. It's been more than a month now and we are not able to get hold of anyone. We have tried several times to get our money back but they have our project cancelled in their system but noone to let us know when we are going to get our money back. Never going to recommend them. We are stuck as they have lot of our money and in these bad times we are not able to get any answers.

rericks | USA
greenbay

I chose this company because of the price and initial opinion of the company. Now I regret ever having considered solar at all. I signed up in August 2019, it is now almost the end of February 2020. The company president, J Ordia, verbally assured me a timely installation, that a couple months would see the project completion. For them to do the project I needed to make a $6,200 alteration to the roof, I completed in a week of the contract signing. They contacted me in October wanting more money to purchase materials for this project. They contacted me in December looking for more funds to do the project a different way than quoted. Other than that they have never contacted me without my prompting. They always have some lame excuse. and they will try to get to my project. The end of the year passed and the end of that government incentive. Anyway, this is awful. This company in my opinion should not be in business. I am certain I will have to go to court to get my expenses returned. BUYER BEWARE!!!!!

States Served

SC

What To Look For In A Solar Installer?

When looking for a solar installer, it's essential to consider various factors to ensure you choose a reputable and competent company that meets your needs.

When selecting an installer like XYZ consider:

Experience and Reputation:

Look for a company with a solid track record and years of experience in the solar industry. Read the latest XYZ solar reviews from past customers to gauge their reputation.

Certifications and Licenses:

Ensure the installer holds the necessary licenses and certifications required in your area. Look for certifications from organizations like the North American Board of Certified Energy Practitioners (NABCEP) to verify their expertise.

Quality Products and Technology:

Inquire about the types and brands of solar panels, inverters, and other equipment they use. Quality matters for long-term performance. Ask if they offer the latest solar technologies, such as high-efficiency panels or energy storage solutions.

Learn more: Best Solar Panels for Homes | Top Solar Batteries

Warranty Information:

Understand the warranties they offer for equipment and workmanship. A reputable installer should provide comprehensive warranties. The majority of modern solar panels are equipped with a warranty spanning 20 to 30 years, encompassing both the product's integrity and its energy output. An ordinary workmanship warranty offered by a certified company typically provides coverage for solar panels for an average period of 10 years.

Transparent Pricing and Contracts:

Get detailed solar quotes that include all costs, from equipment and labor to permits and inspections. Review the contract carefully to ensure it's clear and transparent, with no hidden fees or surprises.

Local Knowledge:

Choose a company familiar with local building codes, regulations, and permitting processes. This can expedite the installation and ensure compliance.

Customized Design:

Look for companies who provide custom solar system designs tailored to your specific energy needs and property characteristics.

Energy Production Estimates:

The installer should provide accurate estimates of how much energy the system will generate, factoring in local climate conditions and other key influences. If your estimated solar savings are much higher with one solar company, you'll want to inquire further to ensure their savings projections aren't skewed to close the sale. Connect with us for a free estimate.

Financing Options:

Inquire about solar financing options, including purchase, lease, or power purchase agreements (PPAs). Ensure you know the pros and cons of each option.

Customer Service:

Assess their responsiveness and willingness to answer your questions and concerns and consider the installer's commitment to your project satisfaction. Throughout your solar process we’ll advocate for you, ensuring your solar project is done right.

References and Recommendations:

Seek recommendations from friends, family, or colleagues who have installed solar panels. Ask the installer for references from past clients who can share their experiences. You can also read the latest reviews on XYZ.

Multiple Quotes:

Don't hesitate to obtain quotes from multiple installers to compare pricing, services, and warranties. Hint: We can help!

Financing and Incentive Knowledge:

Ensure the installer is knowledgeable about available incentives, tax credits, rebates and financing options. At EnergyPal, we’ll help maximize your savings.

Safety Practices:

Confirm that the installer adheres to safety protocols during installation to protect both workers and your property.

By researching and considering these factors, you can select a reputable solar installer who will provide a quality solar energy system and a positive experience throughout the installation process. Connect with us to learn more about the best solar installers in your area.

How Do I Compare Solar Installation Options?

To make an informed decision when comparing solar installation options, start by determining your energy needs and seeking multiple quotes from reputable installers. Examine the quality of equipment, evaluate proposed system designs, and consider financing options, factoring in total costs and long-term savings. Assess warranties, support, and the installer's experience while also checking for customer feedback and references. Gauge their responsiveness and customer service, ensuring they educate you about the process. Consider an installer's licensing, and certifications. Request accurate energy production estimates and review contracts for transparency. By evaluating these factors, you can confidently choose the solar installation option that aligns with your energy goals and budget. Connect with us for a free quote.

Steps for Installing Solar Panels

  • Qualification: Contact solar companies through web forms, referrals, or flyers. Answer questions to determine eligibility.
  • System Design: Receive initial solar system design in a proposal. Review the design and consider panel placement, avoiding “under-sizing“ or “oversizing.“
  • Compare Quotes: Evaluate quotes, considering factors like monthly payments, power output, and system details. Seek guidance to simplify the comparison.
  • Contract Signing: Select a company and panel design, understand and sign the contract.
  • Site Survey: Technician assesses the site for solar panel installation, checking roof orientation and structural integrity.
  • Engineering: Behind-the-scenes process finalizes system layout, electrical configuration, and structural safety for permit submission.
  • Permitting: The company obtains necessary permits and approvals, ensuring compliance with regulations.
  • Installation: Expert team mounts panels, installs wiring and inverters, connects the system to the grid.
  • System Activation: Request final inspections, obtain permission to operate (PTO) from the utility, and turn on the system. Monitoring apps track power generation. From a signed contract to installation and system activation this process can take two to six months to complete. Check out our article for a more indepth look into the solar installation process.

Local Installers, Tax Credits, And Rebates In Your State

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XYZ Solar Review Conclusion

Prior to making a decision to work with XYZ, homeowners should thoroughly review multiple solar installation providers and quotes. This ensures they can secure the most suitable choices, advantages, and cost-effectiveness that align with their specific requirements.

Our impartial advisors are here with your best interests in mind. We listen, educate, and guide you to ensure you find the energy solution that's the perfect fit for your home.

We provide free custom designs tailored precisely to your home's unique requirements, allowing you to compare programs side by side.

Get a free custom quote on your solar system

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